Monday - Friday 8:00am - 5:00pm After hours and weekends as needed Position Summary The Manager, IT ... Bachelor's degree in Information Technology, Healthcare Informatics, Business Administration, or ...
Monday - Friday 8:00am - 5:00pm After hours and weekends as needed Position Summary The Manager, IT ... Bachelor's degree in Information Technology, Healthcare Informatics, Business Administration, or ...
Data Engineer
Carrollton, TX · On-site
$120K/yr
... product health by building solutions that are automated, scalable, and sustainable - be ... Informatics, or a related field required · Masters' degree in Computer Science preferred · 3+ ...
Quick apply
Data Engineer
Carrollton, TX · On-site
$120K/yr
... product health by building solutions that are automated, scalable, and sustainable - be ... Informatics, or a related field required · Masters' degree in Computer Science preferred · 3+ ...
Speciality Seller IV
Plano, TX · On-site
Req ID: 369390 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking ...
Speciality Seller IV
Plano, TX · On-site
Req ID: 369390 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking ...
Speciality Seller IV
Plano, TX · On-site
Req ID: 369390 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking ...
Speciality Seller IV
Plano, TX · On-site
Req ID: 369390 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking ...
Data AI Engineer with Vector Databases
Plano, TX · On-site
$109K - $131K/yr
Title: Data AI Engineer with Vector Databases Location: Plano, TX Key Responsibilities: * Design and build ETL/ELT pipelines and data processing workflows * Develop batch and real-time data pipelines ...
Data AI Engineer with Vector Databases
Plano, TX · On-site
$109K - $131K/yr
Title: Data AI Engineer with Vector Databases Location: Plano, TX Key Responsibilities: * Design and build ETL/ELT pipelines and data processing workflows * Develop batch and real-time data pipelines ...
Pharmacist In Charge - Janus RX - Carrollton, TX
Carrollton, TX · On-site
$63 - $70/hr
Our operating hours M-F, 8a-5pm... no nights or weekends, and major holidays off. We are a closed ... Effectively uses all necessary forms of informatics. * Perform other duties as needed or assigned.
Quick apply
Pharmacist In Charge - Janus RX - Carrollton, TX
Carrollton, TX · On-site
$63 - $70/hr
Our operating hours M-F, 8a-5pm... no nights or weekends, and major holidays off. We are a closed ... Effectively uses all necessary forms of informatics. * Perform other duties as needed or assigned.
Pharmacist In Charge - Janus RX - Carrollton, TX
Carrollton, TX · On-site
$55.25 - $67.25/hr
Our operating hours M-F, 8a-5pm... no nights or weekends, and major holidays off. We are a closed ... Effectively uses all necessary forms of informatics. * Perform other duties as needed or assigned.
Pharmacist In Charge - Janus RX - Carrollton, TX
Carrollton, TX · On-site
$55.25 - $67.25/hr
Our operating hours M-F, 8a-5pm... no nights or weekends, and major holidays off. We are a closed ... Effectively uses all necessary forms of informatics. * Perform other duties as needed or assigned.
Speciality Seller IV
Plano, TX · On-site
Req ID: 369390 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking ...
Speciality Seller IV
Plano, TX · On-site
Req ID: 369390 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking ...
AWS Data Engineer
Plano, TX · On-site
$109K - $131K/yr
AWS Data Engineer Plano, TX (Hybrid role) Must have skills: AWS, Java/ Python, Lake formation, Glue (ETL), Spark/PySpark, ETL Domain: Banking / Credit card Required qualifications, capabilities, and ...
AWS Data Engineer
Plano, TX · On-site
$109K - $131K/yr
AWS Data Engineer Plano, TX (Hybrid role) Must have skills: AWS, Java/ Python, Lake formation, Glue (ETL), Spark/PySpark, ETL Domain: Banking / Credit card Required qualifications, capabilities, and ...
Director, Clinical Data & AI
Fort Worth, TX · On-site +1
Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program * Flexibility: Hybrid ...
Director, Clinical Data & AI
Fort Worth, TX · On-site +1
Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program * Flexibility: Hybrid ...
Remote Oncology Data Engineer - Precision Medicine - Dallas, Tx
Dallas, TX · On-site +1
$104K - $126K/yr
... informatics decision-making. Leveraging deep understanding of ETL methodologies, and AI ... Knowledge of healthcare data standards (HL7, FHIR, ICD-10, LOINC, SNOMED) * Experience working with ...
Remote Oncology Data Engineer - Precision Medicine - Dallas, Tx
Dallas, TX · On-site +1
$104K - $126K/yr
... informatics decision-making. Leveraging deep understanding of ETL methodologies, and AI ... Knowledge of healthcare data standards (HL7, FHIR, ICD-10, LOINC, SNOMED) * Experience working with ...
Remote Oncology Data Engineer - Precision Medicine - Dallas, Tx
Dallas, TX · Remote
$104K - $126K/yr
... informatics decision-making. Leveraging deep understanding of ETL methodologies, and AI ... Knowledge of healthcare data standards (HL7, FHIR, ICD-10, LOINC, SNOMED) * Experience working with ...
