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Weekend Email Customer Support Jobs in Derby, CT

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Weekend Email Customer Support information

See Derby, CT salary details

$10

$23

$57

How much do weekend email customer support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend email customer support in Derby, CT is $23.24, according to ZipRecruiter salary data. Most workers in this role earn between $12.07 and $26.54 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What cities near Derby, CT are hiring for Weekend Email Customer Support jobs?

Cities near Derby, CT with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you
Infographic showing various Weekend Email Customer Support job openings in Derby, CT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,343 per year, or $23.2 per hour.

Merchandiser - Hiring Now

Anderson Merchandisers, L.L.C.

Riverhead, NY • On-site

$20.05 - $23.09/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Anderson Merchandisers rating

5.6

Company rating: 5.6 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

45th of 52 rated marketing agency

Job description

WE ARE LOOKING FOR GREAT PEOPLE TO JOIN OUR TEAM- just like you! 

Our associates have a lot in common.  They have great interpersonal skills, enjoy working independently, are self-motivated, and have a relentless drive. Did we mention that while they are working hard, they also like to have fun?

We offer flexible hours, competitive pay, and great benefits for both full and part-time associates.

If this sounds like a good fit for you, come join our team!

The Sales Merchandiser position is responsible for the execution of Anderson Merchandisers standards to drive sales and meet retailer and client expectations This position is under the supervision of the Market Sales Manager but daily communication and follow-up with the Territory Sales Lead is expected.

What would you do in this role?

DUTIES and RESPONSIBILITIES, include but are not limited to the following:

  • Build rapport through daily communication with store associates and management
  • Educate customers and store personnel on the features and benefits of our client’s brands and product lines
  • Execute all required tasks, projects, resets, displays with accuracy, by following all provided instructions
  • Maintain accuracy and high quality of work to meet or exceed client expectations
  • Merchandising and execution of all assigned projects with required quality and accuracy to maintain account aesthetics and consistently deliver above average project execution compliance
  • Have detailed knowledge of all company policies
  • Communicate to the Territory Sales Lead on a daily basis as to all activities accomplished as well as any sales opportunities and make Territory Sales Lead and Market Sales Manager aware of success or potential barriers reporting specific requests, needs, and sales opportunities
  • Knowledgeable, detailed understanding and consistent use of all available functions of handheld device
  • Maintain company, client and retailer confidentiality

REQUIREMENTS AND QUALIFICATIONS, including but not limited to the following: 

  • Must be able to lift objects and product up to a maximum of 50 lbs with frequent lifting and/or carrying of objects/products up to 35 lbs., in addition the ability to lift heavy objects up to 100 lbs with assistance from another associate
  • Work could be performed while sitting, standing or walking
  • Work performed will entail fine manipulation of hands and/or fingers, bending, twisting, squatting, and climbing, as well as upper and lower body mobility
  • Must be able to work a flexible schedule, including nights, overnights and weekends
  • High School diploma or equivalency certification required
  • Valid driver's license is required as travel to additional locations may be necessary
  • Automobile liability insurance is required to be maintained
  • Must have access to a computer, internet access, printing capabilities, and e-mail
  • Customer service or sales experience preferred

Rate of Pay:

$22.00

Pay Range:

$20.05 - $23.09


To determine Rate of Pay and Pay Range, we carefully consider numerous factors including, but not limited to, geographic location and an evaluation of a candidate's skills, experience, and market demands.

Application Period:

Applications are accepted until the opening is filled.

As an Anderson Merchandisers Associate, you may be eligible for these benefits*.

•    Flexible work schedules
•    401(k) retirement plan
•    Health Insurance – including Dental and Vision 

•    Telehealth

•    Health Savings Account
•    Accident Insurance
•    Critical Illness Insurance
•    Life Insurance

•    Long Term Care
•    Short Term Disability
•    Long Term Disability
•    Associate Assistance Fund

•    Anderson Cares Natural Disaster Fund
•    Associate Savings Plan

•    Anderson Cares Fund
•    Paid Time Off

•    Discounts - Cell Phone, Vehicle, Pet Insurance
•    Training & Career Development

*All benefits subject to eligibility per company policy.

IND-123

What Anderson Merchandisers employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Anderson Merchandisers

Sourced by ZipRecruiter

Anderson Merchandisers, headquartered in Plano, TX, operates in the realm of retail merchandising and supply chain management. This company, launched in 1917, originally specialized in music product distribution, but has expanded its services to include various retail divisions. Offering a range of services such as shelf-level service, on-hand management, and specialized reset services, Anderson Merchandisers heavily contributes to the retail merchandising and supply chain sectors in the US.

Industry

Marketing

Company size

1,001 - 5,000 Employees

Headquarters location

Plano, TX, US

Year founded

1917

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