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Weekend First Data Merchant Services Jobs in Virginia

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Weekend First Data Merchant Services information

What are the key skills and qualifications needed to thrive as a Weekend First Data Merchant Services representative, and why are they important?

To thrive as a Weekend First Data Merchant Services representative, you need strong customer service skills, knowledge of payment processing, and typically a high school diploma or equivalent. Familiarity with payment processing platforms, CRM systems, and basic troubleshooting tools is often required. Excellent communication, problem-solving abilities, and patience help you deliver effective support and resolve merchant issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining the reputation of the payment services provider.

What is the difference between Weekend First Data Merchant Services vs Weekend Credit Card Processor?

AspectWeekend First Data Merchant ServicesWeekend Credit Card Processor
CredentialsTypically requires merchant account setup knowledge, basic sales certificationsRequires understanding of credit card processing, compliance, and security standards
Work EnvironmentCustomer service, sales, and technical support in retail or online settingsTechnical support, sales, and account management in financial services
Industry UsageUsed by merchants to accept card payments, often via First Data systemsUsed by businesses to process credit card transactions through various providers

Weekend First Data Merchant Services focuses on providing merchant account solutions and support for accepting card payments, often through First Data systems. Weekend Credit Card Processor refers to professionals managing credit card transaction processing for businesses. While both roles involve payment processing, the former emphasizes merchant services, and the latter centers on transaction management. Understanding these differences helps businesses choose the right service provider or career path.

What are Weekend First Data Merchant Services jobs?

Weekend First Data Merchant Services jobs typically involve working for First Data, a payment processing and financial technology company, during weekends. Employees in these roles may assist merchants with payment solutions, troubleshoot transaction issues, provide customer support, and ensure secure processing of credit card payments. The work can include both technical and customer service responsibilities, depending on the specific position. Weekend shifts are often needed to ensure merchants receive support outside of standard business hours.

What are the typical responsibilities and challenges faced by someone working weekend shifts at First Data Merchant Services?

Working weekend shifts at First Data Merchant Services often involves providing customer support to merchants, resolving payment processing issues, and monitoring transaction activity for fraud. One common challenge is managing higher call volumes or urgent issues that may arise outside standard business hours, requiring quick problem-solving and clear communication. Additionally, weekend team members may collaborate remotely with colleagues or escalate complex cases to weekday teams, so strong organizational skills and adaptability are essential in this environment.
What cities in Virginia are hiring for Weekend First Data Merchant Services jobs? Cities in Virginia with the most Weekend First Data Merchant Services job openings:
Weekend First Data Merchant Services jobs near you
Business Development Officer

Business Development Officer

First Community Bank

Radford, VA • On-site

$32.55 - $48.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

At First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on "community banking," employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions, and team participation in charitable events. We offer comprehensive benefits including health, vision, and dental insurance, 401(k) plan with employer match, life insurance, and paid vacation days, holidays, and other time off options. With over 60 locations in four states, First Community Bank offers the personal service you would expect from a company that knows your community. We welcome all applicants and look forward to new colleagues joining our community!
The Business Development Officer sources and solicits commercial banking products within the First Community Bank (FCB) Commercial Banking Operation (CBO) while providing superior customer service. For purposes of this job description, commercial banking means non-consumer loans, non-consumer deposits, and Treasury Services.
Duties and Responsibilities:
  1. Manage and solicit credit opportunities and relationships typically $1M and less.
  2. Achieve production goals as determined annually by regional leadership in new commercial loans.
  3. Achieve non-interest income goals as determined by regional leadership by providing qualified referrals to Mortgage, Wealth, Treasury Services, and Merchant Services.
  4. Achieve a minimum relationship and portfolio return on equity as determined by regional leadership.
  5. Execute a call program to acquire, retain, and expand customer relationships.
  6. Maintain pipeline of existing relationships and new prospects.
  7. Properly structure new loan requests ensuring adherence to credit policy and to effectively meet the customer needs and expectations.
  8. Properly exercise credit acumen, work in collaboration with credit staff, and demonstrate appropriate pricing and fee origination discipline.
  9. Serve as a trusted advisor to clients, participate in joint calls with business partners, and identify and successfully capitalize on cross-sell opportunities.
  10. Represent the Company in the community through professional and civic involvement. Participate in organizations and projects to establish referral contacts and centers of influence.
  11. Complete training, as assigned, within the expected timeframes.
  12. All employees are expected to support First Community Bank's mission, vision, and values by exhibiting commitment to the Company Standards of Conduct and executing to the fullest extent possible the duties detailed within this job description.

Requirements
  • Bachelor's degree in Business, Finance, or Accounting and/or the equivalent combination of education and relevant work experience
  • Two years of experience with progressive responsibilities in small business and commercial banking or equivalent business experience
  • Possess an understanding of loan origination, underwriting, documentation, and Treasury Services
  • Possess an understanding of relationship management
  • Be a self-starter with minimal management oversight
  • Effective oral and written communication skills with the ability to make oral and written presentations
  • Effective organizational and time management skills
  • Ability to effectively utilize computer technology with proficiency in all software applications utilized by the FCB CBO
  • Ability to travel as needed, including occasional overnight travel

* The salary range is based on market data associated with the position and where the pay rate falls within the range is commensurate with experience, education, and other qualifications. *
Salary Description
$32.55-$48.83/hour - Grade 11*

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