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Weekend Remote Customer Service Jobs in Springville, UT

NRG

Customer Solutions Specialist - Remote

Lindon, UT · On-site +1

$85 - $145/hr

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to ... Join our Customer Solutions Team , where you'll become a trusted expert who guides customers ...

NRG

Customer Solutions Specialist - Remote

Lindon, UT · Remote

$85 - $145/hr

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to ... Join our Customer Solutions Team , where you'll become a trusted expert who guides customers ...

NRG

Customer Solutions Specialist - Remote

Lindon, UT · Remote

$85 - $145/hr

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to ... Join our Customer Solutions Team , where you'll become a trusted expert who guides customers ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$35K - $70K/yr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Strong communication and customer service skills * Excellent organizational and multitasking ...

HB Travels

Booking Coordinator (Remote)

Provo, UT · Remote

$16.50 - $21/hr

Job Type: Full-Time | Remote | Flexible Schedule About the Role We are expanding our remote team ... Strong communication and customer service skills * Excellent organizational and multitasking ...

Kelso Building Services

BAS Service Technician

Provo, UT · Remote

$30 - $45/hr

The role combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. This position requires a self-motivated professional ...

Fisher Organization

Remote Entry-Level Sales

Orem, UT · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule ... customer service and build lasting client relationships Coordinate appointments and maintain ...

Promoted2

Remote Insurance Agent

Provo, UT · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

RainFocus

Client Care Analyst (Remote)

Orem, UT · On-site +1

You will provide professional business-to-business customer service, with an awareness of the ... Leveraging of Online Help Center content Location This remote role can be located anywhere in the ...

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All JobsCustomer Service JobsWeekend Remote Customer Service JobsWeekend Remote Customer Service Jobs in Springville, UT

Weekend Remote Customer Service information

See Springville, UT salary details

$9

$17

$25

How much do weekend remote customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for weekend remote customer service in Springville, UT is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is a weekend remote customer service?

Weekend remote customer service jobs involve providing support to customers via phone, email, chat, or other online platforms during weekends, all from a remote location such as your home. Employees in these roles address customer inquiries, resolve issues, process orders, and help ensure customer satisfaction outside the traditional Monday to Friday workweek. These positions are ideal for individuals seeking flexible schedules or supplemental income, and require good communication skills, a reliable internet connection, and basic computer literacy.

What skills and qualifications are needed for a weekend remote customer service role?

To thrive as a Weekend Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by at least a high school diploma. Familiarity with CRM software, ticketing systems, and remote communication tools like live chat or VoIP platforms is typically required. Patience, empathy, and the ability to work independently are crucial soft skills in this role. These competencies ensure effective resolution of customer issues, high satisfaction, and seamless service delivery outside standard business hours.

What challenges are common in a weekend remote customer service role, and how can they be managed?

Weekend remote customer service representatives often encounter high volumes of inquiries during peak periods, which can be challenging to manage without in-person support. Additionally, working remotely requires strong self-motivation and effective communication skills, as you may need to resolve issues independently or coordinate virtually with team members. To manage these challenges, it's helpful to stay organized, utilize company resources, and maintain regular check-ins with your supervisor or team. Proactively seeking clarification on complex cases and leveraging digital communication tools can also contribute to a smoother workflow and positive customer experiences.

What is the difference between Weekend Remote Customer Service vs Weekend Remote Call Center Agent?

AspectWeekend Remote Customer ServiceWeekend Remote Call Center Agent
CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, call center training often preferred
Work EnvironmentHome-based, flexible hours, handling customer inquiriesHome-based, focused on inbound/outbound calls, often scripted
Industry UsageRetail, tech, healthcare, service sectorsTelecommunications, tech support, sales

Weekend Remote Customer Service and Weekend Remote Call Center Agent roles both operate remotely during weekends, requiring similar credentials and work environments. Customer Service roles tend to focus on general client support across various industries, while Call Center Agents often handle specific inbound or outbound calls, sometimes with scripts. Both roles suit individuals seeking flexible weekend work in customer support fields.

What are popular job titles related to Weekend Remote Customer Service jobs in Springville, UT?

For Weekend Remote Customer Service jobs in Springville, UT, the most frequently searched job titles are:

What job categories do people searching Weekend Remote Customer Service jobs in Springville, UT look for?

The top searched job categories for Weekend Remote Customer Service jobs in Springville, UT are:

What cities near Springville, UT are hiring for Weekend Remote Customer Service jobs?

Cities near Springville, UT with the most Weekend Remote Customer Service job openings:

Weekend Remote Customer Service jobs near you
Infographic showing various Weekend Remote Customer Service job openings in Springville, UT as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $36,362 per year, or $17.5 per hour.

