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About Crisis24
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.
More information is available at www.crisis24.garda.com
Who We Are Looking For
The ideal candidate demonstrates passion for security, intelligence analysis, and investigating online threats using open-source intelligence (OSINT) tools and research techniques. This candidate should be within reasonable commuting distance of our work location in Chandler, Arizona. Essential skills include strong communication, writing, critical thinking, and analytical abilities, along with an understanding of basic risk management principles. The candidate should thrive in an environment with shifting priorities and evolving intelligence requirements. The candidate must understand and adhere to discretion and confidentiality, applying it to their everyday job tasks while assessing and communicating sensitive topics and risks appropriately. The candidate must operate with integrity in every facet of their job role. Ideal past job experiences that would prepare you for this role include intelligence analysts, emergency dispatchers, research analysts, or similar analytical positions.
What You Will Work On
• Conduct comprehensive OSINT research using multiple external sources to identify and assess potential threats or risks affecting client assets globally
• Convert raw intelligence into concise, actionable reports for management and stakeholders
• Monitor client dashboards continuously for incidents that may impact client assets worldwide • Track and monitor persons of interest (POIs) for any threats that may impact client assets globally
• Conduct social media research and analysis to identify threats against clients' people, property, and assets
• Analyze and evaluate intelligence from diverse sources, determining priority levels and appropriate response thresholds
• Provide notifications to client travelers, site managers, and security stakeholders
• Contribute to procedures and processes that standardize and enhance risk management capabilities
• Work collaboratively with various security teams
• Process and maintain intelligence trackers, files, logs, reports, and analytical products
Who You Will Work With
In your role as an GSOC Analyst, you will work directly with a team of fellow analysts and intelligence professionals who operate 24/7 to research, assess, and report on physical risks and digital threats to travelers, executives, and work locations. You will collaborate and conduct information sharing with cross-functional tactical and strategic intelligence analysts, risk managers, and operational teams to enhance situational awareness for our clients and support the broader corporate security program.
What You Will Bring
• Demonstrates passion and aptitude for intelligence analysis and OSINT research methodologies
• Bachelor's degree in Intelligence Studies, International Relations, Criminal Justice, or related field strongly preferred. Equivalent military intelligence or analytical work experience is also acceptable and encouraged
• Understanding and experience with OSINT tools, GIS platforms, and Boolean search queries
• Strong critical thinking and analytical reasoning abilities
• Excellent written and verbal communication skills
• Ability to work effectively both as part of a team and independently with minimal supervision
• Must be well-versed in current technologies and open-source information search methodologies
• Must be willing to sign an NDA and maintain strict confidentiality
• Competent user of Microsoft 365, including Word, Excel, PowerPoint
• Ability to maintain professional demeanor during high-pressure situations
• Must quickly adapt and excel in dynamic intelligence environments
• Demonstrated organizational and time management skills
• Strong customer service orientation when dealing with authorities, executives, clients, and staff
• Ability to work 8 to 12-hour shifts including days, nights, weekends, and holidays
Benefits:

• Medical, Dental, Vision, and Life Insurance
• Competitive 401k with employer match
• Employee Assistance Program (EAP)
• Paid time off (PTO)

Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.