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Weekend First Data Merchant Services Jobs in Maine

We're embedded throughout the credit card ecosystem as a lender, servicer, and merchant acquirer ... The successful candidate will champion an AI-first and market-first mindset, leveraging machine ...

Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are ...

Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are ...

Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are ...

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... We do this by excelling in four key areas - headquarter selling, retail merchandising, store level ...

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Weekend First Data Merchant Services information

What are the key skills and qualifications needed to thrive as a Weekend First Data Merchant Services representative, and why are they important?

To thrive as a Weekend First Data Merchant Services representative, you need strong customer service skills, knowledge of payment processing, and typically a high school diploma or equivalent. Familiarity with payment processing platforms, CRM systems, and basic troubleshooting tools is often required. Excellent communication, problem-solving abilities, and patience help you deliver effective support and resolve merchant issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining the reputation of the payment services provider.

What is the difference between Weekend First Data Merchant Services vs Weekend Credit Card Processor?

AspectWeekend First Data Merchant ServicesWeekend Credit Card Processor
CredentialsTypically requires merchant account setup knowledge, basic sales certificationsRequires understanding of credit card processing, compliance, and security standards
Work EnvironmentCustomer service, sales, and technical support in retail or online settingsTechnical support, sales, and account management in financial services
Industry UsageUsed by merchants to accept card payments, often via First Data systemsUsed by businesses to process credit card transactions through various providers

Weekend First Data Merchant Services focuses on providing merchant account solutions and support for accepting card payments, often through First Data systems. Weekend Credit Card Processor refers to professionals managing credit card transaction processing for businesses. While both roles involve payment processing, the former emphasizes merchant services, and the latter centers on transaction management. Understanding these differences helps businesses choose the right service provider or career path.

What are Weekend First Data Merchant Services jobs?

Weekend First Data Merchant Services jobs typically involve working for First Data, a payment processing and financial technology company, during weekends. Employees in these roles may assist merchants with payment solutions, troubleshoot transaction issues, provide customer support, and ensure secure processing of credit card payments. The work can include both technical and customer service responsibilities, depending on the specific position. Weekend shifts are often needed to ensure merchants receive support outside of standard business hours.

What are the typical responsibilities and challenges faced by someone working weekend shifts at First Data Merchant Services?

Working weekend shifts at First Data Merchant Services often involves providing customer support to merchants, resolving payment processing issues, and monitoring transaction activity for fraud. One common challenge is managing higher call volumes or urgent issues that may arise outside standard business hours, requiring quick problem-solving and clear communication. Additionally, weekend team members may collaborate remotely with colleagues or escalate complex cases to weekday teams, so strong organizational skills and adaptability are essential in this environment.
What cities in Maine are hiring for Weekend First Data Merchant Services jobs? Cities in Maine with the most Weekend First Data Merchant Services job openings:

Risk Manager (Merchant Services)

Cardworks

Long Island, ME

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


CardWorks rating

9.1

Company rating: 9.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

1st of 21 rated payment service providers


Job description

Join our team and build your career with momentum as we champion your growth, elevate your ideas and engage you in purpose-driven work that makes a real difference every day.


Who we are

Founded in 1997, Merrick Bank is an FDIC-insured financial institution headquartered in South Jordan, Utah, with over $10 billion in assets. A wholly owned subsidiary of CardWorks Financial Group, Merrick Bank serves roughly five million cardmembers and more than 100,000 merchant customers nationwide.


What we do

We provide credit cards, recreational loans, deposit accounts, merchant services and bank sponsorships to consumers and businesses. As a leader in non-prime lending and merchant acquiring, we combine innovative technology with data-driven insights to help underserved consumers build and strengthen credit while delivering integrated, scalable payment solutions for businesses.

Merrick Bank ranks among the top 20 FDIC-insured credit card issuers in the U.S. and among the top 15 merchant acquirers by transaction volume.


