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Weekend Email Customer Support Jobs in Eden Prairie, MN

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18 - $24/hr

Respond to customer inquiries through voice, email, and other communication channels as needed ... Demonstrate flexibility with scheduling, including possible evenings and weekends.Represent Border ...

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18.50 - $25/hr

Respond to customer inquiries through voice, email, and other communication channels as needed ... Demonstrate flexibility with scheduling, including possible evenings and weekends. * Represent ...

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18 - $24/hr

Respond to customer inquiries through voice, email, and other communication channels as needed ... Demonstrate flexibility with scheduling, including possible evenings and weekends. * Represent ...

ULINE

Customer Support Specialist

Woodbury, MN

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Woodbury, MN · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

ULINE

Customer Support Specialist

Saint Paul, MN

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

BDI

Customer Support Specialist

Saint Paul, MN

$29 - $37/hr

Description The Customer Support Specialist is responsible for customer and sales support through ... Answer emails and telephone calls from customers and assist them in their needs, such as ...

ULINE

Customer Support Specialist

Saint Paul, MN · On-site

$30/hr

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

MatrixCare

Customer Support Associate I

Bloomington, MN · On-site

$17.50 - $24/hr

Essential Duties and Responsibilities: • Provide effective phone and email software support to customers reporting problems or requiring on-the-spot coaching with the MatrixCare products • ...

Resmed

Customer Support Associate I

Bloomington, MN · On-site

$17.50 - $24/hr

Provide effective phone and email software support to customers reporting problems or requiring on-the-spot coaching with the MatrixCare products Utilize the Salesforce Service Console to log ...

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All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Eden Prairie, MN

Weekend Email Customer Support information

See Eden Prairie, MN salary details

$11

$23

$58

How much do weekend email customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for weekend email customer support in Eden Prairie, MN is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $26.97 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are popular job titles related to Weekend Email Customer Support jobs in Eden Prairie, MN?

For Weekend Email Customer Support jobs in Eden Prairie, MN, the most frequently searched job titles are:

What job categories do people searching Weekend Email Customer Support jobs in Eden Prairie, MN look for?

The top searched job categories for Weekend Email Customer Support jobs in Eden Prairie, MN are:

What cities near Eden Prairie, MN are hiring for Weekend Email Customer Support jobs?

Cities near Eden Prairie, MN with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you

Customer Support Specialist

Border Bank

Coon Rapids, MN • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Border Bank is seeking a friendly, detail-oriented Customer Support Specialist to join our team. This position has the flexibility to office at any of our current Border Bank locations in Fargo, North Dakota, or Badger, Baudette, Clearbrook, Coon Rapids, Greenbush, International Falls, Middle River, Roseau, or Thief River Falls, Minnesota.The Customer Support Specialist will serve customers through multiple communication channels, including phone and email, while helping resolve questions, complete requests, and support a positive customer experience.Customer Support Specialist Key ResponsibilitiesProvide exceptional service to internal and external customers in an accurate, courteous, and customer-focused manner.Respond to customer inquiries through voice, email, and other communication channels as needed.Listen actively, ask thoughtful questions, and communicate clearly and professionally.Maintain knowledge of Border Bank products, services, procedures, and general information to assist customers effectively.Work to resolve customer requests or concerns at the first point of contact whenever possible.Take ownership of customer interactions and follow through to a positive resolution.Use sound judgment, problem-solving skills, and available resources to address customer needs.Protect the security and confidentiality of bank, customer, and employee information by following established verification standards.Navigate multiple systems, screens, and tools while assisting customers.Demonstrate flexibility with scheduling, including possible evenings and weekends.Represent Border Bank positively in customer, employee, and community interactions.Support other bank activities as needed as part of the broader team.Customer Support Specialist QualificationsHigh school diploma or equivalent required.Previous customer service and/or banking experience preferred.Strong written and verbal communication skills.Ability to remain composed and adaptable in a fast-paced, customer-focused environment.Excellent attention to detail and accuracy.Strong problem-solving and time management skills.Ability to maintain confidentiality and demonstrate professionalism.Comfortable using multiple computer systems and tools.ScheduleShifts are scheduled Monday through Friday between 8:00am and 6:00pm, with rotating Saturday shifts from 8:00am to noon. Saturday shifts are paid at double time!Border Bank Employee BenefitsBorder Bank offers a comprehensive benefits package designed to support your health, financial well-being, and work life balance: Paid Time Off & Paid HolidaysHealth, Dental & Vision InsuranceFlexible Spending Account (FSA)Health Savings Account (HSA)401(k) with Employer MatchBank‑Paid Life Insurance & Long‑Term DisabilitySupplemental insurance options (Accidental Injury, Heart & Stroke, Cancer, Intensive Care, Hospital Indemnity, Critical Illness, Life, and Short Term Disability Insurance)Employee Assistance Programs (EAP)Wellness DollarsEducation AssistanceThis role is ideal for someone who enjoys helping others, communicates clearly, and takes pride in providing accurate, courteous, and timely service to both internal and external customers. Take the next step in your career with Border Bank - apply today.
Job Posted by ApplicantPro