Customer Support Agent
$18 - $20/hr
Customer Support Agent Location: Remote/Holland, MI Position Summary Harvia is seeking a Customer ... Answer and manage inbound customer phone calls, emails, and live chat inquiries in a professional ...
Customer Support Agent
$18 - $20/hr
Customer Support Agent Location: Remote/Holland, MI Position Summary Harvia is seeking a Customer ... Answer and manage inbound customer phone calls, emails, and live chat inquiries in a professional ...
Scoring POS Systems Support Tech
Muskegon, MI · On-site
$45K - $50K/yr
This team combines deep technical expertise with top-tier customer service. Technicians leverage phone and email support alongside modern remote support tools to diagnose and resolve issues across a ...
Scoring POS Systems Support Tech
Muskegon, MI · On-site
$45K - $50K/yr
This team combines deep technical expertise with top-tier customer service. Technicians leverage phone and email support alongside modern remote support tools to diagnose and resolve issues across a ...
Scoring POS Systems Support Tech
Muskegon, MI · On-site
This team combines deep technical expertise with top-tier customer service. Technicians leverage phone and email support alongside modern remote support tools to diagnose and resolve issues across a ...
Scoring POS Systems Support Tech
Muskegon, MI · On-site
This team combines deep technical expertise with top-tier customer service. Technicians leverage phone and email support alongside modern remote support tools to diagnose and resolve issues across a ...
Retail Support Specialist
Fruitport, MI · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
Posted today
Quick apply
Retail Support Specialist
Fruitport, MI · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
Posted today
Retail Support Specialist
Fruitport, MI · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
New
Retail Support Specialist
Fruitport, MI · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
New
Retail Support Specialist
Fruitport, MI · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
New
Retail Support Specialist
Fruitport, MI · On-site
$26/hr
Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... weekends, and holidays, based on business needs. * Comfort working in busy, customer-facing ...
New
Customer Service Associate
Comstock Park, MI · On-site
$16 - $19/hr
... support that defines every customer experience. As we accelerate our growth across the country, w ... Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Customer Service Associate
Comstock Park, MI · On-site
$16 - $19/hr
... support that defines every customer experience. As we accelerate our growth across the country, w ... Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Customer Service Associate
Comstock Park, MI · On-site
$12.25 - $16.75/hr
... support that defines every customer experience. As we accelerate our growth across the country, w ... Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Customer Service Associate
Comstock Park, MI · On-site
$12.25 - $16.75/hr
... support that defines every customer experience. As we accelerate our growth across the country, w ... Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Customer Service Advisor
Jenison, MI · On-site
... support that defines every customer experience. As we accelerate our growth across the country, w ... Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Customer Service Advisor
Jenison, MI · On-site
... support that defines every customer experience. As we accelerate our growth across the country, w ... Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Customer Support Representative I Day Shift: Mon - Fri 8:00am - 5:00pm Onsite: Norton Shores ... Professional communication with customers, both internal and external, via phone and email.
Quick apply
Customer Support Representative I Day Shift: Mon - Fri 8:00am - 5:00pm Onsite: Norton Shores ... Professional communication with customers, both internal and external, via phone and email.
Be Seen First
Office Clerk
Muskegon, MI · On-site
$15 - $18/hr
... customer support to facilitate efficient communication and organization within the team. Responsibilities * Field phone calls and emails from current and new customers * Schedule repair appointments
Quick apply
Be Seen First
Office Clerk
Muskegon, MI · On-site
$15 - $18/hr
... customer support to facilitate efficient communication and organization within the team. Responsibilities * Field phone calls and emails from current and new customers * Schedule repair appointments
Office Clerk
Muskegon, MI · On-site
$14 - $18/hr
... customer support to facilitate efficient communication and organization within the team. Responsibilities * Field phone calls and emails from current and new customers * Schedule repair appointments
Office Clerk
Muskegon, MI · On-site
$14 - $18/hr
... customer support to facilitate efficient communication and organization within the team. Responsibilities * Field phone calls and emails from current and new customers * Schedule repair appointments
Office Clerk
Muskegon, MI · On-site
$14 - $18/hr
... customer support to facilitate efficient communication and organization within the team. Responsibilities * Field phone calls and emails from current and new customers * Schedule repair appointments
Office Clerk
Muskegon, MI · On-site
$14 - $18/hr
... customer support to facilitate efficient communication and organization within the team. Responsibilities * Field phone calls and emails from current and new customers * Schedule repair appointments
Customer Service Representative I - 3rd Shift
Norton Shores, MI · On-site
$18/hr
Customer Support Representative I - 3rd Shift 3rd Shift: Mon to Fri, 12:00am to 8:30am Onsite ... Professional communication with customers, both internal and external, via phone and email.
