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Weekend Phone Representative Jobs in Crestview, FL

Lunsford HVAC Services, LLC

CSR

Milton, FL

$14 - $19.25/hr

... the phone, providing guidance and support after dispatching a technician if necessary ... Customer Service Representative Qualifications: * Previous experience in customer service ...

Circle K

Customer Service Representative

Milton, FL · On-site

$14 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Showing results 21-40

All JobsPhone Representative JobsWeekend Phone Representative JobsWeekend Phone Representative Jobs in Crestview, FL

Weekend Phone Representative information

See Crestview, FL salary details

$7

$13

$21

How much do weekend phone representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for weekend phone representative in Crestview, FL is $13.53, according to ZipRecruiter salary data. Most workers in this role earn between $11.15 and $14.62 per hour, depending on experience, location, and employer.

What is the difference between Weekend Phone Representative vs Customer Service Associate?

AspectWeekend Phone RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, remote
Employer & Industry UsageTelecommunications, retail, service sectorsRetail, hospitality, telecom
Search & Comparison IntentCustomer support, weekend shifts, part-timeCustomer service, retail support, full-time/part-time

The main difference between a Weekend Phone Representative and a Customer Service Associate lies in their work schedule and typical roles. Weekend Phone Representatives primarily work during weekends, handling calls and customer inquiries remotely or in call centers. Customer Service Associates may work full-time or part-time across various environments, including retail stores and call centers, with a broader scope of customer interaction. Both roles require similar skills and credentials but differ mainly in scheduling and work setting.

What cities near Crestview, FL are hiring for Weekend Phone Representative jobs?

Cities near Crestview, FL with the most Weekend Phone Representative job openings:

Weekend Phone Representative jobs near you

Customer Service Representative - Clinic - PRN

Santa Rosa Medical Group

Navarre, FL • On-site

$14.75 - $20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Job Description Why Join Us?
  • Be Valued for What You Bring to the Team  – Competitive pay that rewards your hard work
  • Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
  • Work Hard. Recharge Often. – Generous PTO and extended illness benefits
  • Invest in Your Future – 401(k) with company match
  • Grow With Us – Career development, learning opportunities, and advancement pathways
  • We Invest in Your Success – Licensure and certification reimbursement for eligible roles
  • Student Loan Support – Assistance available for eligible roles
  • Your Wins Deserve Recognition – Employee rewards and recognition programs
  • A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
  • Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance. 

Great people. Great benefits. Meaningful work. Join us and make an impact.

Job Summary
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone, email, chat, and in-person interactions. This role requires strong problem-solving skills, professionalism, and attention to detail to ensure timely resolution of customer concerns while maintaining high service standards.
Essential Functions

  • Responds to customer inquiries via phone, email, live chat, and written correspondence, ensuring a courteous and professional interaction.
  • Handles inbound calls from both internal and external customers, creating service cases and documenting all interactions accurately.
  • Demonstrates empathy and active listening skills to understand customer concerns and provide appropriate resolutions.
  • Researches and resolves customer complaints, billing issues, and service-related concerns in accordance with company policies and procedures.
  • Accurately updates and maintains customer records and case notes in the system, ensuring complete documentation of issues and resolutions.
  • Works collaboratively with internal departments to escalate and resolve complex issues, ensuring a seamless customer experience.
  • Provides appropriate solutions and alternatives within service timeframes, following up to ensure issue resolution and customer satisfaction.
  • Meets and maintains productivity and service quality standards, ensuring efficiency in handling customer interactions.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • Associate Degree or coursework in Business, Communications, or a related field preferred
  • 1-2 years of experience in customer service, call center, or administrative support required

Knowledge, Skills and Abilities

  • Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such as Oracle or similar.
  • Strong verbal and written communication skills, ensuring clear and professional interactions.
  • Ability to handle high call volumes and multi-task across different customer service platforms.
  • Strong problem-solving skills with the ability to resolve customer concerns efficiently and effectively.
  • Proficiency in customer service software, CRM systems, and Microsoft Office applications.
  • Ability to remain calm and professional in high-stress situations while de-escalating customer concerns.
  • Strong attention to detail in data entry, documentation, and customer interactions.
  • Ability to work independently and as part of a collaborative team in a fast-paced environment.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

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