Radiance is looking for a customer success analystto identify, analyze, and interpret customer data to drive retention, product adoption, and satisfaction. They will create reports and dashboards ...
New
Radiance is looking for a customer success analystto identify, analyze, and interpret customer data to drive retention, product adoption, and satisfaction. They will create reports and dashboards ...
New
Customer Success Manager
Dublin, OH · Hybrid
The Customer Success Manager will effectively plan and prioritize a high volume of customer ... Associate's degree in management, Information Technology ...
Customer Success Manager
Dublin, OH · Hybrid
The Customer Success Manager will effectively plan and prioritize a high volume of customer ... Associate's degree in management, Information Technology ...
Customer Success Manager
Mason, OH · Hybrid
Customer Success Manager Setting/Hours: Hybrid - Flexible Remote | 8am-5pm Join trak group in partnering with a growing client in Mason, Ohio that's expanding its Shared Services team. Overview: We ...
Customer Success Manager
Mason, OH · Hybrid
Customer Success Manager Setting/Hours: Hybrid - Flexible Remote | 8am-5pm Join trak group in partnering with a growing client in Mason, Ohio that's expanding its Shared Services team. Overview: We ...
Customer Success Manager
Lewis Center, OH · Hybrid
Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...
Customer Success Manager
Lewis Center, OH · Hybrid
Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...
Customer Success Manager
Macedonia, OH · On-site
The Customer Success Manager (CSM) is a highly skilled, customer facing professional who will engage with newly signed and existing customers, educate them on total JW Product solutions and ensure a ...
Customer Success Manager
Macedonia, OH · On-site
The Customer Success Manager (CSM) is a highly skilled, customer facing professional who will engage with newly signed and existing customers, educate them on total JW Product solutions and ensure a ...
Customer Success Manager
New Hampshire, OH · Remote
$110K - $125K/yr
We are seeking a highly motivated and experienced Customer Success Manager to drive customer satisfaction, retention, and engagement. In this role, you will engage with customers post-sale, ensuring ...
Customer Success Manager
New Hampshire, OH · Remote
$110K - $125K/yr
We are seeking a highly motivated and experienced Customer Success Manager to drive customer satisfaction, retention, and engagement. In this role, you will engage with customers post-sale, ensuring ...
Customer Success Manager
$60K - $72K/yr
About the Role Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services ...
Customer Success Manager
$60K - $72K/yr
About the Role Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services ...
Customer Success Manager
$60K - $72K/yr
About the Role Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services ...
Customer Success Manager
$60K - $72K/yr
About the Role Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services ...
Customer Success Manager
Mason, OH · Hybrid
Customer Success Manager Apex Order Pickup Solutions is looking for a Customer Success Manager to join our team at our global headquarters in Mason, Ohio. This opportunity is a critical role in ...
Customer Success Manager
Mason, OH · Hybrid
Customer Success Manager Apex Order Pickup Solutions is looking for a Customer Success Manager to join our team at our global headquarters in Mason, Ohio. This opportunity is a critical role in ...
Customer Success Manager
Cleveland, OH · On-site
About the Role Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services ...
Quick apply
Customer Success Manager
Cleveland, OH · On-site
About the Role Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services ...
Customer Success Manager
Cleveland, OH · On-site
$60K - $72K/yr
About the Role Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services ...
Customer Success Manager
Cleveland, OH · On-site
$60K - $72K/yr
About the Role Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services ...
As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...
As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...
Customer Success Manager
Columbus, OH · On-site
As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...
Customer Success Manager
Columbus, OH · On-site
As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...
As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...
Quick apply
As a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance ...
Customer Success Specialist Do you thrive on building relationships, solving complex challenges, and helping customers achieve their goals? Are you naturally curious, able to uncover opportunities ...
Customer Success Specialist Do you thrive on building relationships, solving complex challenges, and helping customers achieve their goals? Are you naturally curious, able to uncover opportunities ...
Customer Success Executive
Columbus, OH · Hybrid
The Sr. Customer Success Executive - Enterprise role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional ...
Customer Success Executive
Columbus, OH · Hybrid
The Sr. Customer Success Executive - Enterprise role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional ...
Associate Dean - Education & Student Success Department: Veterinary Medicine | College ... Why OSU weekends. They also oversee the student ambassador program, student organization ...
Associate Dean - Education & Student Success Department: Veterinary Medicine | College ... Why OSU weekends. They also oversee the student ambassador program, student organization ...
Associate Dean - Education & Student Success Department:Veterinary Medicine | College ... Why OSU weekends. They also oversee the student ambassador program, student organization ...
Associate Dean - Education & Student Success Department:Veterinary Medicine | College ... Why OSU weekends. They also oversee the student ambassador program, student organization ...
Customer Success Manager
Columbus, OH · Remote
What's the Opportunity: We're growing FAST and seeking a Customer Success Manager  to become a trusted advisor to customers and own the success of the partnership. You will help demonstrate the ...
Quick apply
Customer Success Manager
Columbus, OH · Remote
What's the Opportunity: We're growing FAST and seeking a Customer Success Manager  to become a trusted advisor to customers and own the success of the partnership. You will help demonstrate the ...
Customer Success Specialist
Cincinnati, OH · On-site
LCS is looking for a Customer Success Specialist to serve as a trusted advisor to our customers, helping them maximize the value of our Rent Manager software while building long-term partnerships ...
Quick apply
Customer Success Specialist
Cincinnati, OH · On-site
LCS is looking for a Customer Success Specialist to serve as a trusted advisor to our customers, helping them maximize the value of our Rent Manager software while building long-term partnerships ...
Weekend Customer Success Associate information
What cities in Ohio are hiring for Weekend Customer Success Associate jobs? Cities in Ohio with the most Weekend Customer Success Associate job openings:
Job description
Radiance is looking for a customer success analystto identify, analyze, and interpret customer data to drive retention, product adoption, and satisfaction. They will create reports and dashboards, uncover trends to reduce churn, and provide actionable insights for the Product Manager, Solutions Engineer, and Customer Success Engineer to optimize the customer journey.
Primary Duties
Analyze usage metrics, health scores, and customer feedback to identify trends, risks, and opportunities for improvement.
Translate complex data sets (using SQL, Python, Tableau, or Excel) into actionable insights that inform strategy.
Monitor key metrics to proactively identify at-risk customers and assist in developing retention strategies.
Collaborate with product teams to improve features based on user data and refine internal customer success workflows.
Required Qualifications
Bachelor's degree in data analytics, business administration, marketing, or related fields
Ability to analyze customer data, track metrics (e.g., churn rate, usage statistics), and provide actionable insights.
Strong communication, problem-solving, and relationship-building skills are critical for managing client relationships and reducing churn
US Citizenship
Must have or be able to obtain a Top Secret Clearence
Desired Qualifications
Previous experience in a client-facing role, such as customer success, consulting, or account management
Familiarity with CRM systems (EspoCRM), project management tools, or data visualization software (e.g., SQL, Excel).
Certifications:Certified Customer Success Management Professional (CCSMP)
Radiance Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.