Quick apply
Customer Service Representative I - 3rd Shift
Norton Shores, MI · On-site
$18/hr
Customer Support Representative I - 3rd Shift 3rd Shift: Mon to Fri, 12:00am to 8:30am Onsite ... Professional communication with customers, both internal and external, via phone and email.
... email, and video Maintain accurate client and enrollment information Follow up with clients to ensure enrollment processes are completed Answer questions and provide ongoing customer support Build ...
... email, and video Maintain accurate client and enrollment information Follow up with clients to ensure enrollment processes are completed Answer questions and provide ongoing customer support Build ...
... email, and video Maintain accurate client and enrollment information Follow up with clients to ensure enrollment processes are completed Answer questions and provide ongoing customer support Build ...
... email, and video Maintain accurate client and enrollment information Follow up with clients to ensure enrollment processes are completed Answer questions and provide ongoing customer support Build ...
Customer Service Specialist
Spring Lake, MI · On-site
$15.50 - $20.50/hr
... support by phone and email. This is a full-time, 100% onsite position at our Spring Lake, Michigan ... Respond to customer inquiries regarding product information, pricing, availability, order status ...
Customer Service Specialist
Spring Lake, MI · On-site
$15.50 - $20.50/hr
... support by phone and email. This is a full-time, 100% onsite position at our Spring Lake, Michigan ... Respond to customer inquiries regarding product information, pricing, availability, order status ...
Customer Service Representative - Fremont, MI
Fremont, MI · On-site
$14.93/hr
... communication channels including phone, email, chat, and text. Key Responsibilities ... Support customers with simple order processing and transactions, ensuring a seamless experience.
New
Customer Service Representative - Fremont, MI
Fremont, MI · On-site
$14.93/hr
... communication channels including phone, email, chat, and text. Key Responsibilities ... Support customers with simple order processing and transactions, ensuring a seamless experience.
New
Be Seen First
Customer Service
Muskegon, MI · On-site
$18/hr
We are looking for a friendly, dependable, and detail-oriented Customer Service & Insurance Support ... You should be comfortable communicating by phone and email, able to manage a few different tasks at ...
Quick apply
Be Seen First
Customer Service
Muskegon, MI · On-site
$18/hr
We are looking for a friendly, dependable, and detail-oriented Customer Service & Insurance Support ... You should be comfortable communicating by phone and email, able to manage a few different tasks at ...
To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers ... If you need assistance to complete your application due to a disability, please email ...
To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers ... If you need assistance to complete your application due to a disability, please email ...
Weekend Email Customer Support information
See Muskegon, MI salary details
$12.43 is the 25th percentile. Wages below this are outliers.
$9.77 - $13.58
36% of jobs
The median wage is $15.73 / hr.
$13.58 - $17.39
25% of jobs
$20.76 is the 75th percentile. Wages above this are outliers.
$17.39 - $21.20
16% of jobs
$21.20 - $25.01
6% of jobs
$25.01 - $28.82
2% of jobs
$28.82 - $32.63
4% of jobs
$32.63 - $36.44
4% of jobs
$36.44 - $40.25
3% of jobs
$40.25 - $44.06
0% of jobs
$44.06 - $47.87
0% of jobs
$47.87 - $51.68
3% of jobs
$9
$20
$51
How much do weekend email customer support jobs pay per hour?
As of Sep 6, 2026, the average hourly pay for weekend email customer support in Muskegon, MI is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $10.87 and $23.89 per hour, depending on experience, location, and employer.
What is a weekend email customer support?
Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.
