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Weekend Email Customer Support Jobs in Dallas, TX

Pye Barker Fire and Safety LLC

Customer Support

Grapevine, TX · On-site

$15.75 - $20/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

Fanatics Collectibles

Customer Support Associate

Allen, TX

$16.25 - $22.25/hr

Model exemplary service through web message, voice, and email channels * Delight Collectors: apply ... Willingness and ability to work flexible hours, including evenings and weekends, with schedules ...

Fanatics Collectibles

Customer Support Associate

Allen, TX · On-site

$16.25 - $22.25/hr

Model exemplary service through web message, voice, and email channels * Delight Collectors: apply ... Willingness and ability to work flexible hours, including evenings and weekends, with schedules ...

Alphabe Insight Inc

Customer Support Specialist

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Resolve customer complaints via phone, email, or chat in a professional manner. * Maintain an in ... Proven experience in a customer support role or similar position. * Exceptional communication ...

Royal Key Supply

Be Seen First

Customer Support Specialist

Grand Prairie, TX · On-site

$19 - $21/hr

This position will provide support primarily through inbound phone calls and email communication, assisting customers with order inquiries, products, shipping, returns, account questions, and general ...

Remote Talent Cloud

Customer Support Specialist

Dallas, TX · On-site +1

$20/hr

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$17.50 - $23.75/hr

... issues via phone, email or fax and providing inside sales support. The position requires ... Occasional evening or weekend work may be required to fulfill assigned duties Benefits offered on ...

Via

Customer Support Agent

Fort Worth, TX

$19/hr

... weekend day) ** What You'll Do: * Proactively adjust daily operating plans based on real-time ... This may include other live operations, phone and email. * Effectively prioritize live operational ...

Via

Customer Support Agent

Fort Worth, TX · On-site

$19/hr

... weekend day) ** What You'll Do: * Proactively adjust daily operating plans based on real-time ... This may include other live operations, phone and email. * Effectively prioritize live operational ...

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

... issues via phone, email or fax and providing inside sales support. The position requires ... Occasional evening or weekend work may be required to fulfill assigned duties This Position ...

Nova Pacific

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Respond to customer inquiries via phone and email in a timely and professional manner. * Assist clients with order processing, account updates, and general support. * Coordinate with internal ...

Boxes 4 U

Customer Support Specialist

Plano, TX

$17.25 - $23.25/hr

Create invoices for new orders as they arrive via email, phone and website * Serve as backup to the retail store by assisting customers and pulling orders * Welcome, assist, give advice and guidance ...

American Gypsum

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

... issues via phone, email or fax and providing inside sales support. The position requires ... Occasional evening or weekend work may be required to fulfill assigned duties This Position ...

Eagle Materials, Inc.

Customer Support Associate

Dallas, TX · On-site

$16.25 - $22.50/hr

... issues via phone, email or fax and providing inside sales support. The position requires ... Occasional evening or weekend work may be required to fulfill assigned duties This Position ...

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All JobsEmail Customer Support JobsWeekend Email Customer Support JobsWeekend Email Customer Support Jobs in Dallas, TX

Weekend Email Customer Support information

See Dallas, TX salary details

$10

$22

$56

How much do weekend email customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for weekend email customer support in Dallas, TX is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $26.15 per hour, depending on experience, location, and employer.

What is a weekend email customer support?

Weekend Email Customer Support roles involve assisting customers with their inquiries, issues, or complaints via email, specifically during the weekend. These roles are crucial for companies that offer support outside regular business hours to ensure continuous customer satisfaction. Responsibilities typically include responding to customer emails promptly, resolving product or service issues, and sometimes escalating more complex cases to other team members. Excellent written communication skills and the ability to work independently are essential for this job.

What are the key skills and qualifications needed to thrive as a weekend email customer support representative?

To excel as a Weekend Email Customer Support representative, strong written communication skills, attention to detail, and experience with customer service practices are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and ticketing systems is typically required. Patience, problem-solving abilities, and a customer-centric attitude help individuals stand out in this role. These skills ensure timely, accurate, and empathetic support, which is crucial for maintaining customer satisfaction and company reputation during off-peak hours.

What are the main challenges of working as a weekend email customer support representative, and how can I prepare for them?

Working as a Weekend Email Customer Support representative often involves managing a higher volume of customer inquiries due to reduced staffing, and sometimes handling more urgent or unresolved issues that have accumulated over the week. You may also need to make decisions independently, as supervisory support can be limited during weekends. To prepare, it's helpful to familiarize yourself thoroughly with company policies, develop strong written communication skills, and practice effective time management to prioritize and resolve tickets efficiently.

What is the difference between Weekend Email Customer Support vs Weekend Chat Customer Support?

AspectWeekend Email Customer SupportWeekend Chat Customer Support
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote or office-based, handling email inquiriesRemote or office-based, managing live chat interactions
Industry UsageCommon in e-commerce, tech, and service sectorsCommon in e-commerce, tech, and service sectors
Search & Comparison IntentUnderstanding email support roles on weekendsUnderstanding live chat support roles on weekends

Weekend Email Customer Support involves assisting customers via email, providing detailed responses and troubleshooting. Weekend Chat Customer Support involves real-time assistance through live chat, requiring quick responses. Both roles require similar skills and credentials but differ mainly in communication method and immediacy of support.

What are the most commonly searched types of Email Customer Support jobs in Dallas, TX?

The most popular types of Email Customer Support jobs in Dallas, TX are:

What are popular job titles related to Weekend Email Customer Support jobs in Dallas, TX?

For Weekend Email Customer Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Weekend Email Customer Support jobs in Dallas, TX look for?

The top searched job categories for Weekend Email Customer Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Weekend Email Customer Support jobs?

Cities near Dallas, TX with the most Weekend Email Customer Support job openings:

Weekend Email Customer Support jobs near you

Customer Support

Grapevine, TX

Pye Barker Fire and Safety LLC
See more jobs at Pye Barker Fire and Safety LLCexternal

$15.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. The position is directly responsible for creating an effortless customer experience for external and internal customers by phone or email. The position is also directly responsible for product inquiries, appointment scheduling, and verification, providing support to our branches and field partners, and customers, as well as customer conflict resolution and escalation. The position takes ownership of customer issues and provides complete end-to-end issue resolution by utilizing the resources available.

Essential Duties & Responsibilities:

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.

  • Collects and enters orders for new or additional products or services.

  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.

  • Ensures that appropriate actions are taken to resolve customers problems and concerns.

  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

  • Perform other duties assigned by management.


Education/Qualification:

  • High school diploma or equivalent.

  • Customer service experience required.

  • Excellent communication skills including active listening.

  • Service-oriented and able to resolve customer grievances.

  • Proficient computer skills with the ability to learn new software.


Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

  • Performs other duties as assigned.


Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks:

  • Excellent pay

  • Medical, dental, vision

  • Company paid life insurance

  • Company paid short-term disability

  • 401K with employer match

  • Paid vacation and company holidays

  • Training and Career Development

  • Company vehicle (if job applicable)

  • Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

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