NOW HIRING - CUSTOMER SERVICE REPRESENTATIVES (WEEKEND SHIFT)Location: Seville, Ohio (Medina Area) Weekend Shift: 9:00 AM - 9:00 PM Part-Time Opportunity Join a Growing, Customer-First Team!World Truck Towing & Recovery, Inc. is seeking dependable, professional individuals to join our
Customer Service/Dispatch team for a dedicated
weekend shift.
This role is ideal for candidates looking for
consistent weekend hours in a fast-paced, team-oriented environment.
Perfect for students, second-income households, or those seeking weekend-only work.No towing experience required - paid training provided! KEY RESPONSIBILITIES - Deliver calm, professional support in high-pressure situations
- Answer incoming calls and gather key information using guided questions
- Dispatch towing and roadside services efficiently and accurately
- Provide service updates and estimated arrival times
- Coordinate with drivers and keep customers informed
- Assist with billing, scheduling, and administrative tasks
• Demonstrate strong information retention and attention to detail
• Ability to interpret direction and complete tasks with minimal supervision
WHAT WE'RE LOOKING FOR - High school diploma or equivalent
- Customer service experience preferred (not required)
- Strong communication and multitasking skills
- Ability to stay calm and professional under pressure
- Basic computer skills (dispatch software experience is a plus)
- Reliable, detail-oriented, and team-focused
WHAT WE OFFERCompetitive pay (based on experience)
Overtime opportunities (time-and-a-half)
Paid training - no experience required
Consistent
weekend shift schedule (9 AM - 9 PM) Career advancement opportunities
BENEFITS - Health Insurance & Health Savings Account contributions
- Life & Supplemental Insurance (Disability, Accident, Critical Illness)
- 401(k) with company match
- Paid Holidays & Paid Time Off
- Proactive Health Management Plan (telemedicine, health coaching, and more)
ABOUT WORLD TRUCKWith over
40 years of experience, World Truck Towing & Recovery provides
24/7 towing, transport, and recovery services across Ohio, including Seville, Medina, Columbus, Cleveland, Akron, and Grove City.
We support major interstate corridors such as
I-70, I-71, I-76, I-77, I-80, I-90, I-270, and more, delivering fast, professional service when customers need it most.
Our reputation is built on
safety, reliability, and customer service excellence.
"One Call Does It All."® CONTACT INFORMATION4970 Park Avenue West, Seville, Ohio 44273
Phone: 330-723-1116 | Toll-Free: 800-886-1116
www.A1WorldTruck.com
PUCO# 145201-T | DOT# 1084022 | MC# 426878
Apply today and take advantage of a consistent weekend schedule with a company you can grow with.