Description
Hartville Hardware
Hartville Hardware & Lumber • An HRM Enterprises Company
You Belong Here.
Outdoor Living Sales Team Member
Hartville, OH | Outdoor Living Department
Part-Time HOURLY15-25 hrs/week
Location
Hartville, OH
Employment Type
Part-Time • Hourly
Weekly Hours
15-25 hrs/week avg
Availability
Weeknights until 7pm &
Saturday Required
Department
Outdoor Living
Education
High School
Diploma / GED
About HRM Enterprises
Since 1939, HRM Enterprises, Inc. has grown from a small family-owned business into a diverse group of companies with a shared purpose: to serve others with integrity and excellence.
Our family of businesses includes Hartville Hardware & Lumber, the nation's largest independently owned hardware store; Hartville Kitchen, known for its homestyle meals, bakery, and 500-seat entertainment venue; The Shop at Hartville Kitchen, with 25,000 square feet of retail space, and the Hartville MarketPlace & Flea Market, the largest indoor/outdoor market of its kind in the country. Together, these businesses make our Hartville campus a destination for guests searching for quality, community, and connection.
Beyond the Hartville campus, HRM Enterprises is the parent company to Hartville Hardware in Middlefield, Hartville Contractors Supply, Top Advantage Surfaces, Lehman's, HRM Fulfillment Center, Go & Glow Car Wash, and Coshocton Lumber Company. Across all locations, over 900 team members serve with purpose each day.
At HRM Enterprises, our approach is simple: treat others the way you'd want to be treated. This belief shapes how we serve our guests and how we care for each other. We're committed to being the best place to work by offering Sundays off, family-friendly hours, competitive benefits, and meaningful perks like team events, milestone celebrations, and team member discounts. We also invest in growth through training and professional development opportunities that enable our team to thrive at work and in their community.
If you value hard work, hospitality, and providing for others, we invite you to explore our openings and find your place with us.
Position Overview
As an Outdoor Living Sales Team Member at Hartville Hardware, you will play a key role in helping customers bring their outdoor vision to life. From patio furniture and grills to accessories and seasonal products, you will guide guests through our outdoor living department with product knowledge, genuine enthusiasm, and a commitment to exceptional service.
This is a part-time role averaging 15 to 25 hours per week, with availability required for evenings and weekends. It is a great fit for someone who enjoys connecting with people, loves outdoor living products, and takes pride in creating a great shopping experience.
What You Will Do
Customer Service & Sales
- Greet and assist customers in the outdoor living department with enthusiasm and strong product knowledge
- Provide personalized recommendations for outdoor furniture, grills, patio accessories, and related products
- Effectively communicate product features and benefits to help customers make confident purchase decisions
- Upsell and cross-sell complementary products to enhance the customer's overall experience
- Address customer inquiries, concerns, returns, exchanges, and warranty-related issues professionally and promptly
Product Knowledge
- Develop and maintain a thorough understanding of outdoor living products, including features, benefits, and care requirements
- Stay current on industry trends, new product releases, and advancements in outdoor living technology
- Collaborate with vendors and manufacturers to stay informed about new offerings and product updates
Merchandising & Inventory
- Ensure the outdoor living department is well-organized, clean, and visually appealing at all times
- Work with the merchandising team to create displays that showcase featured products effectively
- Monitor inventory levels and communicate restocking needs to the inventory control team
- Conduct regular checks for damaged or defective merchandise and initiate necessary actions
Team Collaboration
- Work closely with fellow sales associates, customer service representatives, and department management
- Use point-of-sale systems and product information tools accurately and efficiently
What We Are Looking For
- Previous experience in retail sales, preferably in outdoor living, home improvement, or a related category
- Strong product knowledge and genuine enthusiasm for outdoor living products, including grills
- Excellent communication and interpersonal skills - you enjoy working with people
- Able to work in a fast-paced environment and stay focused on sales and service goals
- Basic computer skills for point-of-sale transactions and product information retrieval
- High school diploma or equivalent required
- Availability for evenings and weekends required
Physical Requirements
Lifting
Up to 60 lbs
Continuously
On Your Feet
Full Shift
Ladder Use
Up to 8 Feet
Required
Movement
Bending, Reaching
& Carrying
What We Expect
We seek professionals who thrive in a collaborative environment and share our commitment to going above and beyond for every guest. Our core values guide everything we do:
We Do Whatever It Takes
We Give More Than Is Expected
We Are Long-Term Focused
Why You Will Love It Here
Sundays Off
Competitive Pay
Flexible Schedule
Team Member Discounts
Wellness Programs
Professional Development
Family-Friendly Hours
Team Events & Milestone Celebrations
Compensation Package
- Competitive PayWe offer competitive hourly pay commensurate with your skills, experience, and the current market standards.
- Flexible SchedulePart-time hours averaging 15 to 25 per week, with scheduling flexibility within our business hours.
- Team Member DiscountsExclusive discounts on our products and services, fostering a culture of appreciation for our valued team members.
- Wellness ProgramsParticipation in wellness programs designed to enhance your overall health and well-being.
- Professional DevelopmentOngoing opportunities for professional development and growth within the organization.
If you are a compassionate professional who cares deeply about solving guests' problems and creating exceptional experiences - we invite you to join our team at Hartville Hardware.
Hartville Hardware
Hartville Hardware & Lumber • An HRM Enterprises Company
You Belong Here.
Pre-Employment Screening
All offers of employment are contingent upon the successful completion of a hair follicle drug screening and a criminal background check prior to your first day of employment.
HRM Enterprises, Inc. is an Equal Opportunity Employer.