What are the key skills and qualifications needed to thrive as a weekend email customer support representative?
To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.
What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?
Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.
What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?
| Aspect | Weekend Email Customer Support | Weekend Chat Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Remote or office-based, handling email inquiries | Remote or office-based, managing live chat interactions |
| Industry Usage | Common in e-commerce, tech, and service sectors | Common in e-commerce, tech, and service sectors |
| Search & Comparison Intent | Understanding email support roles on weekends | Understanding live chat support roles on weekends |
Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.
What job categories do people searching Weekend Email Customer Support jobs in Muskegon, MI look for?
The top searched job categories for Weekend Email Customer Support jobs in Muskegon, MI are:
What cities near Muskegon, MI are hiring for Weekend Email Customer Support jobs?
Cities near Muskegon, MI with the most Weekend Email Customer Support job openings:
$18 - $20/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Job description
Customer Support Agent
Location: Remote/Holland, MI
Position Summary
Responsibilities Harvia is seeking a Customer Support Agent to provide professional, knowledgeable, and responsive support to our customers across phone, email, and chat. This role serves as a key point of contact for customer questions, product support, order assistance, and issue resolution.
The ideal candidate is a strong communicator and problem solver who is comfortable managing multiple priorities, learning technical product information, and taking ownership of customer needs from initial contact through resolution. This position works closely with internal teams to ensure customers receive accurate information, timely follow-up, and a consistently positive experience.
About Us
Harvia is the world’s leading provider of sauna and wellness solutions. With roots in Finland and customers in over 90 countries, we combine tradition, innovation, and sustainability to foster well-being for people around the globe. At Harvia, you will join an international group characterized by a strong entrepreneurial spirit, dedicated employees, and a clear ambition to continue leading the way in the sauna and spa industry.
- Answer and manage inbound customer phone calls, emails, and live chat inquiries in a professional and timely manner.
- Meet established performance and productivity metrics, service-level expectations, and quality standards as defined by department leadership, while maintaining a high level of customer satisfaction.
- Make outbound calls to customers for follow-ups, account updates, appointment confirmations, service inquiries, and other business needs.
- Respond to customer questions and concerns while providing accurate and helpful solutions to troubleshoot customer issues and determine the appropriate resolution or next steps.
- Maintain a positive, professional, and empathetic attitude during all customer interactions.
- Document customer interactions, issues, and resolutions accurately in the company’s CRM or customer support system.
- Follow up with customers when additional information or assistance is required.
- Escalate complex or unresolved issues to the appropriate department or supervisor.
- Process customer requests, account updates, orders, returns, or other transactions as required.
- Maintain knowledge of company products, services, policies, and procedures.
- Meet established customer service, quality, productivity, and response-time goals.
- Identify recurring customer issues and communicate trends or feedback to management.
- Complete new hire training program within acceptable timeframe as outlined by department leadership.
- Assist with duties as assigned.
- Minimum 1 year customer service, call center/contact center, or support experience preferred. Any college or university credits can be in lieu of experience.
- Excellent verbal and written communication skills with strong active-listening and problem-solving abilities.
- Comfortable handling multiple communication channels, including phone, email, and chat with the ability to remain calm and professional when dealing with difficult or frustrated customers.
- Strong computer skills and ability to learn new software and systems quickly. Experience with CRM, ticketing, or customer support software a plus.
- Ability to multitask while maintaining accuracy and attention to detail.
- Strong organizational and time-management skills and team oriented.
- Ability to work independently and take ownership of customer issues.
- Bilingual communication skills are a plus.
- High school diploma required.
None
Physical Requirements amp; Responsibilities- Ability to sit and work at a computer workstation for extended periods of time.
- Ability to occasionally stand, walk, bend, reach, and move around the office as needed, may be required to lift and carry light office materials or equipment, generally up to 30 pounds.
- Ability to maintain focus and attention while handling multiple customer interactions and tasks throughout the workday.
- Reasonable accommodation may be provided for qualified individuals with disabilities to enable them to perform the essential functions of the position.
- For non-office employees, must have a quiet working environment with reliable internet access.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Long/short term disability
- Life Insurance
- Paid Holidays