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Weekend Elite 365 Jobs (NOW HIRING)

Hertz

Private Aviation Specialist

Cleveland, OH · On-site

$22/hr

The primary mission of the Private Aviation Specialist is to provide elite sales and service to ... Working knowledge of MS Office 365, Excel, Word, Access * 1 Year of Customer Service experience ...

Flexjet

Owner Experience Coordinator

Cleveland, OH · On-site

$17.50 - $22.75/hr

... elite Owner Services team as an Owner Experience Coordinator. This role is at the heart of our ... weekends, and holidays as needed Flexibility required to support a 24/7/365 operation

Flexjet

Owner Experience Coordinator

Cleveland, OH · On-site

$17.50 - $22.75/hr

... elite Owner Services team as an Owner Experience Coordinator. This role is at the heart of our ... weekends, and holidays as needed Flexibility required to support a 24/7/365 operation

Herzog

Support Center Representative

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Scheduled days will vary and will include weekends. Duties and Responsibilities: *This is a non ... Experience with Microsoft Windows, Server, and Office 365. * Good understanding of computer systems ...

Herzog

Support Center Representative

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Scheduled days will vary and will include weekends. Duties and Responsibilities: *This is a non ... Experience with Microsoft Windows, Server, and Office 365. * Good understanding of computer systems ...

Herzog

Support Center Representative

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Scheduled days will vary and will include weekends. Duties and Responsibilities: *This is a non ... Experience with Microsoft Windows, Server, and Office 365. * Good understanding of computer systems ...

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Specialist, Computer Support

Davis Polk and Wardwell LLP

New York, NY • On-site

$70K - $95K/yr

Full-time

Re-posted 3 days ago

Job description

Davis Polk & Wardwell LLP (including its associated entities) is an elite global law firm with world-class practices across the board. Clients know they can rely on Davis Polk for their most challenging legal and business matters. From offices in the world's key financial centers and political capitals, our more than 1,000 lawyers collaborate seamlessly to deliver exceptional service, sophisticated advice and creative, practical solutions. Visit davispolk.com.
Position Summary
The Specialist, Computer Support provides technological support to all users in the firm.
Essential Duties and Responsibilities
Typical responsibilities include, but are not limited to, the following:
  • Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or walk-in, in a timely and efficient manner.
  • Maintain effective communication.
  • Interface and maintain effective communication with other Support, Training, and Information Systems staff.
  • Champion users' problems to appropriate individual(s) based on established guidelines and procedures.
  • Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to users.
  • Attend Computer Support Weekly Education and Technical Sessions to stay apprised of all technical changes.
  • Attend ongoing training programs to keep technical skills sharp.
  • Take ownership and follow up on tickets escalated to other groups to ensure resolution and user satisfaction.
  • Participate in software and hardware rollouts/upgrades including planning, testing, scheduling, pilot testing.
  • Demonstrate willingness to cover extended hours and overtime on holidays, weekends or after regular business hours when coverage is needed.

Qualifications/Position Requirements
  • Strong technical skills in Microsoft Office 365 Windows 10, Adobe Acrobat, Mobile Iron, iOS devices, ChangePro, Citrix. Duo Mobile, iManage Lenovo laptops, HP desktops and printers.
  • Remote office location support experience a plus.
  • Receptive and willing to cover extended hours and overtime on holidays, weekends or after regular business hours when coverage is needed.
  • Strong analytic skills, outstanding customer service skills and be detail-oriented.
  • A disciplined self -starter who is resourceful, reliable and trustworthy is needed.
  • Ability to manage a varied workload and meet deadlines.
  • Must be able to work collaboratively with lawyers and staff, demonstrating strong teamwork and a positive attitude. Strong team player a must.
  • Excellent written and verbal communication skills.

Education and/or Experience
  • Bachelor's degree preferred.
  • 2-3 years Support experience in a large law firm or professional services environment.

Compensation
The expected base salary for this position ranges from $70,000 - $95,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. Davis Polk offers a competitive salary and comprehensive benefits package.

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