18447BR
Title:
Lead Patient Registration Associate (Emergency Dept)
Department/Cost Center:
811 - ED Physicians
Job Description:
Night Shift Lead (11PM-7:30am) is a full-time, on-site role based, five days per week, weekend shifts required, typically two weekends per month with an additional day off during the week.
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Facilitate secretarial responsibilities and oversee clerical operations. S upport patient care and provide clerical, environmental, and customer service support for the patient care unit.
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Responsible for supervising and providing guidance in support of night shift operations, coordinating staffing and workflow, and ensuring quality, safety, and adherence to hospital policies.
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Tasks include monitoring patient flow, resolving or escalating patient and visitor concerns, supporting staff with resources and direction, and documenting shift activities for effective handoffs.
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Collaboration with ED clinical and administrative staff, nursing leadership and other department leaders on shared responsibilities and projects is expected.
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Training new employees along with auditing registration and transportation on shifts.
Salary Range:
$21.23 - $28.66 an hour
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Auto req ID:
18447BR
Job Requirements:
Qualifications:
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Education: HS Diploma or GED; A.A.S. Degree preferred; or equivalent experience
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Experience: Health/medical administration experience, preferably hospital setting ; One year of supervisory and leadership experience with proven positive communication skills preferred.
Skills: Exceptional performance reviews, excellent communication skills and demonstrates Highland Promise Standards. Medical terminology. Advanced computer skills and the capacity to master additional advanced skills. Deep-rooted commitment to the team approach in all department related activities, excellent communication skills and high level of personal accountability
Employment Status:
Full-Time
Hours/Week:
40
Posting Title:
Lead Patient Registration Associate (Emergency Dept)
City:
Rochester
Work Shift:
Nights
Area of Interest:
Clerical
The Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.