Remote Oncology Data Engineer - Precision Medicine - Dallas, Tx
Dallas, TX · Remote
$104K - $126K/yr
... informatics decision-making. Leveraging deep understanding of ETL methodologies, and AI ... Knowledge of healthcare data standards (HL7, FHIR, ICD-10, LOINC, SNOMED) * Experience working with ...
Data Analyst/Data Engineer (Healthcare) (69269)
$125K - $145K/yr
Salary $125,000-$145,000 Data Analyst /Data Engineer (Healthcare) Location: Downtown Dallas, TX (In-Office) Company: Priority Management Group About the Role Priority Management Group is seeking a ...
Data Analyst/Data Engineer (Healthcare) (69269)
$125K - $145K/yr
Salary $125,000-$145,000 Data Analyst /Data Engineer (Healthcare) Location: Downtown Dallas, TX (In-Office) Company: Priority Management Group About the Role Priority Management Group is seeking a ...
Applied AI Health Data System Engineer-Senior Manager
Dallas, TX · On-site
$113K - $136K/yr
Collaborating with health system client teams - including clinical informatics, population health, and IT leaders - to understand their business and clinical problems and select the appropriate ...
Applied AI Health Data System Engineer-Senior Manager
Dallas, TX · On-site
$113K - $136K/yr
Collaborating with health system client teams - including clinical informatics, population health, and IT leaders - to understand their business and clinical problems and select the appropriate ...
Applied AI Health Data System Engineer-Senior Manager
Fort Worth, TX · On-site
$109K - $131K/yr
Collaborating with health system client teams - including clinical informatics, population health, and IT leaders - to understand their business and clinical problems and select the appropriate ...
Applied AI Health Data System Engineer-Senior Manager
Fort Worth, TX · On-site
$109K - $131K/yr
Collaborating with health system client teams - including clinical informatics, population health, and IT leaders - to understand their business and clinical problems and select the appropriate ...
Data Engineer
Dallas, TX · On-site +1
$100K - $120K/yr
Must be knowledgeable of and comply with Wondr Health's Client Privacy Policy, HIPAA regulations and E&O procedures and policies. Qualifications: Education: Bachelor's degree in computer science ...
Data Engineer
Dallas, TX · On-site +1
$100K - $120K/yr
Must be knowledgeable of and comply with Wondr Health's Client Privacy Policy, HIPAA regulations and E&O procedures and policies. Qualifications: Education: Bachelor's degree in computer science ...
Lead Data Science Engineer
Richardson, TX · Hybrid
$121K - $225K/yr
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness ...
Lead Data Science Engineer
Richardson, TX · Hybrid
$121K - $225K/yr
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness ...
Provides expertise and guidance for positions less focused on data management, including the understanding of Baylor Scott & White Health policies, procedures and standards, all areas of data ...
Provides expertise and guidance for positions less focused on data management, including the understanding of Baylor Scott & White Health policies, procedures and standards, all areas of data ...
Provides expertise and guidance for positions less focused on data management, including the understanding of Baylor Scott & White Health policies, procedures and standards, all areas of data ...
Provides expertise and guidance for positions less focused on data management, including the understanding of Baylor Scott & White Health policies, procedures and standards, all areas of data ...
Submission for the position: Supply Chain Strategic Data Analyst - (Job Number: 26007074)
Dallas, TX · On-site
Provides expertise and guidance for positions less focused on data management, including the understanding of Baylor Scott & White Health policies, procedures and standards, all areas of data ...
Submission for the position: Supply Chain Strategic Data Analyst - (Job Number: 26007074)
Dallas, TX · On-site
Provides expertise and guidance for positions less focused on data management, including the understanding of Baylor Scott & White Health policies, procedures and standards, all areas of data ...
Weekend Health Informatics information
See Irving, TX salary details
$40.8K - $51.6K
2% of jobs
$51.6K - $62.5K
10% of jobs
$69.2K is the 25th percentile. Wages below this are outliers.
$62.5K - $73.3K
21% of jobs
$73.3K - $84.1K
16% of jobs
The median wage is $85.1K / yr.
$84.1K - $94.9K
12% of jobs
$94.9K - $105.8K
7% of jobs
$113.6K is the 75th percentile. Wages above this are outliers.
$105.8K - $116.6K
10% of jobs
$116.6K - $127.4K
9% of jobs
$127.4K - $138.2K
4% of jobs
$138.2K - $149.1K
6% of jobs
$149.1K - $159.9K
3% of jobs
$40.8K
$94.5K
$159.9K
How much do weekend health informatics jobs pay per year?
What is a weekend health informatics professional?
What are the key skills and qualifications needed to thrive as a weekend health informatics professional?
What are the typical responsibilities and challenges faced by a weekend health informatics professional?
Full-time
Re-posted 9 days ago
Scottish Rite For Children rating
7.5
Based on 5 frontline employees who took The Breakroom Quiz
299th of 1,055 rated hospitals
Job description
Job Posting Title:
IT Service Delivery & End User Operations Manager
Location:
Dallas - Hospital
Additional Posting Details:
Monday - Friday
8:00am - 5:00pm
After hours and weekends as needed
Job Description:
Position Summary
The Manager, IT Service Delivery & End User Operations provides strategic and operational leadership for enterprise IT support services across the health system. This role is responsible for leading end-user support operations, IT service delivery governance, operational process maturity, and continuous improvement initiatives while ensuring reliable, secure, and high-quality technology services for clinical and business operations.
