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Weekend Navy Federal Call Center Jobs in Puerto Rico

Adecco

Técnico de Farmacia - Call Center

San Juan, PR · On-site

$14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

¡Estamos contratando Técnico de Farmacia - Call Center! ¿Eres Técnico de Farmacia licenciado y ... Federal, State, or local law where applicable. Equal Opportunity Employer/Veterans/Disabled ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and ... federal, state, or local laws. This policy applies to all terms and conditions of employment ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and ... federal, state, or local laws. This policy applies to all terms and conditions of employment ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and ... federal, state, or local laws. This policy applies to all terms and conditions of employment ...

Insight Communications

PR · On-site

Monday to Friday: 8:00 am to 5:00 pm Extent No extent General purpose The call center and ... federal, state, or local laws. This policy applies to all terms and conditions of employment ...

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All JobsNavy Federal Call Center JobsWeekend Navy Federal Call Center JobsWeekend Navy Federal Call Center Jobs in Puerto Rico

Weekend Navy Federal Call Center information

What is a Weekend Navy Federal Call Center?

A Weekend Navy Federal Call Center job involves working for Navy Federal Credit Union's customer service center during weekends. Employees in this role assist members by answering phone calls, resolving account inquiries, processing transactions, and providing information about products and services. The position typically requires strong communication skills, problem-solving abilities, and availability to work Saturdays and Sundays. Training is provided to ensure representatives can deliver excellent service and adhere to company policies.

What does a typical weekend shift look like for a Navy Federal Call Center representative?

As a weekend Navy Federal Call Center representative, you can expect to handle a steady stream of member inquiries via phone, including account questions, transaction assistance, and troubleshooting online banking issues. Weekend shifts often require adaptability since call volumes can fluctuate and team sizes may be smaller compared to weekdays. You'll collaborate closely with your shift supervisor and peers to ensure members receive timely, accurate support. This environment fosters strong communication skills and teamwork, and high performers often have opportunities to move into senior representative or supervisory roles.

What are the key skills and qualifications needed to thrive as a Weekend Navy Federal Call Center representative, and why are they important?

To excel as a Weekend Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and knowledge of banking products or financial services, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and secure data handling processes is highly valued. Outstanding communication, patience, and the ability to remain calm under pressure distinguish top performers in this role. These skills are crucial for delivering efficient, accurate support and building trust with members during high-volume weekend shifts.

What are the most commonly searched types of Navy Federal Call Center jobs in Puerto Rico?

The most popular types of Navy Federal Call Center jobs in Puerto Rico are:

Weekend Navy Federal Call Center jobs near you

Outbound Call Center Representative (Part-Time)

My Wireless

Carolina, PR • On-site

$12/hr

Part-time

Re-posted 6 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
We are seeking a highly motivated Outbound Call Center Representative responsible for generating leads, engaging prospects through cold calling, and closing sales. This role requires strong communication skills, resilience, and a results-driven mindset, particularly within telecommunications services including wireless, broadband, TV, and VoIP.
Key Responsibilities
  • Conduct high-volume outbound cold calls to prospective customers
  • Identify customer needs and present tailored solutions
  • Generate qualified leads and convert them into sales
  • Meet and exceed daily, weekly, and monthly sales targets
  • Maintain accurate records in CRM systems
  • Follow up with prospects to close opportunities
  • Deliver excellent customer service throughout the sales process
  • Stay current on product offerings, promotions, and industry trends

Requirements
Experience
  • Minimum 1-2 years in call center sales or outbound calling
  • Proven experience in cold calling and closing sales
  • Background in telecommunications (wireless, broadband, TV, VoIP) strongly preferred
  • Customer service experience in a fast-paced environment

Skills
  • Strong verbal communication and persuasion skills
  • Ability to handle objections and rejection professionally
  • Goal-oriented with a strong closing mindset
  • Basic computer skills and CRM familiarity
  • Bilingual (English/Spanish) preferred (highly valuable in PR market)

Employment Type
  • Part-Time (typically 20-30 hours per week)
  • Flexible schedule may include evenings or weekends

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