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Weekend Remote Medical Customer Service Jobs in Worcester, MA

Sparx Hockey

Customer Service Representative

Acton, MA · On-site +1

$40K - $50K/yr

Be available to respond to customer inquiries on nights and weekends * Assist in order management and additional tasks as needed Qualifications: * Passion for providing excellent customer service and ...

New

Sparx Hockey

Customer Service Representative

Acton, MA · On-site +1

$40K - $50K/yr

Be available to respond to customer inquiries on nights and weekends * Assist in order management and additional tasks as needed Qualifications: * Passion for providing excellent customer service and ...

Posted today

HMG Careers

Sales and Service Agent Remote

Devens, MA · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Weekend Remote Medical Customer Service information

See Worcester, MA salary details

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How much do weekend remote medical customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for weekend remote medical customer service in Worcester, MA is $18.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.14 per hour, depending on experience, location, and employer.

What is the difference between Weekend Remote Medical Customer Service vs Weekend Remote Medical Billing Specialist?

AspectWeekend Remote Medical Customer ServiceWeekend Remote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceMedical billing certification or coding certification often preferred
Work EnvironmentCall centers, customer support platforms, remote setupBilling software, electronic health records, remote setup
Employer & Industry UsageHospitals, clinics, insurance companies, healthcare providersMedical billing companies, healthcare providers, insurance firms
Common Search & ComparisonCustomer service roles in healthcareMedical billing and coding roles in healthcare

Weekend Remote Medical Customer Service focuses on assisting patients and providers with inquiries, scheduling, and support. In contrast, Weekend Remote Medical Billing Specialist handles billing, coding, and insurance claims processing. Both roles are remote, require healthcare industry knowledge, but differ in daily tasks and certifications.

What are popular job titles related to Weekend Remote Medical Customer Service jobs in Worcester, MA?

For Weekend Remote Medical Customer Service jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Medical Customer Service jobs in Worcester, MA look for?

The top searched job categories for Weekend Remote Medical Customer Service jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Weekend Remote Medical Customer Service jobs?

Cities near Worcester, MA with the most Weekend Remote Medical Customer Service job openings:

Weekend Remote Medical Customer Service jobs near you
Infographic showing various Weekend Remote Medical Customer Service job openings in Worcester, MA as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 3% In-person, 3% Hybrid, and 94% Remote job distribution, with an average salary of $38,017 per year, or $18.3 per hour.

Customer Service Representative (Remote)

Acton, MA • Remote

Sparx Hockey
Retail • 11 - 50 employees
Learn more about Sparx Hockeyexternal

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

About us:

Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates. Today, Sparx is relied upon for high-quality skate sharpening by families, teams, retailers, rinks, and professional skate sharpeners around the world. In addition to Sparx Hockey's exceptional products and record-setting growth, we also pride ourselves on being a fun place to work. Although it's not an employment prerequisite, many of our employees still play, coach, and parent hockey players. We do more than just build great hockey products; we use them ourselves. When we're not working hard or playing hockey our team can be found having a blast at our annual summer outing and impromptu barbecues that fill in the rest of the Sparx annual event calendar. Our global headquarters are in Acton, MA and are home to our R&D, Operations, Marketing, Sales, and Finance teams as well as our production lines and warehouse/distribution center.

The position:

We are seeking a Customer Service Representative to join our team. As part of the Customer Experience team, this individual will be responsible for delivering best-in-class customer service via phone, email, and live chat. The ideal candidate for the role is enthusiastic with strong interpersonal skills and attention to detail. Sparx Hockey is a fast-paced environment where company culture is critically important we work as a team, and we look for team players.

Responsibilities:

  • Provide top-notch customer support in a timely, efficient manner via phone, email, and live chat
  • Answer questions about products, pricing and availability
  • Offer support for troubleshooting and resolving issues related to product functionality and performance.
  • Maintain a clean and accurate database for product returns, exchanges, and repairs, ensuring all records are up-to-date and facilitating effective tracking and resolution of customer concerns.
  • Maintain and constantly improve working knowledge of company products and services
  • Be available to respond to customer inquiries on nights and weekends
  • Assist in order management and additional tasks as needed

Qualifications:

  • Passion for providing excellent customer service and a proactive approach to addressing customer needs and concerns.
  • Exceptional attention to detail with a commitment to delivering accurate and thorough work.
  • Ability to thrive in a fast-paced environment and adapt to changing priorities and processes
  • Bachelor's Degree and/or equivalent experience in Customer Success, Customer Support, Sales, Corporate Communications, Business Development or Account Management or related field.
  • Excellent written, verbal, and phone communication skills, with the ability to adapt conversations for technical and non-technical customers
  • Proficient in Microsoft Word and Excel
  • Database Experience

Extra Credit:

  • Experience with hockey either as a player, coach, or parent

Benefits:

  • Health, Dental, Vision, 401(k) with employer match
  • Generous PTO
  • Hybrid schedule Tues/Weds/Thurs in office, Mon/Fri at home