Detroit, MI · On-site
$54K - $80K/yr
As a condition of your role supporting the RelativityOne Government product, you are required to ... Provide excellent customer service using the communication methodsdesignatedby Relativity
Detroit, MI · On-site
$54K - $80K/yr
As a condition of your role supporting the RelativityOne Government product, you are required to ... Provide excellent customer service using the communication methodsdesignatedby Relativity
Detroit, MI · On-site
$3.5K/day
... weekends, holidays and overtime. Overtime may be scheduled or of an emergency nature. What you will ... Enters and retrieves information from government databases such as CLEMIS, LEIN and NCIC.
Detroit, MI · On-site
$3.5K/day
... weekends, holidays and overtime. Overtime may be scheduled or of an emergency nature. What you will ... Enters and retrieves information from government databases such as CLEMIS, LEIN and NCIC.
Detroit, MI · On-site
$80 - $100/hr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Detroit, MI · On-site
$80 - $100/hr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Detroit, MI · On-site
$80K/hr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Quick apply
Detroit, MI · On-site
$80K/hr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Detroit, MI · On-site
$72 - $88/hr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Detroit, MI · On-site
$72 - $88/hr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Detroit, MI · On-site
$80K/yr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Detroit, MI · On-site
$80K/yr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Detroit, MI · On-site
$80K/yr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Detroit, MI · On-site
$80K/yr
Cultivate relationships with philanthropic, nonprofit, government, and community partners that ... Ability to work flexible hours, including limited evenings and/or weekends * Ability to work a ...
Dearborn, MI · On-site
$63K/yr
Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and ... government and municipal communications units via two-way radio. * Receives enhanced 9-1-1 ...
Dearborn, MI · On-site
$63K/yr
Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and ... government and municipal communications units via two-way radio. * Receives enhanced 9-1-1 ...
Rochester, MI · On-site
$51.25 - $68.50/hr
Communicate effectively during incidents and contribute to post-incident reviews, including clear ... Experience supporting government cloud environments or government-sector clients. * Experience with ...
Rochester, MI · On-site
$51.25 - $68.50/hr
Communicate effectively during incidents and contribute to post-incident reviews, including clear ... Experience supporting government cloud environments or government-sector clients. * Experience with ...
Birmingham, MI · On-site
$53.25 - $71/hr
Communicate effectively during incidents and contribute to post-incident reviews, including clear ... Experience supporting government cloud environments or government-sector clients. * Experience with ...
Birmingham, MI · On-site
$53.25 - $71/hr
Communicate effectively during incidents and contribute to post-incident reviews, including clear ... Experience supporting government cloud environments or government-sector clients. * Experience with ...
Traverse City, MI · On-site
$20.25 - $27.75/hr
Must be able to use the English language and be able to communicate orally and in writing (basic ... government/foreign governmental agency or organization, or a political asylee in compliance with ...
Quick apply
Traverse City, MI · On-site
$20.25 - $27.75/hr
Must be able to use the English language and be able to communicate orally and in writing (basic ... government/foreign governmental agency or organization, or a political asylee in compliance with ...
Rockford, MI · On-site
$17.25 - $23.75/hr
We support mission-critical commercial and government aerospace programs across North America ... Strong math, problem-solving, and communication skills. * Ability to work independently and ...
Quick apply
Rockford, MI · On-site
$17.25 - $23.75/hr
We support mission-critical commercial and government aerospace programs across North America ... Strong math, problem-solving, and communication skills. * Ability to work independently and ...
Romulus, MI · On-site
Monday - Friday 7:00/7:30AM - 3:00/3:30PM. (8 hours/day, 5 days a week) plus weekend overtime. 2nd ... Maintain warehouse area compliant with government food handling and worker safety standard * Load ...
Quick apply
Romulus, MI · On-site
Monday - Friday 7:00/7:30AM - 3:00/3:30PM. (8 hours/day, 5 days a week) plus weekend overtime. 2nd ... Maintain warehouse area compliant with government food handling and worker safety standard * Load ...
Saline, MI · On-site
Monday - Friday 7:00/7:30AM - 3:00/3:30PM. (8 hours/day, 5 days a week) plus weekend overtime. 2nd ... Maintain warehouse area compliant with government food handling and worker safety standard * Load ...
