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Weekend Medical Insurance Call Center Jobs in Virginia

Serco USA

Call Center Supervisor

Richmond, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Performs other duties as assigned by the Call Center Manager Skills, Knowledge, Abilities ... Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work ...

Conduent, Inc.

Benefits Call Center Representative

Chesapeake, VA · On-site

$29K - $37K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition, Conduent provides a variety of benefits to employees including health insurance ... medical condition, use of a guide dog or service animal, military/veteran status, citizenship ...

F.H. Furr

Call Center Manager (On-Site)

Manassas, VA

$70K - $100K/yr

Serve as a key escalation resource during evenings, weekends, and after-hours operations when necessary. Contact Center Operations * Monitor call queues, service levels, response times, adherence ...

Collabera Technologies

Escalations Representative

Roanoke, VA · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance ... An existing Credit Card Customer Service call center will be expanded to include the servicing of ...

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Showing results 41-60

All JobsMedical Insurance Call Center JobsWeekend Medical Insurance Call Center JobsWeekend Medical Insurance Call Center Jobs in Virginia

Weekend Medical Insurance Call Center information

What is the difference between Weekend Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectWeekend Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training in insurance policiesHigh school diploma or equivalent; training in insurance policies
Work EnvironmentCall center setting, often during weekends and eveningsOffice or call center, regular weekday hours
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentWeekend work, insurance support rolesCustomer support, insurance inquiries

The Weekend Medical Insurance Call Center primarily operates during weekends, focusing on handling insurance-related calls during non-standard hours. In contrast, Medical Insurance Customer Service Representatives typically work weekday hours, providing support during regular business hours. Both roles require similar credentials and are found within insurance and healthcare industries. The key difference lies in the work schedule and hours of operation, catering to different customer needs and employer requirements.

What are the most commonly searched types of Medical Insurance Call Center jobs in Virginia?

The most popular types of Medical Insurance Call Center jobs in Virginia are:

Weekend Medical Insurance Call Center jobs near you

Outbound Call Center Sales Manager

ARS-Rescue Rooter

Springfield, VA • On-site

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Company Name
ARS-Rescue Rooter
Overview
Pay: $120,000 - $140,000 per year
Bonus: Eligible to participate in the Annual Corporate Bonus Plan
Location: Springfield, VA
Join American Residential Services (ARS), the nation's largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 team members and over 45 years of delivering trusted home comfort solutions.
We are seeking an experienced Outbound Call Center Sales Manager to lead and develop a high-performing team in Springfield, VA. This leader will oversee approximately 12-20 outbound representatives responsible for converting warm customer leads into scheduled appointments and revenue opportunities.
This is a high-volume, performance-driven call center operation-not a traditional customer service center. The ideal candidate has successfully managed outbound dialing teams, understands phone-based sales, and knows how to use coaching, call analytics, and disciplined follow-up strategies to improve contact, conversion, and appointment-setting results.
What We Offer
  • Competitive base salary plus annual corporate bonus opportunity
  • Weekly pay via direct deposit
  • Insurance available after 31 days, including low-cost medical plans
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • 13 days PTO plus 8 paid holidays
  • Company-paid life insurance
  • Career advancement opportunities within a national service organization
  • Strong leadership support and established infrastructure

Responsibilities
What You'll Do
  • Lead, develop, and manage an outbound call center sales team of approximately 12-20 representatives
  • Drive high-volume outbound dialing to warm leads, including unsold opportunities, previous customers, aged leads, and other qualified customer lists
  • Establish clear expectations for dialing activity, contact rates, conversion rates, appointments booked, revenue generated, and overall sales productivity
  • Coach representatives on phone sales techniques, objection handling, urgency creation, value positioning, and closing for the appointment
  • Monitor live and recorded calls and provide timely, actionable coaching
  • Use call center reporting, CRM data, and performance dashboards to identify trends and improve results
  • Develop outbound calling strategies, lead segmentation, follow-up cadences, and targeted sales campaigns
  • Hold representatives accountable through daily performance management, call reviews, scorecards, and one-on-one coaching
  • Manage scheduling and staffing to maximize lead coverage, contact rates, and productivity
  • Recruit, train, onboard, and develop new outbound sales representatives
  • Partner with sales and operations leadership to align outbound campaigns with capacity and revenue goals
  • Build a competitive, energetic, and accountable sales culture focused on measurable results
  • Continuously improve scripts, workflows, dialing strategies, and call center processes

Qualifications
  • Required experience managing a high-volume outbound call center or outbound phone-sales team
  • Proven success leading representatives responsible for outbound dialing, warm-lead conversion, appointment setting, or telephone sales
  • Strong understanding of call center performance metrics, including dialing activity, contact rate, conversion rate, appointments set, show rate, and revenue
  • Experience using call monitoring, scorecards, reporting, and performance data to coach and improve results
  • Demonstrated ability to develop sales representatives and hold teams accountable to daily and monthly goals
  • Experience creating or improving outbound scripts, lead follow-up strategies, and dialing campaigns
  • Strong leadership, communication, organizational, and problem-solving skills
  • Comfortable working in a fast-paced, metric-driven, and highly accountable sales environment
  • Proficiency with CRM systems, call center platforms, dialers, and reporting tools
  • Residential home services, appointment-setting, rehash, or lead-conversion experience is preferred

This is an opportunity to lead and grow a highly visible outbound sales operation with strong earning potential, executive-level exposure, and the support of a nationally recognized organization.
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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