ZipRecruiter

Log In

1

Weekend Fedex Call Center Jobs in Oregon (NOW HIRING)

Leslie's

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

  • Retirement

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with ... Ability to work flexible schedules, including weekends or evenings if needed We offer our employees ...

Leslie's

Call Center - OHT

Beaverton, OR · On-site

$19 - $21/hr

  • Retirement

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with ... Ability to work flexible schedules, including weekends or evenings if needed We offer our employees ...

Leslie's Poolmart, Inc.

Call Center - OHT

Hillsboro, OR · On-site

$19 - $21/hr

  • Retirement

As a Call Center Representative, you will handle inbound and outbound calls, assist customers with ... Ability to work flexible schedules, including weekends or evenings if needed We offer our employees ...

Travel + Leisure

Agent, In House Marketing Call Center

Portland, OR · On-site

$16 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 6 months call center, reservations, or equivalent customer service experience required ... Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business ...

Travel + Leisure

Agent, In House Marketing Call Center

Seaside, OR · On-site

$15.25 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 6 months call center, reservations, or equivalent customer service experience required ... Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business ...

Travel + Leisure Co.

Agent, In House Marketing Call Center

Seaside, OR · On-site

$15.25 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 6 months call center, reservations, or equivalent customer service experience required ... Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business ...

Travel + Leisure Co.

Agent, In House Marketing Call Center

Seaside, OR · On-site

$15.25 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 6 months call center, reservations, or equivalent customer service experience required ... Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business ...

previous pagenext page

Showing results 21-40

All JobsFedex Call Center JobsWeekend Fedex Call Center JobsWeekend Fedex Call Center Jobs in Oregon

Weekend Fedex Call Center information

What is a Weekend FedEx Call Center job?

Weekend Fedex Call Center jobs involve handling customer inquiries, processing shipment information, and providing support over the phone or through online channels during the weekend. Employees assist customers with tracking packages, resolving delivery issues, and answering questions about Fedex services. These positions require strong communication skills, a customer-focused attitude, and the ability to work flexible weekend hours. Training is provided to ensure staff are familiar with Fedex systems and procedures.

What are the key skills and qualifications needed to thrive as a Weekend FedEx Call Center representative?

To thrive as a Weekend FedEx Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and company-specific shipment tracking tools is typically required. Patience, active listening, and the ability to stay calm under pressure help individuals stand out in this role. These skills ensure efficient issue resolution, positive customer experiences, and effective team collaboration in a high-volume support environment.

What are the main challenges of working in a Weekend FedEx Call Center role, and how can I prepare for them?

One of the main challenges in a Weekend FedEx Call Center position is handling a high volume of customer inquiries and resolving delivery issues efficiently, often during peak periods. You may encounter customers who are frustrated about delayed shipments or lost packages, so strong communication and problem-solving skills are essential. Staying organized and remaining calm under pressure will help you succeed. Additionally, weekend shifts may mean a smaller team, so being adaptable and able to multitask is important. Preparing by familiarizing yourself with FedEx's policies and common customer concerns can make you more effective in the role.

What is the difference between Weekend Fedex Call Center vs Customer Service Representative?

AspectWeekend Fedex Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or call center, customer interaction, varied industries
Industry UsageLogistics, shipping, courier servicesRetail, telecommunications, finance, and more
Common Search/ComparisonYesYes

The Weekend Fedex Call Center primarily handles shipping inquiries and customer support for Fedex during weekends, requiring specific knowledge of logistics. Customer Service Representatives work across various industries, providing general customer support. While both roles involve customer interaction and similar credentials, the Fedex role is specialized in logistics and operates mainly within Fedex's environment, whereas Customer Service Reps serve diverse sectors.

What are Weekend Fedex Call Center hours?

Weekend FedEx Call Center hours typically include evening and weekend shifts, often from early morning to late evening, depending on the location and staffing needs. These hours are designed to provide customer support during peak times and may vary by region and specific job schedules.

What are the most commonly searched types of Fedex Call Center jobs in Oregon?

The most popular types of Fedex Call Center jobs in Oregon are:

Weekend Fedex Call Center jobs near you

Call Center - OHT

Leslie's

Hillsboro, OR • On-site

$19 - $21/hr

Full-time

Retirement

Re-posted 16 days ago

Leslie's rating

5.6

Company rating: 5.6 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

486th of 734 rated retailers

Job description

DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY:
Oregon Hot Tub is Oregon's largest and most established hot tub company-the #1 selling hot tub company in the Portland area since 1979. We became a part of Leslie's family in October 2019. Oregon Hot Tub has worked closely with Watkins Manufacturing, makers of the Hot Spring Spas, to establish itself as one of the premier Hot Spring Spa dealers in the country. Our team of affable and highly informed sales personnel is dedicated to ensuring that you acquire a hot tub or sauna that perfectly aligns with your preferences. Our team of certified technicians, water care specialists, and customer service representatives excel in providing unparalleled post-purchase assistance, setting a benchmark in the industry.
Job Overview:
As a Call Center Representative, you will handle inbound and outbound calls, assist customers with questions or concerns, provide product and service information, and deliver exceptional customer support. The ideal candidate has strong communication skills, a positive attitude, and the ability to resolve issues efficiently while maintaining a high level of customer satisfaction.
Compensation Range: $19.00 - $21.00 /Hourly
Compensation within range to be determined by the applicant's education, experience, knowledge and skills, as well as internal equity and alignment with market data.
Responsibilities:
  • Answer inbound customer calls and respond to inquiries in a timely and professional manner
  • Make outbound calls for follow-ups, appointment confirmations, surveys, or customer support purposes
  • Provide accurate information regarding products, services, company policies, and account details
  • Resolve customer concerns and complaints with professionalism and empathy
  • Document customer interactions, call details, and resolutions accurately in the system
  • Escalate unresolved or complex issues to the appropriate department or supervisor
  • Maintain confidentiality and protect customer information at all times
  • Meet or exceed performance metrics including attendance, call quality, productivity, and customer satisfaction goals
  • Collaborate with team members and management to improve customer experience and service processes

Qualifications:
  • High school diploma or GED required; associate or bachelor's degree preferred
  • Previous customer service or call center experience preferred
  • Strong verbal and written communication skills
  • Excellent problem-solving, multitasking, and organizational abilities
  • Comfortable using computers, data entry systems, and CRM software
  • Ability to remain calm, professional, and patient in fast-paced or high-pressure situations
  • Strong listening skills with attention to detail
  • Reliable attendance and strong work ethic
  • Ability to work flexible schedules, including weekends or evenings if needed

We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
#retailjobs
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Leslie's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply