... support for hardware, software, and audio/visual related issues. * Respond to helpdesk tickets in a timely and professional manner. * Install, configure, and maintain desktops, laptops, mobile ...
... support for hardware, software, and audio/visual related issues. * Respond to helpdesk tickets in a timely and professional manner. * Install, configure, and maintain desktops, laptops, mobile ...
IT Technician (LV 1)
Casper, WY · On-site
Help Desk Support: Answer incoming support requests via phone, chat, or ticketing system; log ... Perform frontline troubleshooting for standard hardware (desktops, laptops, mobile devices ...
Quick apply
IT Technician (LV 1)
Casper, WY · On-site
Help Desk Support: Answer incoming support requests via phone, chat, or ticketing system; log ... Perform frontline troubleshooting for standard hardware (desktops, laptops, mobile devices ...
Police Technology Support Specialist
Casper, WY · On-site
$56K - $76K/yr
Receives general supervision from the Support Services Captain or higher-level management staff. Typical Class Essential Duties 1. Provides advanced technical support to end-users by responding to ...
Police Technology Support Specialist
Casper, WY · On-site
$56K - $76K/yr
Receives general supervision from the Support Services Captain or higher-level management staff. Typical Class Essential Duties 1. Provides advanced technical support to end-users by responding to ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Weekend Desktop Support information
See Wyoming salary details
$9.70 - $12.81
4% of jobs
$12.81 - $15.92
1% of jobs
$15.92 - $19.03
12% of jobs
$20.09 is the 25th percentile. Wages below this are outliers.
$19.03 - $22.14
23% of jobs
The median wage is $23.61 / hr.
$22.14 - $25.25
20% of jobs
$25.25 - $28.36
14% of jobs
$28.55 is the 75th percentile. Wages above this are outliers.
$28.36 - $31.47
9% of jobs
$31.47 - $34.58
5% of jobs
$34.58 - $37.68
5% of jobs
$37.68 - $40.79
4% of jobs
$40.79 - $43.90
2% of jobs
$9
$25
$43
How much do weekend desktop support jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for weekend desktop support in Wyoming is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.57 per hour, depending on experience, location, and employer.
What is the difference between Weekend Desktop Support vs Help Desk Technician?
| Aspect | Weekend Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, Microsoft Certified |
| Work Environment | On-site or remote support during weekends | Help desk support during weekdays or shifts |
| Employer & Industry | IT support companies, corporate IT departments | IT service providers, corporate IT teams |
| Search & Comparison Intent | Weekend support roles, after-hours IT support | Help desk roles, general IT support |
Weekend Desktop Support focuses on providing technical assistance during weekends, often requiring specific certifications and flexible hours. Help Desk Technicians typically work during regular hours but share similar skills and certifications. The main difference lies in the work schedule and context of support, with Weekend Desktop Support emphasizing weekend availability for troubleshooting and maintenance.
What are some common challenges faced by weekend desktop support professionals, and how can they be addressed?
Weekend Desktop Support professionals often encounter unique challenges such as handling urgent technical issues with limited in-person resources and managing higher volumes of remote requests. Since fewer staff may be present on weekends, you'll need to be resourceful and adept at troubleshooting independently. Effective time management and strong communication skills are essential, as you may need to escalate issues or coordinate with on-call teams. Building a solid understanding of company systems and maintaining thorough documentation can help you resolve problems efficiently and provide seamless support.
What are the key skills and qualifications needed to thrive as a weekend desktop support professional, and why are they important?
To thrive as a Weekend Desktop Support professional, you need solid troubleshooting skills, knowledge of operating systems (Windows and macOS), and experience with hardware and software support, typically backed by a relevant IT certification or associate degree. Familiarity with ticketing systems, remote desktop tools, and common diagnostic utilities is essential for resolving user issues efficiently. Excellent communication, patience, and time management are crucial soft skills for assisting users and handling multiple requests under time constraints. These skills ensure reliable IT support during off-peak hours, minimize downtime, and maintain business continuity.
What is a weekend desktop support?
