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Weekend Medical Insurance Call Center Jobs in Spokane, WA

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

MondayFriday schedule no weekends or holidays * Exposure to multi-specialty cardiology workflows ... Experience in medical scheduling or call center environments * Familiarity with EMR systems Work ...

New

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Monday-Friday schedule - no weekends or holidays * Exposure to multi-specialty cardiology workflows ... Experience in medical scheduling or call center environments * Familiarity with EMR systems Work ...

Cardiac Study Center

Call Center Representative

Spokane, WA · On-site

$19.35 - $35.12/hr

Monday-Friday schedule - no weekends or holidays * Exposure to multi-specialty cardiology workflows ... Experience in medical scheduling or call center environments * Familiarity with EMR systems Work ...

Luxury Bath Technologies

Call Center Manager

Cheney, WA · On-site

$50K/yr

Evening and weekend availability is required.Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Luxury Bath Technologies

Call Center Manager

Cheney, WA · On-site

Evening and weekend availability is required. Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Luxury Bath Technologies

Call Center Manager

Spokane, WA · On-site

$50K/yr

Evening and weekend availability is required.Responsibilities * Schedule and confirm appointments for our sales team * Recruit, train, coach, and manage Call Center Representatives * Answer inbound ...

Sound Telecom

Part-Time Call Center Agent

Spokane, WA · On-site

$21/hr

... weekend day (Sat/Sun) and Holidays Sound Telecom is hiring Part-Time Call Center Agents to assist callers during critical moments - from medical inquiries to locksmith requests. We handle inbound ...

PRISM Vision Group

Call Center Representative

Spokane, WA · On-site

$18 - $33.08/hr

Call Center Representative This onsite role is located at Spokane Eye Clinic, Spokane, WA, which is ... Verification of insurance information, verification of benefits and insurance referral information.

Prism Vision Group

Call Center Representative

Spokane, WA · On-site

$18 - $33.08/hr

Verification of insurance information, verification of benefits and insurance referral information ... Prior call center or customer service or related experience KNOWLEDGE/SKILLS/ABILITIES * Excellent ...

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All JobsMedical Insurance Call Center JobsWeekend Medical Insurance Call Center JobsWeekend Medical Insurance Call Center Jobs in Spokane, WA

Weekend Medical Insurance Call Center information

What is the difference between Weekend Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectWeekend Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training in insurance policiesHigh school diploma or equivalent; training in insurance policies
Work EnvironmentCall center setting, often during weekends and eveningsOffice or call center, regular weekday hours
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentWeekend work, insurance support rolesCustomer support, insurance inquiries

The Weekend Medical Insurance Call Center primarily operates during weekends, focusing on handling insurance-related calls during non-standard hours. In contrast, Medical Insurance Customer Service Representatives typically work weekday hours, providing support during regular business hours. Both roles require similar credentials and are found within insurance and healthcare industries. The key difference lies in the work schedule and hours of operation, catering to different customer needs and employer requirements.

What are the most commonly searched types of Medical Insurance Call Center jobs in Spokane, WA?

The most popular types of Medical Insurance Call Center jobs in Spokane, WA are:

Weekend Medical Insurance Call Center jobs near you

Call Center Representative

Spokane, WA • On-site

Cardiac Study Center
Health Care and Social Assistance • 201 - 500 employees
Learn more about Cardiac Study Centerexternal

$19.35 - $35.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Patient Services Representative (Call Center) Cardiology Scheduling

Cardiac Study Center / Pulse Heart Institute
Spokane, WA
Full-Time | MondayFriday | No Weekends or Holidays

About Us

Cardiac Study Center (CSC) has partnered with Pulse Heart Institute to deliver trusted outpatient cardiology care throughout the Puget Sound region for over 50 years. In 2016, CSC joined with MultiCare Health System to form Pulse Heart Institutebringing together clinical excellence, innovation, research, and education to improve heart health in our communities.

We serve patients across general and specialty cardiology, including Heart Failure, Vascular, Electrophysiology & Device, and Nuclear Imaging.

Why You'll Love Working With Us
  • MondayFriday schedule no weekends or holidays
  • Exposure to multi-specialty cardiology workflows
  • Stable, mission-driven healthcare organization
  • Supportive leadership and collaborative team culture
  • Growth opportunities within scheduling, referral coordination, and broader healthcare operations
About the Role

As a Patient Services Representative (Call Center), you serve as the first point of contact for many of our cardiology patients. Your work directly impacts patient access to care, provider workflow efficiency, and the overall experience of our clinics.

In this role, you will coordinate patient scheduling, respond to inquiries with professionalism and empathy, and ensure appointment accuracy based on provider preferences and clinical needs. You will play a critical part in maintaining efficient scheduling operations while upholding compliance standards and delivering exceptional service.

This is a high-volume, detail-oriented role ideal for individuals who thrive in structured environments and enjoy helping patients navigate their care.

Day-to-Day Responsibilities Scheduling & Access Coordination
  • Schedule new and returning cardiology patient appointments
  • Maintain provider schedules according to established guidelines and preferences
  • Ensure accuracy of patient demographics and appointment details
  • Reschedule appointments and manage cancellations as needed
Patient Communication
  • Answer inbound calls in a professional and patient-centered manner
  • Address patient questions or route inquiries to appropriate departments
  • Coordinate communication between patients, providers, and internal teams
Compliance & Documentation
  • Adhere to HIPAA and OSHA standards at all times
  • Maintain accurate documentation in EMR systems
  • Follow internal scheduling protocols and quality standards
Coverage Support
  • Provide cross-coverage support across clinic locations as needed
What You'll Need to Succeed Minimum Qualifications
  • 2 years of customer service experience
  • Strong verbal communication skills
  • Ability to manage multiple tasks in a fast-paced call environment
  • High attention to detail and organizational skills
Preferred Qualifications
  • 1 year of healthcare experience (preferred but not required)
  • Experience in medical scheduling or call center environments
  • Familiarity with EMR systems
Work Environment
  • Schedule: Full-time, 40 hours/week
  • Shift: 8-hour shifts, MondayFriday
  • Training: 90-day in-person training period in Spokane, WA
Pay & Benefits

Cardiac Study Center / Pulse Heart Institute offers a comprehensive benefits package, including:

  • Medical, dental, and vision coverage
  • Retirement benefits
  • Paid time off
  • Competitive compensation
  • Tuition Assistance

Pay Range: $19.39 $35.12/hour

Compensation is determined based on experience, skill set, and relevant education or certifications, consistent with internal equity and pay transparency standards.

Join Our Team

If you're passionate about helping patients access timely cardiac care and thrive in a structured, team-driven environment, we'd love to hear from you.

Requisition ID: 00422