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Weekend Phone Representative Jobs in Rhode Island

Brownhealth

Information Desk Representative

Providence, RI

$19.75 - $20.15/hr

... phone calls to the appropriate department and take down messages.4. Maintain clear and positive ... Sunday through Saturday 12 hour shift 7 am until 7:30pm every other weekend and holiday when needed ...

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All JobsPhone Representative JobsWeekend Phone Representative JobsWeekend Phone Representative Jobs in Rhode Island

Weekend Phone Representative information

What is the difference between Weekend Phone Representative vs Customer Service Associate?

AspectWeekend Phone RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentCall centers, remote or on-siteRetail stores, call centers, remote
Employer & Industry UsageTelecommunications, retail, service sectorsRetail, hospitality, telecom
Search & Comparison IntentCustomer support, weekend shifts, part-timeCustomer service, retail support, full-time/part-time

The main difference between a Weekend Phone Representative and a Customer Service Associate lies in their work schedule and typical roles. Weekend Phone Representatives primarily work during weekends, handling calls and customer inquiries remotely or in call centers. Customer Service Associates may work full-time or part-time across various environments, including retail stores and call centers, with a broader scope of customer interaction. Both roles require similar skills and credentials but differ mainly in scheduling and work setting.

What are the most commonly searched types of Phone Representative jobs in Rhode Island? The most popular types of Phone Representative jobs in Rhode Island are:
Weekend Phone Representative jobs near you
Member Service Representative-Weekend Shifts

Member Service Representative-Weekend Shifts

YMCA OF PAWTUCKET

Pawtucket, RI • On-site

$17/hr

Other

Posted 16 days ago

Job description

POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative at Anytown YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
  1. Responds to the individual needs of the other person.
  2. Provides excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention. Maintains cleanliness and organization of the lobby area.
  3. Conduct interviews and/or tours responsive to the needs of prospective members; sells memberships.
  4. Develops and maintains positive relationships with volunteers and members and helps members connect with one another and the Y.
  5. Serves others by intentionally welcoming, connecting, and supporting members, and inviting them to get involved and give back to the community.
  6. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  7. Applies all YMCA policies dealing with member services.
  8. May hand out locker keys and towels; may monitor the locker rooms as required.

QUALIFICATIONS:
  • Previous customer service, sales or related experience.
  • CPR/AED and First Aid Certifications required within 30 days of hire.
  • Excellent interpersonal and problem-solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic
    segments of the community
  • Basic knowledge of computers.

WORK ENVIRONMENT & PHYSICAL DEMANDS:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
  • The employee frequently is required to sit and reach, and must be able to move around the work environment.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
  • The noise level in the work environment is usually moderate.

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