Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida. The Communications Analyst is a technical position responsible to perform various ...
Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida. The Communications Analyst is a technical position responsible to perform various ...
Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida. The Communications Analyst is a technical position responsible to perform various ...
Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida. The Communications Analyst is a technical position responsible to perform various ...
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Snyder, TX · On-site
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TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Quick apply
Telecom Field Technician
Snyder, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
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Telecom DC Power Installation Technician- *Travel Required*- PNW
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Telecom Field Technician
Eagle Pass, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Quick apply
Telecom Field Technician
Eagle Pass, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Telecom Field Technician
Crane, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Quick apply
Telecom Field Technician
Crane, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Telecom Field Technician
Crane, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Telecom Field Technician
Crane, TX · On-site
$22 - $28/hr
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Telecom Technician (Level I - IV) ON SITE POSITION Full-Time | Permanent Positions | Nationwide Candidates Welcome We are currently seeking Telecom Technicians (Levels I-IV) to join our growing team.
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Telecom Field Technician
Snyder, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Telecom Field Technician
Snyder, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Telecom Field Technician
Leadville, CO · On-site
$26 - $32/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Quick apply
Telecom Field Technician
Leadville, CO · On-site
$26 - $32/hr
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Telecom Field Technician
Uvalde, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Quick apply
Telecom Field Technician
Uvalde, TX · On-site
$22 - $28/hr
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Evans, CO · On-site
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Evans, CO · On-site
$22 - $28/hr
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Bend, OR · On-site
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Telecom Field Technician
Bend, OR · On-site
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Uvalde, TX · On-site
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Telecom Field Technician
Uvalde, TX · On-site
$22 - $28/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Telecom Technician (Level I - IV) ON SITE POSITION Full-Time | Permanent Positions | Nationwide Candidates Welcome We are currently seeking Telecom Technicians (Levels I-IV) to join our growing team.
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Telecom Support Analyst Levels 1-5
$62K - $89K/yr
Telecom Support Analyst Levels 1-5 SALARY RANGE: Level 1: $57,100 - $81,572 Level 2: $62,812 - $89,731 Level 3: $69,092 - $98,703 Level 4: $76,001 - $108,573 Level 5: $86,703 - $123,862 DEPT/DIV:
Telecom Support Analyst Levels 1-5
$62K - $89K/yr
Telecom Support Analyst Levels 1-5 SALARY RANGE: Level 1: $57,100 - $81,572 Level 2: $62,812 - $89,731 Level 3: $69,092 - $98,703 Level 4: $76,001 - $108,573 Level 5: $86,703 - $123,862 DEPT/DIV:
Telecom Support Analyst Levels 1-5
$62K - $89K/yr
Telecom Support Analyst Levels 1-5 SALARY RANGE: Level 1: $57,100 - $81,572 Level 2: $62,812 - $89,731 Level 3: $69,092 - $98,703 Level 4: $76,001 - $108,573 Level 5: $86,703 - $123,862 DEPT/DIV:
Telecom Support Analyst Levels 1-5
$62K - $89K/yr
Telecom Support Analyst Levels 1-5 SALARY RANGE: Level 1: $57,100 - $81,572 Level 2: $62,812 - $89,731 Level 3: $69,092 - $98,703 Level 4: $76,001 - $108,573 Level 5: $86,703 - $123,862 DEPT/DIV:
Telecom Field Technician
Leadville, CO · On-site
$26 - $32/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Telecom Field Technician
Leadville, CO · On-site
$26 - $32/hr
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary ... The schedule for this position is variable and may require night or weekend availability as needed ...
Telecom Field Technician
Kalispell, MT · On-site
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary Mtnmax Internet now powered by Vero Networks is looking for a Telecom Field Technician to join our ...
Quick apply
Telecom Field Technician
Kalispell, MT · On-site
TELECOM FIELD TECHNICIAN Department: Field Services Reports To: Field Supervisor Position Summary Mtnmax Internet now powered by Vero Networks is looking for a Telecom Field Technician to join our ...
Weekend Online Telecom information
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Full-time
Posted 15 days ago
Nemours Children's Health rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
70th of 870 rated healthcare providers
Job description
Job Description
Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida.
The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years of senior level knowledge of Cisco CUCM, Unity Connection and contact center technologies. Administration experience with contact center technologies from any of the top vendors such as Talkdesk, Genesys, Five9 or UCCE is acceptable. This will include the analysis and resolution of system hardware, software and networking issues. A working knowledge of telecommunication networks and their supporting systems is also required.
In addition, this position will define project requirements, estimate project tasks, and provide industry knowledge in performing basic and advanced tasks associated with administration responsibilities.
Essential Functions:
Job Requirements:
#LI-EP1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.
Nemours is seeking a Voice Analyst (Telecom Support), to join our Nemours Children's Health team in Orlando, Florida.
The Communications Analyst is a technical position responsible to perform various work functions in support of the Telecom team. This position will require 3+ years of senior level knowledge of Cisco CUCM, Unity Connection and contact center technologies. Administration experience with contact center technologies from any of the top vendors such as Talkdesk, Genesys, Five9 or UCCE is acceptable. This will include the analysis and resolution of system hardware, software and networking issues. A working knowledge of telecommunication networks and their supporting systems is also required.
In addition, this position will define project requirements, estimate project tasks, and provide industry knowledge in performing basic and advanced tasks associated with administration responsibilities.
Essential Functions:
- Coordinate vendors, maintenance and upgrades to minimize downtime and/or impact on end users.
- Proactively monitor and analyze system resources to ensure optimal performance and develop plans to accommodate capacity for future growth.
- Perform routine systems tasks and resolve assigned Help Desk tickets in a manner consistent with service level guidelines and Nemours customer service expectations.
- Interact with customers and establish customer relationships to gather and analyze customer needs, assess available resources and determine optimal solutions.
- Develop project plans incorporating resource estimates (time, cost, etc) for project tasks and manage projects, as assigned.
- Collaborate with members of other enterprise functional teams to proactively assess team impact and ensure goals/objectives are supported.
- Advise management on technological aspects of the position, evaluate vendor products and make recommendations on product/service selection and current system upgrades.
- Train, educate and mentor staff, as necessary.
- Provide software oriented administrative support on Cisco communication platforms, execute procedures for end-user oriented break/fix repair, and move, add, change (MAC) requests.
Job Requirements:
- Associate's Degree in Computer Science, Business or Information Technology preferred. Equivalent work experience can be considered in lieu of degree.
- Minimum of 3-5 years of technology focused experience required.
- Experience with voice technologies is desired specifically with Cisco CUCM, Unity Connection, TalkDesk, Microsoft Teams Voice and/or cloud contact center platforms.
#LI-EP1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.
What Nemours Children's Health employees say
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About Nemours Children's Health
Sourced by ZipRecruiter
Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.
Industry
Hospitals
Company size
5,001 - 10,000 Employees
Headquarters location
Rockland, DE, US
Year founded
1936