The position combines leadership oversight for the Help Desk, Desktop Support, endpoint operations, and IT service management (ITSM) processes into a centralized operational leadership role. The Manager partners closely with Infrastructure, Applications, Cybersecurity, Clinical Informatics, and business leaders to ensure technology services align with organizational priorities, patient care delivery, cybersecurity requirements, and operational excellence objectives.
This role also serves as a key driver for modernization initiatives through the adoption of AI-enabled support capabilities, automation technologies, operational analytics, self-service strategies, and workflow optimization to improve efficiency, scalability, and the overall end-user experience.
Key Responsibilities
IT Service Delivery & Operational Leadership
- Lead enterprise IT support operations including Help Desk, desktop support, endpoint services, and operational service coordination across hospital and clinic locations
- Establish accountability for service delivery performance, SLA attainment, escalation management, and customer satisfaction metrics
- Oversee incident, request, problem, and change management processes across IT operational teams
- Coordinate major incident response activities, outage communications, operational recovery efforts, and root cause analysis
- Develop operational dashboards, KPI reporting, trend analysis, and executive-level service reporting
- Ensure operational consistency and standardized support processes across all facilities and departments
Healthcare Technology Support
- Support mission-critical clinical and operational technologies including Epic, clinical workstations, WOWs (Workstations on Wheels), printers, badge authentication systems, mobile devices, and endpoint peripherals
- Partner with clinical leadership and operational departments to ensure technology services support patient care workflows and clinician efficiency
- Coordinate operational support activities for hospitals, clinics, therapy services, and administrative departments
- Ensure support processes minimize disruption to patient care operations and maintain high availability standards
- Support operational readiness initiatives related to healthcare compliance, accreditation, and audit requirements
AI, Automation & Operational Modernization
- Lead implementation and adoption of AI-enabled IT support capabilities including virtual agents, intelligent ticket routing, automated ticket summarization, knowledge recommendations, and predictive operational analytics
- Identify opportunities to automate repetitive operational tasks and improve service efficiency through workflow automation and endpoint management technologies
- Drive self-service initiatives including knowledge management, user enablement resources, automation workflows, and service catalog optimization
- Collaborate with engineering and infrastructure teams to modernize endpoint provisioning, patch management, software deployment, and operational workflows
- Evaluate emerging AI and automation technologies that enhance service quality, operational scalability, and workforce efficiency
- Promote a data-driven and automation-first operational culture across support services
ITSM Governance & Continuous Improvement
- Own and mature ITSM processes and platform utilization including ServiceNow governance and workflow standardization
- Establish operational standards, escalation procedures, documentation requirements, and service governance controls
- Drive continuous service improvement initiatives using operational metrics, trend analysis, and user feedback
- Ensure operational processes align with cybersecurity standards, compliance requirements, and audit readiness objectives
- Improve visibility into service health, recurring issues, operational risks, and performance trends
Leadership & Team Development
- Provide leadership, coaching, mentoring, and performance management for support personnel and team leads
- Foster a culture of accountability, professionalism, collaboration, innovation, and customer service excellence
- Develop career growth pathways and succession planning opportunities within IT operations
- Lead organizational change initiatives and operational communication efforts
- Promote collaboration across Infrastructure, Networking, Security, Applications, and Clinical Informatics teams
Required Qualifications
- Bachelor's degree in Information Technology, Healthcare Informatics, Business Administration, or related field equivalent experience considered
- Minimum of 5 years of progressive IT operations, service delivery, or end-user support leadership experience
- Experience managing enterprise Help Desk/Desktop Support operations in complex environments
- Strong knowledge of IT Service Management (ITSM) principles including Incident, Problem, Change, and Request Management
- Experience with ServiceNow or comparable ITSM platforms
- Strong analytical, organizational, leadership, and communication skills
- Experience leading operational process improvement and service optimization initiatives
Preferred Qualifications
- Experience within healthcare, hospital systems, or regulated environments
- Familiarity with Epic support environments and clinical operational workflows
- Experience with AI-enabled IT operations, automation platforms, and workflow optimization technologies
- Experience with endpoint management platforms such as Microsoft Intune, SCCM, KACE, Absolute, SolarWinds, or ManageEngine
- ITIL certification or equivalent operational governance experience
- Experience supporting hybrid infrastructure and cloud-based operational environments
Key Performance Indicators
- SLA adherence and service responsiveness
- End-user satisfaction and clinician experience metrics
- Reduction in recurring incidents and operational escalations
- Increased automation adoption and operational efficiency
- ITSM process maturity and governance compliance
- Endpoint operational stability and service reliability
- Operational reporting accuracy and leadership visibility
- Reduction in manual operational workload through automation initiatives
#P2
What Scottish Rite For Children employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Scottish Rite for Children
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US
Year founded
1921