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Weekend Email Customer Support Jobs in Decatur, GA

Adams Keegan

Customer Support Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

Customer Support Representative We are looking for a proactive and personable Customer Support ... This role is focused on delivering excellent customer service across phone, email, and chat ...

Adams Keegan

Customer Support Representative

Kennesaw, GA

$14.75 - $20/hr

This role is focused on delivering excellent customer service across phone, email, and chat ... Experience with phone-based support and customer communication tools is advantageous * Formal ...

UP Entertainment

Customer Support Representative

Atlanta, GA · Remote

$16.50 - $22.25/hr

Customer Service Representative Reports to: Customer Service Manager Location: Atlanta - Hybrid ... email, ZenDesk Live Chat, and ZenDesk Talk (phone support), ensuring timely and accurate ...

Planet DDS

Customer Support Technician II

Atlanta, GA · Hybrid

$18 - $24.25/hr

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues. * Troubleshoot and resolve technical issues related to the ...

Planet DDS

Customer Support Technician II

Atlanta, GA · On-site

$24 - $27/hr

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues. * Troubleshoot and resolve technical issues related to the ...

Planet DDS

Customer Support Technician II

Atlanta, GA · On-site

$24 - $27/hr

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues. * Troubleshoot and resolve technical issues related to the ...

Planet DDS

Customer Support Technician II

Atlanta, GA · Hybrid

$24 - $27/hr

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues. * Troubleshoot and resolve technical issues related to the ...

Planet DDS

Customer Support Technician II

Atlanta, GA · Hybrid

$18 - $24.25/hr

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues. * Troubleshoot and resolve technical issues related to the ...

Planet DDS

Customer Support Technician II

Atlanta, GA · Hybrid

$24 - $27/hr

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues. * Troubleshoot and resolve technical issues related to the ...

MagVenture

Be Seen First

Medical Device Customer Support Technician

Alpharetta, GA · On-site

$55K - $64K/yr

... support inquiries ... In this role, you will handle incoming customer calls and emails, perform initial technical ...

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Showing results 21-40

All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Decatur, GA

Weekend Email Customer Support information

See Decatur, GA salary details

$10

$22

$55

How much do weekend email customer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for weekend email customer support in Decatur, GA is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $25.82 per hour, depending on experience, location, and employer.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.
What are popular job titles related to Weekend Email Customer Support jobs in Decatur, GA? For Weekend Email Customer Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Weekend Email Customer Support jobs in Decatur, GA look for? The top searched job categories for Weekend Email Customer Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Weekend Email Customer Support jobs? Cities near Decatur, GA with the most Weekend Email Customer Support job openings:
Weekend Email Customer Support jobs near you

Customer Support Associate

UA Brands

Lithia Springs, GA • On-site

$16.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

The role of the Customer Support Team Member has the responsibility to increase the overall facility efficiency by giving administrative support to the outbound fulfillment teams. The high-level responsibilities include the following: B2B order correspondence, correspondence with the customers, correspondence with the business partner, Work Front ticket entry, correspondence with retail stores, inventory management, incomplete order processing, and creation of departmental documentation.
This is more than a job...it's your chance to grow. UA Brands operates six divisions that design, manufacture, warehouse, and sell uniforms to hard-working employees at clinics, hospitals, restaurants, schools, hotels, cruise lines, and other workplaces around the world. We believe in helping our deserving employees reach their full potential. You'll work directly with managers who will take a real interest in your future. You'll meet many fellow UA Brands employees who have grown along with us and were promoted to higher-level responsibilities and supervisory positions. If you're hard-working and do a great job, you can be one of them!
*** Pay $16.50 hourly***

  • Must be able to work Saturdays and Sundays, as needed.
You're still reading this, so it seems like you are pretty interested. How does a workday like this sound to you?
Essential Duties and Responsibilities:
  • Researches and solves incomplete orders for same-day shipment.
  • Match order forms with invoices, and record the necessary information.
  • Executes inventory transfers.
  • Complete Workfront ticket entry and monitor Workfront dashboards.
  • Communicate with customers, both internal and external customers, via phone and email communications.
  • Research customer service issues throughout processing stages while interacting with internal customers, shipping carriers, and corporate partners.
  • Process order modifications and adjust required shipment level requests as communicated.
  • Research and resolve inventory discrepancies causing rejected invoices from processing through the Warehouse Management Software. This activity may include, but is not limited to, cycle counting inventory and collecting country of origin data on inventory.
  • Create Commercial Invoices and Country of Origin Documents, as required, for all International Shipments.
  • Manage and research the International On Hold report daily to ensure proper service level shipments.
  • Research and resolve invoices within multiple stages of processing within the Warehouse Management Software.
Required Skills:
  • Strong Communication Skills, verbal and written.
  • Strong problem-solving capabilities.
  • Strong mathematical abilities.
  • Must be a detailed planner, have strong analytical skills, and have problem-solving abilities.
  • Microsoft Software Suite.
  • Strong reporting abilities geared to various levels of leadership.
  • Ability to handle difficult customer situations professionally; strong customer service skills.
  • Ability to deal with problems involving several concrete variables in standardized situations.
Required Experience:
  • Must be 18 or older
  • High School diploma or equivalent.
  • 1-2 years of Call Center experience.
  • 1-2 years of experience working in an ECommerce distribution facility.
  • 1-2 years of experience in decision-making and analytical capabilities.
PLENTY OF BENEFITS TOO
UA BRANDS offers a full range of benefits, allowing you the opportunity to customize a benefits package that addresses both your health and financial needs.
  • Flexible scheduling
  • Medical, Dental, Vision, and Pharmacy Coverage
  • Life/AD&D Insurance
  • Employee Assistance Program - support for everyday challenges
  • Extensive 401(k) plan with company matching - Save for your future
  • Short & Long Term Disability - Company Paid
  • Accident, Hospital Care, and Critical Illness Insurance - Protect your Income
  • Holiday Pay
  • Paid Time Off - Life Balance
  • Volunteer Time Off - Make an Impact
  • Employee Discount Program
  • Referral Program - Get paid to work with Friends
  • Free work "uniform" tops provided
  • Regular Social Activities and Events - Mandatory Fun
  • See more of the benefits we offer

UA is an Equal Opportunity Employer
As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we seek individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
We are a Drug-Free Workplace.
Our distribution center is located at 777 Douglas Hill Road, Suite 100, Lithia Springs, GA 30122; we are NOT on the Marta line.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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