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Weekend French Customer Service Jobs in Springfield, MO

Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional ... Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred ...

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred ...

Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a ... Complete customer paperwork and include thorough notes in our customer tracking system

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Weekend French Customer Service information

See Springfield, MO salary details

$8

$17

$24

How much do weekend french customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for weekend french customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the most common challenges in a weekend French customer service role, and how can I prepare for them?

One of the most common challenges in a Weekend French Customer Service role is managing high call or ticket volumes during peak hours while maintaining excellent service in both French and English. You may also encounter complex customer issues that require quick problem-solving and clear communication across different cultures. To prepare, it's helpful to familiarize yourself with the company's products or services, practice active listening skills, and stay organized to handle multiple tasks efficiently. Building resilience and adaptability will help you thrive in a fast-paced, customer-focused environment.

What skills and qualifications are needed for a weekend French customer service job?

To excel as a Weekend French Customer Service representative, you need fluency in French and English, strong customer service skills, and prior experience in a support or call center environment. Familiarity with CRM systems, ticketing platforms, and communication tools is typically required. Outstanding interpersonal skills, patience, and the ability to resolve issues calmly help you stand out. These competencies are crucial for providing efficient, high-quality support to French-speaking customers during critical weekend hours.

What is a weekend French customer service job?

Weekend French Customer Service jobs involve assisting customers in French during weekends, either via phone, email, chat, or social media. These roles typically require fluency in French and strong communication skills to handle inquiries, resolve issues, and provide product or service information. Many companies hire for these positions to ensure their French-speaking customers receive support outside of standard business hours. Work can be onsite or remote, and industries range from retail and e-commerce to travel and technology.
What are popular job titles related to Weekend French Customer Service jobs in Springfield, MO? For Weekend French Customer Service jobs in Springfield, MO, the most frequently searched job titles are:
What cities near Springfield, MO are hiring for Weekend French Customer Service jobs? Cities near Springfield, MO with the most Weekend French Customer Service job openings:

Lead Customer Service Advisor

Pep Boys

Springfield, MO • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago


Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

286th of 363 rated vehicle maintenance


Job description

Position Summary
The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present.
This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center operations, mentors team members, and ensures standards of safety, compliance, and customer satisfaction are consistently met. The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours.
Duties & Responsibilities
  • Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
  • Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
  • Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
  • Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
  • Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
  • Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
  • Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
  • Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • High school diploma or equivalent required.
  • Three to five (3-5) years of service industry experience.
  • Valid Driver's License.
  • In-depth knowledge of automotive service, maintenance and parts.
  • Strong understanding of service center operations, safety standards and customer service best-practices.
  • Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
  • Strong mentoring, coaching, and training skills.
  • Conflict resolution and problem-solving skills.
  • Ability to handle escalated customer issues with professionalism and confidence.
  • Ability to coach and guide less-experienced team members while maintaining personal workload.
  • Ability to identify process improvements and contribute to service center performance goals.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits
  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members

Pay Range
  • $15.00 to $18.00 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921