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Weekend Optum Call Center Jobs in Illinois (NOW HIRING)

Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Excellent verbal and written communication skills Must have weekend and night availability - shift ...

Our Call Center team is the voice of our company, and we are looking to hire someone who has a ... Excellent verbal and written communication skills Must have weekend and night availability - shift ...

Restaurant Call Center Agent (5pm-midnight)Berwyn, IL, 60402 We are seeking highly motivated and ... Weekday and weekend nights needed from approximately 5pm-midnight. Responsibilities: * Answer ...

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Weekend Optum Call Center information

What is the difference between Weekend Optum Call Center vs Weekend UnitedHealth Group Customer Service Representative?

AspectWeekend Optum Call CenterWeekend UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge helpful
Work EnvironmentCall center setting, fast-paced, team-orientedCall center environment, customer-focused, supportive team
Employer & IndustryOptum, healthcare servicesUnitedHealth Group, healthcare insurance and services

Both roles involve customer service in healthcare, requiring similar credentials and working in call center settings. The main difference lies in the specific employer and focus: Optum specializes in healthcare solutions, while UnitedHealth Group covers broader insurance services. Candidates should consider their preferred employer and specific healthcare sector when choosing between these roles.

What are the most commonly searched types of Optum Call Center jobs in Illinois?

The most popular types of Optum Call Center jobs in Illinois are:

What cities in Illinois are hiring for Weekend Optum Call Center jobs?

Cities in Illinois with the most Weekend Optum Call Center job openings:

Restaurant Call Center Supervisor

Paisans Pizzeria

Berwyn, IL • On-site

$18 - $21/hr

Full-time

Re-posted 2 days ago


Job description

Restaurant Call Center SupervisorBerwyn, IL, 60402

We are seeking a highly motivated and experienced Restaurant Call Center Supervisor to join our team. The ideal candidate will have a passion for customer service and experience managing a team in a fast-paced environment.

Responsibilities:
  • Manage a team of call center representatives to ensure excellent customer service
  • Monitor call center metrics and provide feedback to team members to improve performance
  • Develop and implement call center policies and procedures
  • Train new call center representatives and provide ongoing training to existing team members
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with other departments to ensure customer satisfaction
  • Ensure compliance with all company policies and procedures
Requirements:
  • High school diploma or equivalent
  • Minimum of 2 years of experience in a call center supervisory role or equivalent
  • Excellent communication and interpersonal skills
  • Strong leadership and team management skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficient in Microsoft Office and call center software
  • Flexible schedule, including evenings and weekends

If you are a self-starter with a passion for customer service and experience managing a call center team, we encourage you to apply for this exciting opportunity.