Customer Solutions Specialist - Remote

NRG

Lindon, UT • On-site, Remote

$85 - $145/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Ready to launch a career with real growth, technical skill building, and earning potential?
Join our Customer Solutions Team, where you'll become a trusted expert who guides customers through account questions, troubleshooting, product value, and advanced support.
Who We're Looking For
We're looking for curious, motivated individuals who love technology, enjoy solving complex problems, and are passionate about delivering world-class customer solution experiences.
As a Customer Solutions Specialist, you'll master the full customer experience-from account support to advanced troubleshooting to offering valuable add-on services.
You'll be the calm, confident voice customers rely on-delivering clarity, solutions, and peace of mind.
Why You'll Love It Here
We're committed to creating an environment where you can grow, thrive, and build a long-term career.
  • Paid, hands-on training with supportive leaders and coaches
  • Comprehensive Medical, Dental & Vision-coverage starts Day One
  • Paid holidays + flexible paid time-off
  • 401(k) with company match
  • Employee Stock Purchase Plan (ESPP)
  • Employee Resource Groups & inclusive culture
  • Friends & Family Product Discounts

Compensation & Career Growth
  • Starting Rate: $17.50/hour
  • Career Progression: We offer a structured growth plan with reviews at 90 and 135 days. Each phase unlocks higher pay and added incentives, with the opportunity to reach $19.50/hr within 135 days. On top of hourly pay, you can earn $85-$145+ biweekly through additional compensation programs.

Training & Development
  • Training Week 1: 20 hours of work that will include onboarding, technology check and set up, on the job observations and online self-paced learning modules
  • Training Week 2-6: Monday - Friday 8:00am - 4:30pm

A Day in the Life
As a Customer Solutions Specialist, you will:
  • Deliver exceptional customer service across a high volume of inbound support calls
  • Provide clear resolutions for technical, account, and equipment-related needs
  • You'll be expected to take revenue-related actions on most calls-such as pitching an offer or sending a referral. While not every call allows for this (approximately 10-15%), consistently looking for opportunities is key to success in this role.
  • Manage escalations with resilience and a solutions-first mindset
  • Think outside the box to tailor solutions that meet customer needs
  • Build trust through confident communication and active listening
  • Multi-task across systems, tools, and resources while maintaining accuracy
  • Represent Vivint with professionalism and customer-centricity

What Will Make You Successful
You will thrive in this role if you bring:
  • Curiosity, resourcefulness, and a desire to solve problems
  • A calm, steady presence in challenging conversations
  • Strong verbal and written communication
  • Tech-savviness or interest in smart home technology
  • Ability to multitask effectively in a fast-paced environment
  • Initiative, ownership, and a love for learning
  • Confidence in offering promotions and product upgrades (sales experience is a plus)
  • High level of confidentiality and trustworthiness

Minimum Requirements
  • Must be at least 18 years old
  • Must obtain a Burglar Alarm License (provided and paid by Vivint)
  • Must be able to type 40 WPM
  • Cannot reside in CA, CT, DC, ME, or WA

Work From Home & Technology Requirements:
  • Work-from-home employees cannot be the primary caregivers for children, other people, or pets while on shift.
  • Have a quiet and private location from which to work that includes a desk and chair
  • You must be able to provide your own equipment which meets the following requirements
    • A computer (laptop or desktop) no older than 5-7 years
      (Please note our remote-based software does NOT work with Apple/Mac products, tablets, or Chromebooks.)
    • Computer must run Windows 10 or higher
    • Computer with at least 16GB RAM
    • Wired internet connection - ethernet cable connection from computer to router
    • High-speed internet - 35mbps upload and 50mbps download speed required minimum
    • USB wired headset equipped with a microphone
    • USB mouse wired mouse
    • Dual monitors are required (this can include laptop + 1 monitor)
    • Must provide proof of requirements via image submission & video conference validation

Working Conditions
This role operates in a professional environment (on-site or remote, depending on assignment). You'll use standard office equipment including computers, phones, and communication tools.
Safety Commitment
Vivint maintains a strong culture of safety. Each employee is responsible for completing all required training and upholding safety standards, following all written and verbal directions, and reporting hazards promptly.
Compensation Note
Compensation reflects market cost of labor and may vary based on location, experience, and skillset. Base pay begins at $17.50 depending on geographical market adjustments.
Ready to Build Your Career? Apply Today!
If you're a current employee, please notify your leader before applying.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
Official description on file with Talent.
NRG logo

About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

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