Weekend Desktop Support jobs involve providing technical assistance and troubleshooting for computer systems, software, and hardware during weekends. Professionals in these roles help end-users resolve IT issues, install or update software, and maintain network connectivity. They are typically responsible for responding to support tickets, managing system updates, and ensuring minimal downtime outside of standard weekday office hours, making them essential for businesses that operate or require support on weekends.
What are the most commonly searched types of Desktop Support jobs in Wyoming? The most popular types of Desktop Support jobs in Wyoming are:
What cities in Wyoming are hiring for Weekend Desktop Support jobs? Cities in Wyoming with the most Weekend Desktop Support job openings:
$51K - $71K/yr
Full-time
Posted 4 days ago
City Of Cheyenne rating
7.8
Based on 8 frontline employees who took The Breakroom Quiz
448th of 844 rated public administrative organizations
Job description
Audio Visual Specialist
JOB TITLE: Information Technology Audio Visual Specialist
CLASSIFICATION: Non-Exempt
DEPARTMENT: Information Technology
SUPERVISOR: IT Manager/ IT Administrator
SALARY: $51,025 to $71,435 Annually
GENERAL JOB DESCRIPTION
The Information Technology Specialist – Audio Visual (AV) & Helpdesk Support is responsible for providing technical support for end users while managing and maintaining the City’s audio-visual systems. This role ensures reliable operation of IT infrastructure, conference room technology, presentation systems, and end-user devices. The ideal candidate combines strong customer service skills with hands-on AV and IT troubleshooting experience.
PRIMARY DUTIES AND RESPONSIBILITIES
Helpdesk & End-User Support
- Serve as first and second-level support for hardware, software, and audio/visual related issues.
- Respond to helpdesk tickets in a timely and professional manner.
- Install, configure, and maintain desktops, laptops, mobile devices, printers, and peripherals.
- Manage user accounts in Active Directory, Microsoft 365, or similar platforms.
- Provide onboarding and offboarding technical support for employees.
- Document issues, resolutions, and procedures in ticketing systems and knowledge bases.
Audio Visual (AV) Support
- Install, configure, and maintain conference room AV systems (projectors, displays, video conferencing equipment, microphones, speakers, control systems).
- Support video conferencing platforms such as Microsoft Teams, Zoom, and WebEx.
- Troubleshoot connectivity and signal flow issues related to AV equipment.
- Coordinate and provide technical support for meetings, events, and presentations as well as routine maintenance and testing of AV systems.
- Work with vendors for installation, upgrades, and repairs as needed.
- Assist in planning and designing AV solutions for new or renovated spaces.
SECONDARY DUTIES AND RESPONSIBILITIES
- Perform related duties and responsibilities as required.
KNOWLEDGE, SKILLS AND ABILITIES
- Strong knowledge of Windows, Android, macOS/iOS environments.
- Familiarity with networking fundamentals (TCP/IP, DHCP, DNS).
- Experience with Active Directory and user account management.
- Knowledge of structured cabling and AV signal types (HDMI, DisplayPort, SDI, etc.).
- Experience with AV control systems (e.g., Crestron, Extron, AMX) preferred.
- Understanding of video conferencing hardware and software platforms.
- Basic knowledge of cybersecurity best practices.
- Strong troubleshooting and analytical skills.
- Excellent customer service and communication abilities.
- Ability to prioritize and manage multiple tasks.
- Detail-oriented with strong documentation skills.
- Ability to work independently and as part of a team.
QUALIFICATIONS FOR THE JOB
Required:
- Associate’s Degree or equivalent experience in Information Technology, Computer Science, or related field preferred.
- 2+ years of IT helpdesk experience.
- 1+ year of hands-on AV systems support experience.
- Equivalent combination of education and experience may be considered.
Preferred:
- CompTIA A+ or Network+
- AVIXA CTS (Certified Technology Specialist)
- Microsoft 365 or similar certifications
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing. The employee is also required to maintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 50 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.
Working Environment:
Office environment with occasional after-hours support for events or urgent issues. May require travel between company locations. Ability to climb ladders and work in ceilings or equipment racks when necessary.
What City Of Cheyenne employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About City Of Cheyenne
Sourced by ZipRecruiter
Industry
Public administration
Company size
501 - 1,000 Employees
Headquarters location
Cheyenne, WY, US
Year founded
1867