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Weekend It Support Jobs in Remote, OR (NOW HIRING)

AGFA

Customer Support Analyst, Tier 1

OR · On-site +1

Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure ... The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support ...

AGFA

Director, Information Security

OR · On-site +1

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable ...

Agfa

Director, Information Security

OR · Remote

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable ...

U.S. Navy

Information Systems Technician

Winston, OR

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

Information Systems Technician

Bandon, OR

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsWeekend It Support JobsWeekend It Support Jobs in Remote, OR

Weekend It Support information

See Remote, OR salary details

$12

$21

$42

How much do weekend it support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for weekend it support in Remote, OR is $21.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are Weekend IT Support roles?

Weekend IT Support professionals provide technical assistance and troubleshooting services during weekends when regular IT staff may not be available. Their responsibilities typically include resolving hardware and software issues, responding to user queries, monitoring systems for problems, and ensuring that critical services remain operational outside of standard business hours. These roles are vital for organizations that operate around the clock or need to maintain uptime and security during weekends.

What are the typical responsibilities and challenges faced by Weekend IT Support staff?

Weekend IT Support professionals are primarily responsible for monitoring systems, responding to urgent technical issues, and providing assistance to users during off-peak hours. They often work independently or with a small team, which means they must be comfortable troubleshooting a wide range of hardware and software problems without immediate access to specialized colleagues. A common challenge is managing critical incidents with limited resources, requiring strong problem-solving skills and clear communication to escalate issues when necessary. This role is ideal for those who enjoy autonomy and are proactive in maintaining system reliability outside regular business hours.

What are the key skills and qualifications needed to thrive as a Weekend IT Support professional, and why are they important?

To thrive as a Weekend IT Support professional, you need a solid understanding of computer systems, troubleshooting, and networking concepts, usually backed by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and common operating systems is essential for diagnosing and resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you support end-users and remain effective during high-pressure or off-hours situations. These competencies ensure minimal downtime, reliable support coverage, and positive user experiences during critical weekend operations.

What is the difference between Weekend It Support vs Weekend Network Technician?

AspectWeekend It SupportWeekend Network Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA Network+, Cisco CCNA (often preferred)
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, hardware setup, on-site repairs
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise network providers
Common Search IntentSupport roles, troubleshooting, customer serviceNetwork setup, maintenance, hardware repair

Weekend It Support and Weekend Network Technician roles share overlapping skills like troubleshooting and certifications such as CompTIA A+ and Network+. However, It Support focuses more on end-user support and remote troubleshooting, while Network Technicians specialize in network infrastructure and hardware. Both roles are vital in IT but serve different operational needs during weekend shifts.

What are the most commonly searched types of It Support jobs in Remote, OR? The most popular types of It Support jobs in Remote, OR are:
What job categories do people searching Weekend It Support jobs in Remote, OR look for? The top searched job categories for Weekend It Support jobs in Remote, OR are:
What cities near Remote, OR are hiring for Weekend It Support jobs? Cities near Remote, OR with the most Weekend It Support job openings:
Weekend It Support jobs near you

Customer Support Analyst, Tier 1

AGFA

OR • On-site, Remote

Full-time

Posted 4 hours ago

Job description

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).
At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.
From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.
The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis techniques and procedures as well as creativity and latitude to resolve customer issues and requests.
Location:
  • Remote: Canada / US

What You'll Do:
  • Provide telephone and remote access, consultation and technical expertise to Agfa customers, Field Engineers, Sales and Implementation Teams.
  • Utilize support software for call logging and tracking.
  • Document solution and resolution steps in product knowledge database to ensure problems and solutions are communicated to all necessary service organizations.
  • Manage escalations, complaints to Level 2 and Development, and follow through as point of contact to higher level support teams.
  • Attend Agfa product-training, underlying technologies courses and maintain an expert working knowledge of targeted products and solutions.
  • Participate in visits to customer sites.
  • Ensuring a high customer satisfaction rate.
  • Timely handling of incidents according to Agfa's policies and processes.
  • Being knowledgeable and up to date on latest versions of our own products & solutions, underlying platforms and relevant 3rd party products.
  • Meeting/respecting SLA-requirements defined in the Service Level Agreements (SLA).
  • This description is not intended to be an exhaustive list of responsibilities for this position. As such, additional activities not listed here may be involved, and other duties as assigned by management may be required of the incumbent.

Who You Are:
  • Bachelor's Degree in Computer Science and/or Information Systems or an equivalent combination of education and experience.
  • Technical and practical knowledge of IT-Infrastructure Solutions (such as data base solutions, different operating systems, server landscape) and Agfa products.
  • Three years previous work experience in a technical customer support role in a high-tech company or in a high-volume customer support environment, including one year in Healthcare IT. Medical imaging experience a plus.
  • Strong technical experience and able to work with teams in a virtual environment.
  • General knowledge of networking and operating systems (Linux, UNIX, and Windows), databases (Oracle), remote connectivity, security and image processing.
  • Experience with and understanding of HL7 or DICOM is preferred.
  • Knowledge of Programming Languages VB/ASP, VB.NET, HTML, XML - is a plus.
  • Knowledge of Data Manipulation Languages - SQL, PL/SQL - is a plus.
  • Excellent communication and customer service skills.
  • Exposure to information systems in a hospital environment would be an asset.
  • Industry certification is preferred.
  • Previous knowledge of Agfa software or similar industry PACS, HIS, RIS or EMR products, hospital workflow and a demonstrated capability to learn cutting edge new applications and technologies.
  • Superior multitasking skills.
  • Ability to work in a fast-paced environment.
  • Demonstrated resourcefulness to see problems and issues through resolution.
  • Strong communications skills (verbal/written) to interact effectively and professionally with both internal and external customers.
  • Must be eligible to travel.

Our Values:
  • Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
  • Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)
  • Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
  • Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:
  • Dynamic global organization with a history of innovation and strong product portfolio.
  • Challenging environment combined with a supportive management structure.
  • Career development and growth.
  • Competitive salary and benefit package.
  • Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.
At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.
Learn more about Agfa HealthCare and follow us on Instagram.

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