ZipRecruiter

Log In

1

Weekend Email Customer Support Jobs in Reston, VA

Go Intellects

2Yrs IT Customer Support Onsite

Washington, DC · On-site

$24.25 - $33.50/hr

Role: IT Customer Support Client: DC Government Location: Washington, DC (Onsite) Responsibilities ... Responds to telephone calls, emails, and personnel requests for desktop and mobile device support.

Go Intellects Inc

Be Seen First

6+years IT Customer Support - Onsite

Washington, DC · On-site

$20 - $22/hr

Role : IT Customer Support Client DC Government Location: Washington, DC (Onsite) Responsibilities ... Responds to telephone calls, emails, and personnel requests for desktop and mobile device support.

New

Cloudforce

Email Marketing Manager

National Harbor, MD · On-site

$90K - $115K/yr

We are building it into a sophisticated, persona-specific program that supports a complex B2B ... and customer lifecycle stages. * Design and maintain the email program architecture, including ...

Cloudforce

Email Marketing Manager

National Harbor, MD · On-site

$90K - $115K/yr

We are building it into a sophisticated, persona-specific program that supports a complex B2B ... and customer lifecycle stages. * Design and maintain the email program architecture, including ...

Cloudforce

Email Marketing Manager

National Harbor, MD · On-site

$90K - $115K/yr

We are building it into a sophisticated, persona-specific program that supports a complex B2B ... and customer lifecycle stages. * Design and maintain the email program architecture, including ...

KBR, Inc.

Senior IT Customer Support

Alexandria, VA · On-site

Title: Senior IT Customer Support Belong. Connect. Grow. with KBR! KBR's National Security ... Email Correspondence: Ability to craft highly structured, professional, and clear instructional ...

KBR

Senior IT Customer Support

Alexandria, VA

Title: Senior IT Customer Support Belong. Connect. Grow. with KBR! KBR's National Security ... Email Correspondence: Ability to craft highly structured, professional, and clear instructional ...

Cato Institute

Email Marketing Manager

Washington, DC · On-site

$75K - $85K/yr

Partner with marketing and communications team members to support broader campaigns and programs. * Manage intake of email and CRM-related requests from departments outside marketing, ensuring proper ...

previous page

Showing results 41-60

All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Reston, VA

Weekend Email Customer Support information

See Reston, VA salary details

$11

$24

$59

How much do weekend email customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for weekend email customer support in Reston, VA is $24.11, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $27.50 per hour, depending on experience, location, and employer.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the most commonly searched types of Email Customer Support jobs in Reston, VA?

The most popular types of Email Customer Support jobs in Reston, VA are:

What are popular job titles related to Weekend Email Customer Support jobs in Reston, VA?

For Weekend Email Customer Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Weekend Email Customer Support jobs in Reston, VA look for?

The top searched job categories for Weekend Email Customer Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Weekend Email Customer Support jobs?

Cities near Reston, VA with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you
Infographic showing various Weekend Email Customer Support job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,141 per year, or $24.1 per hour.

Account Coordinator | Construction Sales Support

TSP Contracting

Fairfax, VA • On-site

$38K - $42K/yr

Full-time

Re-posted 10 days ago

Job description


Account Coordinator is the vital front line of a sales team. Their primary objective is to identify, qualify, and acquire new potential customers (leads), funneling viable prospects into the sales pipeline for closing representatives to pursue. [1, 2]
Key Responsibilities
• Prospecting: Source new sales opportunities through outbound cold calling, email campaigns, and social media outreach (e.g., LinkedIn).
• Lead Qualification: Research potential clients and evaluate them based on budget, need, authority, and timeline to determine viability.
• Lead Nurturing: Engage with early-stage prospects to build rapport, answer preliminary questions, and spark interest.
• Appointment Setting: Schedule meetings, product demos, or consultations between qualified leads and Account Executives.
• CRM Management: Document interaction history, update prospect data, and score leads in CRM software
• Experience: 1-2 years in sales, telemarketing, customer service, or business development.
• Communication: Exceptional verbal and written communication skills with persuasive, confident phone etiquette.
• Technical Skills: Proficiency with modern CRM platforms and B2B research tools.
• Resilience: Self-starter mindset motivated by meeting daily/weekly lead goals Performance Metrics & KPIs
Requirements
Qualifications
  • 1-2 years of experience in sales support, customer service, or construction-related roles
  • Strong communication and organizational skills
  • Proficiency with email, CRM systems, and office tools
  • Eagerness to learn and grow in a sales-focused role

Benefits
What We Offer
  • Competitive salary: $38,000-$42,000
  • Performance-based bonus opportunities
  • Benefits
  • Clear career path into Account Management or Sales

Apply