Position Summary:

The Risk Manager is responsible for oversight and monitoring of the ISO portfolios. This role is responsible for identifying, analyzing, and mitigating financial, operational, fraud, compliance, and reputational risks associated with merchant processing activity. The Risk Manager works closely with ISOs and Risk Team Management to ensure portfolio performance remains within established risk tolerances and regulatory requirements. Reports directly to the VP of Risk.

Essential Functions:

  • Monitors and manages merchant portfolios from a credit risk, fraud risk, and operational risk perspective.
  • Oversees ISO relationships to ensure their merchant activity aligns with the Bank's underwriting policies, risk processes, and card brand compliance requirements.
  • Conducts ongoing portfolio reviews and trend analysis focused on chargebacks, fraud activity, excessive credits, ACH returns, suspicious transaction patterns, and merchant processing anomalies.
  • Identifies high-risk merchants and emerging portfolio concerns and recommend appropriate mitigation strategies, including reserves, processing limitations, enhanced monitoring, or account termination.
  • Investigates suspicious merchant activity and potential fraud scenarios, including transaction laundering, factoring, card testing, identity theft, and excessive dispute activity.
  • Serves as a primary point of contact for ISOs regarding risk escalations, portfolio concerns, reserve requirements, and merchant remediation efforts.
  • Reviews, monitors, and approves ACH processing files submitted daily including files submitted outside normal business hours.
  • Analyzes financial statements and assesses anticipated risk exposure.
  • Ad hoc projects as deemed necessary by management.

Compliance with Laws & Regulations:

  • Responsible for complying with all of the Bank's internal control policies and procedures.
  • Responsible for understanding and complying with all laws and regulations to which the Bank is subject.
  • Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.

Education and Experience:

  • Bachelors' degree is required, or four (4) years' experience accepted in lieu of education requirement.
  • Three (3) years of risk related experience in the acquiring industry.

Summary of Qualifications:

  • Financial statement analysis proficiency
  • Strong analytical skills and ability to create and implement risk mitigation strategies.
  • Ability to analyze current risk processes and procedures and implement solutions to promote efficiencies.
  • Knowledge of card brand compliance programs and regulations.
  • Ability to prioritize competing priorities appropriately.
  • Knowledge of processing platforms and tools.
  • Strong verbal and written communication skills.
  • Ability to work outside of normal business hours.

Work Environment/Physical Demands: Light

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Security Responsibilities - General:

This classification requires heightened security awareness to safeguard the Bank's data, including customer non-public personal information. This security level means that the job includes exposure to all categories of Bank data, including customer non-public personal information.

The salary range for this position, if located in NY Metro/NY State is $90,000 to $100,000. However, please note that the salary range will vary for other geographic areas.

#INDHP1


Why join us

We believe in putting people first by supporting our customers, employees and our partners while creating opportunities for everyone to reach their potential. From fostering work-life balance to rewarding good work and innovative ideas, we invest in what matters most, our people.

At Merrick Bank, you'll be part of a collaborative, customer-focused team where you can grow your career while making a meaningful impact.


Our Employee Value Proposition

  • Competitive Pay, including a Bonus Target or Variable Pay Incentive Program
  • Benefits Package -Medical, Dental, and Vision (plus much more)
  • 401(k) Plan with Company Match
  • Short- & Long-Term Disability
  • Wellness Programs
  • Group Life and AD&D Insurance
  • Paid Vacation, Sick Days and bank Holidays
  • Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition

We offer a total rewards package comprised of a competitive base rate of pay, variable pay incentive programs based on the role, and a comprehensive benefit suite. Offered rates of pay are determined based on job-related knowledge, relevant experience, skills, certifications, and geographic location.


We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to age, race, color, sex, or gender identity/expression (including pregnancy, childbirth, transgender status, or sexual orientation), religion or creed, ancestry, citizenship, national origin, disability, military or veteran status, marital status, genetic information, or any other characteristic protected by applicable law.

We do not tolerate discrimination, harassment, or retaliation. Employment decisions are based solely on qualifications, merit, and business needs. Everyone is welcome here, and we hire based on your ability to do the job, not any protected characteristics.

If you need help or reasonable accommodation during the application or hiring process, please let your TA Partner know.


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