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Weekend Customer Service Jobs in Provo, UT (NOW HIRING)

At Doginhaus, we're seeking a warm and friendly Customer Service Representative to be the first ... Willingness to work evenings, weekends, and holidays as needed. * Organized: Attention to detail ...

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Weekend Customer Service information

See Provo, UT salary details

$9

$17

$25

How much do weekend customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for weekend customer service in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Provo, UT? The most popular types of Customer Service jobs in Provo, UT are:
What cities near Provo, UT are hiring for Weekend Customer Service jobs? Cities near Provo, UT with the most Weekend Customer Service job openings:
Infographic showing various Weekend Customer Service job openings in Provo, UT as of August 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $36,985 per year, or $17.8 per hour.

Customer Service Representative

Village Pet Care LLC

Park City, UT

$17/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago


Job description

Description

Are you passionate about pets and love connecting with people who feel the same? 

At Doginhaus, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for greeting customers with a smile, answering questions about our services, and helping to ensure every pet and pet parent has a fantastic experience with us. 
What You'll Do:

  • Say Hello! Cheerfully greet pets and their humans when they arrive at our resort. 
  • Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach. 
  • Scheduling: Schedule appointments and manage reservations to keep our resort running smoothly. 
  • Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything they need for a comfortable stay; Check dogs into daycare, boarding, and grooming
  • Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed. 
  • Communicating with Back-of-House Staff: Communicate with grooming and kennel staff regarding dogs as they check in and their needs
  • Running Dogs: Escort our furry friends to play areas/kennels/etc. 
  • Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down counters; keep desk, papers, etc. clean and organized
  • Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients. 

Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.
If you're the right candidate, we'd love for you to join our team! Benefits for all team members at Doginhaus include discounted daycare and boarding for your own dog, with additional benefits available for full-time employees like medical/vision/dental plans and 401k! Pay starts at $17.00 per hour.  


Requirements

Our perfect customer service professional will embody these qualities:

  • Excellent communication skills: Phone, interpersonal, and written, with proper spelling and grammar, and a professional and friendly demeanor
  • Team Player: Works together well with others to make sure all our guests are cared for and pet parents satisfied!
  • Customer Service Background: Previous experience in a customer service role preferred, but not required-but a drive to meet and exceed client expectations is paramount
  • Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed. 
  • Organized: Attention to detail and great organizational skills to keep track of the varying needs of your Village
  • Physical Stamina: Able to handle/transport dogs of all sizes by leash, and to keep upright and busy throughout a hectic shift
  • Dog Lover: Passion for working with animals a must!