LUTHERAN SOCIAL SERVICES OF NEW YORK
POSITION: Vocational Coordinator/Job Developer/Case Manager, Community House
REPORTS TO: Supervisor of Social Services
CLASSIFICATION: Full Time
EXEMPT/NONEXEMPT: Non-Exempt Salaried
GENERAL DESCRIPTION:
The Vocational Coordinator/Job Developer/Case Manager seeks to improve the quality of life of his/her clients by identifying aptitudes, developing occupational skills, and assisting clients in realizing their educational goals. The Vocational Coordinator/Job Developer/Case Manager provides supported employment services.
The Vocational Coordinator/Job Developer/Case Manager promotes client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation.
The Vocational Coordinator/Job Developer/Case Manager is classified as an essential worker, and as such, accepts responsibility for the completion of their critical services to clients on site, even during times of emergency. These include, but are not limited to, emergencies caused by: weather, nationwide pandemics, civil unrest, and domestic threat.
MAJOR DUTIES AND RESPONSIBLITIES:
Represents Lutheran Social Service of New York’s mission, values, ethics, and upholds agency Code of Conduct at all times.
Researches and enrolls clients in courses and seminars pertaining to computers, literacy, GED, continuing education, trade work and other certifications and licensure.
Conducts workshops and one-on-one sessions with clients on topics including, but not limited to: employment applications, resume writing, proper dress and behavior for employment interviews and work situations, interview skills and techniques, and teamwork and conflict resolution.
Assists tenants with job searches, assessing client readiness, job interview skills, testing, and eligibility proceedings related to specific job opportunities.
Maintain client records as “audit-ready” at all times, as required by program funding sources. This includes, but is not limited to, recording progress notes, constructing service plans, updating medical and mental health information, and completing psychosocial assessments.
Ensure that clients receive safe, effective, client-centered, timely, efficient, and equitable care. Maintains a non-judgmental and unbiased approach.
SUPERVISES:
EDUCATION:
EXPERIENCE:
Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, and entitlements
SKILLS & ABILITIES:
OTHER REQUIREMENTS: