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Weekend Phone Representative Jobs in West Virginia

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

... phone, but also fax, email, chat and other communications channels. The CSR provides support on ... May be required to work some weekends and holidays * Perform other duties as assigned #LI-Remote

Crossroads Chevrolet

BDC Agent

Mount Hope, WV · On-site

$13 - $17.25/hr

Beckley Chevrolet is looking for an energetic, motivated, and dependable BDC Representative to join our team! MONDAY-FRIDAY - WEEKENDS OFF! What We're Looking For: Strong phone and communication ...

Crossroads Chevrolet

BDC Agent

Mount Hope, WV

$13 - $17.25/hr

Beckley Chevrolet is looking for an energetic, motivated, and dependable BDC Representative to join our team! MONDAY-FRIDAY -- WEEKENDS OFF! What We're Looking For: Strong phone and communication ...

Crossroads Chevrolet

BDC Agent

Mount Hope, WV · On-site

$13 - $17.25/hr

Beckley Chevrolet is looking for an energetic, motivated, and dependable BDC Representative to join our team! MONDAY-FRIDAY -- WEEKENDS OFF! What We're Looking For: Strong phone and communication ...

Crossroads Chevrolet

BDC Agent

Mount Hope, WV · On-site

$13 - $17.25/hr

Beckley Chevrolet is looking for an energetic, motivated, and dependable BDC Representative to join our team! MONDAY-FRIDAY -- WEEKENDS OFF! What We're Looking For: Strong phone and communication ...

Crossroads Chevrolet

BDC Agent

Mount Hope, WV

$13 - $17.25/hr

Beckley Chevrolet is looking for an energetic, motivated, and dependable BDC Representative to join our team! MONDAY-FRIDAY -- WEEKENDS OFF! What We're Looking For: Strong phone and communication ...

Valley College

Admissions Representative

Beckley, WV · On-site

Follows Valley College?s phone scripts and admissions presentations to inform prospective students ... Occasional evening and weekend work may be required as job duties demand. EDUCATION and PRIOR WORK ...

BFS FOODS

CSR

Morgantown, WV · On-site

$16.50 - $22.50/hr

Communicate with customers through various channels (phone calls, emails, etc) * Take payment ... Customer Service Representative Requirements: * High school diploma; general education degree, or ...

BFS Foods, Inc.

CSR

Morgantown, WV · On-site

$16.50 - $22.50/hr

Communicate with customers through various channels (phone calls, emails, etc) * Take payment ... Customer Service Representative Requirements: * High school diploma; general education degree, or ...

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All JobsPhone Representative JobsWeekend Phone Representative JobsWeekend Phone Representative Jobs in West Virginia

Weekend Phone Representative information

What is the difference between Weekend Phone Representative vs Customer Service Associate?

AspectWeekend Phone RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, remote
Employer & Industry UsageTelecommunications, retail, service sectorsRetail, hospitality, telecom
Search & Comparison IntentCustomer support, weekend shifts, part-timeCustomer service, retail support, full-time/part-time

The main difference between a Weekend Phone Representative and a Customer Service Associate lies in their work schedule and typical roles. Weekend Phone Representatives primarily work during weekends, handling calls and customer inquiries remotely or in call centers. Customer Service Associates may work full-time or part-time across various environments, including retail stores and call centers, with a broader scope of customer interaction. Both roles require similar skills and credentials but differ mainly in scheduling and work setting.

Weekend Phone Representative jobs near you

Remote Customer Service Representative w/ the VA (Phone/Email/Chat)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

$17/hr

Full-time

Re-posted 7 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

This role requires at least 3 years of customer service or contact center experience.
This job post is for the October 2026 new hire class. 


This position is open to CONUS, AK, HI. California is a specifically excluded hiring location.
The position is fully remote.
Background check required.
Rotational shifts (Performance based 8 hours shift will be designated)
The pay for this role is $17 per hour.
This is a W2 position.
Multiple openings are available, with new hire onboardings expected throughout 2026!
Equipment is provided.
Customer Service Agent/Representative - Remote
Work Timing: 4 AM PST to 10:00 PM PST (Monday - Saturday) 8-hour Shift
Note: The first 2 weeks consist of a mandatory training period being held Monday through Friday from 9am EST to 5:30pm EST. Training is conducted via zoom and requires daily on-screen participation in your personal workspace with a strong internet connection. Attendance is mandatory for graduation. Participants MUST always remain on camera for the entirety of training period each day. Professional attire is always expected with no background distractions or interruptions.
Overview:
The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part of this role, including internal and external websites, telephone systems, CRM applications and other resources. The CSR will enter applicable supporting information into systems and web forms on an application via computer. All transactions must be conducted accurately, courteously, and in a timely manner. 
Customer Service Agents may also provide other functions, such as examination scheduling, rescheduling, or information verification. 
Key Tasks 
  •     Answer inbound telephone calls as well as customer inquiries in other channels (email, chat, SMS) as needed in a courteous, timely, and professional manner following established guidelines and policies 
  •     Make outbound calls as necessary based on business needs 
  •     Resolve or escalate customer inquires in a timely manner 
  •     Encourage use of electronic communication with customers 
  •     Accurately documents all customer interactions using Case Management or Customer Relationship Management (CRM) system 
  •     Follow SOPs and policies 
  •     Maintain a high degree of quality with each customer interaction as measured by internal quality monitoring forms and customer satisfaction surveys. 
  •     Follow-up established escalation process for customer inquiries requiring more investigation and/or a higher level of support 
  •     Use frequently asked questions (FAQs) and help look up and provide information to inquiries 
  •     Utilize departmental knowledge bases and training material to answer customer inquiries 
  •     Maintain up-to-date knowledge of policies and procedures as applicable 
  •     Adhere to published schedule according to attendance guidelines 
  •     May be required to work some weekends and holidays 
  •     Perform other duties as assigned 

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