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Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision solutions to the criminal justice/corrections market.  For over 27 years, we have been providing our global clients with the industry's most reliable location tracking devices, complemented by flexible software, analytics, and app-driven monitoring solutions along with multi-levels of support services.  We have a proven record of success leveraging new tracking technologies to create valuable solutions for our customers and maximize investment returns for our shareholders.

General Job Description: Electronic Monitoring Technician

A key member of the Indianapolis Team, the Electronic Monitoring Technician, will report to the Executive Director.  This position is responsible for the installation, maintenance, and removal of tracking devices for clients that are court ordered to electronic monitoring (GPS or Home Detention) and/or alcohol monitoring in Marion County, Indiana.  This position is located in our Indianapolis, IN office, and is a hands-on position. 

Duties:

Install and remove electronic monitoring equipment and/or alcohol monitors in accordance with the contractual guidelines with Track Group's client you are assisting.

 Input data into computer software for monitoring purposes and in an excel sheet for inventory purposes.

  Troubleshoot equipment problems and perform routine equipment inspections to identify tampering or device malfunction.

  Effectively communicate with clients to provide support and guidance on the equipment.

  Properly clean equipment.

  Collect fees from clients on home detention and/or alcohol monitoring and for lost or damaged equipment.

  Working in the Logistics Center as needed.

  Triaging returned GPS units and getting them ready to be deployed back into the field.

Supervisory Responsibilities:

  None.

 Pay:

         Starting Pay $17.00 per hour; weekends and overtime as required.

Requirements

   Must be a quick learner, reliable, and self-started.

   Must be able to type at least 45 words per minute.

   Multi-task in a fast paced environment and navigate on computer databases such as Excel and software programs used for monitoring clients.

   Additional skills and abilities include communication skills and interpersonal skills.

   Knowledge of standard policies and procedures.

   Excellent phone and communication skills.

   Must be able and willing to work 2nd shift (2:00pm to 10:00pm).

   All chosen applicants must pass a drug screen and background check required for this position .

   Minimum educational requirements High School Diploma/equivalent.

Benefits

• Generous amounts of time away from work to promote a healthy work-life balance. We offer paid vacation days in addition to observing 12 major holidays per year.
• Access to Medical, Dental and Vision insurances with a company contribution for you and any covered dependents.
• Life Insurance, Short-Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense.
• Ability to contribute to a company sponsored 401(k) retirement plan with a company match on your contributions.
• Opportunities for growth along our clearly defined Career Path, including mentorship and leadership development programs to help you achieve all of your professional goals.

Track Group Inc is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or belief, marital status, pregnancy status, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Location: Position reports to the Indianapolis Office/Marion County Community Correction offices five days/week.

 Physical Demands:

Adjusting or moving objects up to 20 pounds in all directions.

[ ] Never          [X] Occasionally                      [ ] Constantly

Communicating with others to exchange information.

[ ] Never          [ ] Occasionally                        [X] Constantly

Repeating motions that may include the wrists, hands and/or fingers.

[ ] Never          [ ] Occasionally                        [X] Constantly

Operating machinery and/or power tools.

[X] Never         [ ] Occasionally                        [ ] Constantly

Sedentary work that primarily involves sitting.

[ ] Never          [ ] Occasionally                        [X] Constantly

Sedentary work that primarily involves standing.

[ ] Never          [X] Occasionally                      [ ] Constantly

Light work that includes moving objects up to 20 pounds.

[ ] Never          [X] Occasionally                      [ ] Constantly

Medium work that includes moving objects up to 50 pounds.

[ ] Never          [X] Occasionally                      [ ] Constantly

Heavy work that includes moving objects up to 100 pounds or more.

[X] Never         [ ] Occasionally                        [ ] Constantly

This job description is not designed or intended to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee.  Duties, responsibilities and activities may change, or new ones may be assigned at any time by the company.