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Weekend Help Desk Jobs in Northbrook, IL (NOW HIRING)

HARRIS & HARRIS LTD

Help Desk Analyst

Chicago, IL · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst will work with the network and help desk team to provide ... on weekends as needed. Salary: $40,000.00 to $55,000.00 annually Additional Compensation and ...

Clarity Partners LLC

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Clarity Partners is seeking a Help Desk Analyst II local to Chicago, IL to support a large client of ours. In this position, you will serve as a first point of contact for end users, resolving and ...

Clarity Partners LLC

Help Desk Analyst

Chicago, IL

$50K - $60K/yr

Clarity Partners is seeking a Help Desk Analyst II local to Chicago, IL to support a large client of ours. In this position, you will serve as a first point of contact for end users, resolving and ...

Middleground It

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

This role will provide help desk coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades. The Help Desk II Technician is responsible for the continuous ...

Middleground Technologies

Help Desk II

Chicago, IL

$20.50 - $27.75/hr

This role will provide help desk coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades. The Help Desk II Technician is responsible for the continuous ...

Next Step Systems

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

Next Step Systems

Help Desk Technician

Chicago, IL · On-site

$20.50 - $27.75/hr

Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid ...

Robert Half

Help Desk Technician

Inverness, IL · On-site

$18.62 - $21.25/hr

We are looking for a Help Desk Technician to provide hands-on technical support in a primarily Windows-based environment for a small user group in Illinois. This contract opportunity with permanent ...

Tusker

Help Desk Specialist

Downers Grove, IL · On-site

$40K - $45K/yr

We are seeking a Help Desk Specialist to be the front-line support position dedicated to the quick response, diagnosis, and resolution of customer issues. This position will utilize a variety of ...

Sralab

Help Desk Specialist - Registry

Chicago, IL

$25/hr

Summary The Help Desk Specialist will provide "Tier 1" hardware and software support for end users. Participates in network maintenance and support activities such as hardware installations, software ...

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Weekend Help Desk information

See Northbrook, IL salary details

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$23

$34

How much do weekend help desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for weekend help desk in Northbrook, IL is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $26.35 per hour, depending on experience, location, and employer.

What is a weekend help desk?

Weekend Help Desk jobs involve providing technical or customer support during the weekend, usually outside of regular business hours. Employees in these positions assist users with troubleshooting computer systems, software, or other technology-related issues via phone, email, or chat. The primary goal is to resolve problems quickly to minimize downtime, ensuring that customers or staff have the support they need at all times. Weekend Help Desk roles are common in organizations that require 24/7 support or have clients in different time zones.

What are the key skills and qualifications needed to thrive as a weekend help desk professional?

To thrive as a Weekend Help Desk professional, you need strong troubleshooting abilities, technical knowledge of computer systems, and typically a high school diploma or relevant IT certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is usually required. Excellent communication, patience, and problem-solving skills help you effectively support users and handle stressful situations. These skills ensure timely, effective technical support during critical weekend hours when resources may be limited.

What are the typical challenges faced by a weekend help desk professional, and how can they be managed effectively?

Weekend Help Desk professionals often encounter unique challenges, such as handling urgent technical issues with limited in-house support or accessing specialized resources that may only be available during regular business hours. Effective communication and thorough documentation become especially important to ensure seamless handoff between weekend and weekday teams. Proactively familiarizing yourself with escalation protocols and self-service resources can help resolve issues efficiently. Additionally, strong time management and adaptability skills can help you juggle multiple requests and maintain high-quality service during busy weekend periods.

What is the difference between Weekend Help Desk vs Weekend IT Support Specialist?

AspectWeekend Help DeskWeekend IT Support Specialist
CredentialsBasic certifications (CompTIA A+, Network+)Similar certifications, sometimes more specialized
Work EnvironmentHelp desk or call center, remote or on-siteTechnical support, on-site or remote, often in corporate settings
Employer & IndustryIT service providers, tech companies, internal support teamsIT departments, managed service providers, corporate environments
Search & Comparison IntentLooking for weekend tech support rolesSeeking specialized IT support roles on weekends

Weekend Help Desk and Weekend IT Support Specialist roles share similar credentials and work environments, often within IT support teams. The main difference lies in the scope: Help Desk roles typically handle general user issues, while IT Support Specialists may deal with more technical or specialized problems. Both are common in corporate and service provider settings, catering to weekend support needs.

What are the most commonly searched types of Help Desk jobs in Northbrook, IL?

The most popular types of Help Desk jobs in Northbrook, IL are:

What are popular job titles related to Weekend Help Desk jobs in Northbrook, IL?

For Weekend Help Desk jobs in Northbrook, IL, the most frequently searched job titles are:

What job categories do people searching Weekend Help Desk jobs in Northbrook, IL look for?

The top searched job categories for Weekend Help Desk jobs in Northbrook, IL are:

What cities near Northbrook, IL are hiring for Weekend Help Desk jobs?

Cities near Northbrook, IL with the most Weekend Help Desk job openings:

Weekend Help Desk jobs near you

Help Desk Analyst

HARRIS & HARRIS LTD

Chicago, IL • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for friendly, professional, and motivated Help Desk Analyst to join our Information Technology team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

Help Desk Analyst

The Help Desk Analyst will work with the network and help desk team to provide daily computer, network, and telecom support to the organization.

Location: must be on-site at our office in Downtown Chicago daily

Schedule: Regular business hours are 8:00am to 5:00pm Monday through Friday, must be able to work after hours and on weekends as needed.

Salary: $40,000.00 to $55,000.00 annually

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

· Medical, Vision, and Dental insurances from premium providers

· 401K with matching

· Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance

· Tuition Reimbursement

· Paid Time Off

· Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

DAY TO DAY

· Provide technical support for desktop systems software, hardware and peripherals, including printers, phones, handhelds and remote laptops in a Windows (XP, 7, 2003, 2008) environment.

· Install, configure, troubleshoot and resolve hardware, software and connectivity issues.

· Provide daily 2003/2008 Active Directory administration of users, desktops and file/folder permissions.

· Maintain and update the ticket tracking, asset management and inventory tracking systems.

· Responsible for user setups, moves and system permissions.

· Customizes the conversation by articulating clear instructions and troubleshooting information appropriate to the employee’s level of technical knowledge. Ensures understanding so that all staff is able to perform their job functions.

WHAT YOU MUST POSSESS

Must Have:

· A minimum of 1 year of experience in a help desk or similar role

· High School Diploma or Equivalent

· Experience and knowledge troubleshooting Microsoft Office Suite and Windows

Other Required Skills:

· Strong ability to prioritize work appropriately, be flexible and be well organized.

· Exceptional analytical and problem-solving skills.

· Ability to think out of the box and implement smart solutions to ever changing company needs.

· Excellent verbal and written communication skills.

· Excellent customer service skills.

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.