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Weekend Customer Service Jobs in Westminster, MD

Customer Service Associate

Hanover, PA

$14 - $19.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and ...

Customer Service Associate

Hanover, PA · On-site

$14 - $19.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and ...

Customer Service Associate

Timonium, MD · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Mount Airy, MD · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Timonium, MD · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Requires willingness to work flexible schedule, including evenings and weekend hours Preferred ...

Customer Service Associate

Hanover, PA · On-site

$14 - $19.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores ... Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and ...

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Weekend Customer Service information

See Westminster, MD salary details

$9

$18

$25

How much do weekend customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for weekend customer service in Westminster, MD is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.10 per hour, depending on experience, location, and employer.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the most commonly searched types of Customer Service jobs in Westminster, MD?

The most popular types of Customer Service jobs in Westminster, MD are:

What cities near Westminster, MD are hiring for Weekend Customer Service jobs?

Cities near Westminster, MD with the most Weekend Customer Service job openings:

Infographic showing various Weekend Customer Service job openings in Westminster, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Customer Service Representative

Owings Mills, MD • On-site

Fidelity Building Services Group
Industrial Machinery Manufacturing • 1 - 5K employees

$20 - $30/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

WANTED!
Customer Service Representatives for our Digital Monitoring Center
Help Keep Buildings Running Smoothly!
We are seeking someone to primarily work the day shift (7:00 AM - 3:00 PM), with the flexibility to occasionally cover the evening shift (3:00 PM - 11:00 PM) as business needs require.
Are you a natural problem-solver with a knack for customer service? Do you thrive in a fast-paced environment where every call is a chance to make a difference? Join our Digital Monitoring Center team and be the first line of support for cutting-edge building automation systems!
What You'll Do:
  • Engage with Customers: Answer inquiries via phone, email, or text with professionalism and clarity-using pre-approved scripts to ensure a smooth experience.
  • Troubleshoot with Confidence: Assist customers with minor issues related to HVAC, lighting, and energy management systems-no technical experience needed, just a willingness to learn!
  • Monitor & Respond: Keep a watchful eye on digital building automation interfaces-identify and address alerts before they become bigger problems.
  • Stay Organized: Accurately document interactions and resolutions in our CRM system to keep things running seamlessly.
  • Grow Your Skills: Participate in ongoing training to stay ahead of new technologies and script updates.
  • Know When to Escalate: If a challenge is beyond your scope, you'll quickly connect customers with the right technical team.
What You Bring to the Team:
  • Customer service experience-especially in a support or tech environment.
  • A friendly, patient, and professional approach, even in tough situations.
  • Basic tech skills-familiarity with CRM software and troubleshooting is a plus!
  • A willingness to stick to scripts to ensure accuracy and compliance.
Why You'll Love Working Here:
  • Full Benefits - Health, dental, vision insurance.
  • Paid Time Off & Holidays - Because balance matters.
  • 401(k) with Company Match - Plan for your future!
  • Training & Growth Opportunities - We invest in you!
  • Competitive Pay + shift differentials for nights/weekends.
  • Base Pay: $20.00 - $30.00 - Commensurate with experience. This range represents a general guideline; however, several factors are considered when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.

Shift work may be required (nights, weekends, or holidays based on needs).
Ready to be part of a team that keeps buildings running at their best? Apply today!
About Us:
As the leader in complete solutions for Building Automation Systems, Smart Building Technologies, A Fidelity Company, helps building engineers, building managers, and building owners operate with efficiency centered around Maryland, Virginia, and Washington, D.C. Our specialty is reinvigorating buildings with aged and outdated systems. For buildings with old systems, we provide the most comprehensive overhaul of inefficient systems in the industry. We do this by monitoring and correcting areas of the existing system that are losing heat and energy, prior to connecting all components to a central automated control mechanism to ensure the highest level of energy efficiency.
Smart Building Technologies is the industry leader in Building Automation Systems, Energy Management Systems, Facility Monitoring Services, Critical Systems Monitoring, and Smart Lighting Solutions. We utilize Open Protocol Technologies to integrate all systems and manufacturers, meaning that existing equipment can be integrated into an established Building Automation System.