Quick apply
Saline, MI · On-site
Monday - Friday 7:00/7:30AM - 3:00/3:30PM. (8 hours/day, 5 days a week) plus weekend overtime. 2nd ... Maintain warehouse area compliant with government food handling and worker safety standard * Load ...
Acceptable proficiency in English to perform job duties, communicate with supervisor and other ... Government requirements or exclusions may apply.
Quick apply
Acceptable proficiency in English to perform job duties, communicate with supervisor and other ... Government requirements or exclusions may apply.
Acceptable proficiency in English to perform job duties, communicate with supervisor and other ... Government requirements or exclusions may apply.
Acceptable proficiency in English to perform job duties, communicate with supervisor and other ... Government requirements or exclusions may apply.
Acceptable proficiency in English to perform job duties, communicate with supervisor and other ... Government requirements or exclusions may apply.
Acceptable proficiency in English to perform job duties, communicate with supervisor and other ... Government requirements or exclusions may apply.
C. events and institutional programming, including select evening and weekend responsibilities as ... communicate the mission, curriculum, and experience of the Van Andel Graduate School of Government ...
C. events and institutional programming, including select evening and weekend responsibilities as ... communicate the mission, curriculum, and experience of the Van Andel Graduate School of Government ...
We support mission-critical commercial and government aerospace programs across North America ... Communicate production status, resource needs, and concerns with Production, Engineering, Quality ...
Quick apply
We support mission-critical commercial and government aerospace programs across North America ... Communicate production status, resource needs, and concerns with Production, Engineering, Quality ...
Lansing, MI · On-site
$35K/yr
... state government functions. Individual staffs the Information Desks, answers the telephone ... Excellent verbal communication skills required, including experience in public speaking or making ...
Lansing, MI · On-site
$35K/yr
... state government functions. Individual staffs the Information Desks, answers the telephone ... Excellent verbal communication skills required, including experience in public speaking or making ...
The most popular types of Government Communications jobs in Michigan are:
Cities in Michigan with the most Weekend Government Communications job openings:
$54K - $80K/yr
Other
This job post has expired 1 day ago. Applications are no longer accepted.
Posting Type
Remote/Hybrid
Job Overview
The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction with our customers and require the development of in-depth technical product, SQL, network and server knowledge and exceptional customer service skills.Job Description and Requirements
Your Role in Action: Technical Skills/Responsibilities
Use SQL applications and tools to run basic SQL queries
Respond tocustomerquestions, problems, and work requestson a daily basis
Develop anexpertisein company products and services and the initiative to take an active role in sharing this knowledge with customers
Partner with senior level team members as needed to troubleshoot and resolve customer incidents
Have or develop the experience to capably perform theTechnical Support Specialistposition responsibilities
Policy and Procedure Skills
Followappropriate proceduresfor creating, categorizing, updating, escalating, transitioning, and resolving tickets. Attention to proper detail when coding and documenting tickets is essential foraccuratereporting andmaintaininghistorical ticket data
Monitor assigned open tickets, contact customers, and update tickets ona timelybasis
Provide responsive support tocustomers during normal shift hours, when scheduled for early and late shifts, and asidentifiedfor on-call or as requested by management. Early/Late shifts andon-callcould berequired ofthe qualifiedTechnical Support Specialiststaff
Complete all daily tasks and projects
Track time daily
Expectations of the Role
Provide excellent customer service using the communication methodsdesignatedby Relativity
Flexible to work a4x10-hour shift: Saturday, Sunday, Tuesday, Wednesday (9:00 AM - 8:00 PM CST)with a 1-hour meal break, on-call schedule, or othertime framesspecified by management
Able to work an 8/9-hour Monday-Friday shift from 8am-5pm CST with meal break for the first 3 months of onboarding
Demonstrate initiative to learn new skills, such as SQL applications and tools to run basic SQL queries
Meet identified goalsregardingcustomer service tech support metrics
Commitment to and consistent demonstration of core company values
Your Skills
Customer support experience
Customer-focused and ability to understand expectations
Direct experience supportingcustomers as a primary contact or lead using phone and email
Experience troubleshooting complex issues
SQL and Windows platform experience
Travel 10% of the time
Relativity is committed to competitive, fair, and equitable compensation practices.
This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.
The expected salary range for this role is between following values:
$54,000 and $80,000The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.
Required Skills:
Database Management, Documentations, Information Security, Project Management, Requirements Gathering, Software Development, Structured Query Language (SQL), System Implementations, Technical Support, Vendor Management
