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Weekend Customer Service Jobs in Ohio (NOW HIRING)

InnVite Hospitality

Customer Service

Columbus, OH · On-site

Confirm group reservations and arrange personalized services for VIP customers and event attendees ... Requirements * Should be available to work at least one weekend day. * Should be able to work in ...

Innvite Hospitality

Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

Confirm group reservations and arrange personalized services for VIP customers and event attendees ... Requirements * Should be available to work at least one weekend day. * Should be able to work in ...

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All JobsCustomer Service JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Ohio

Weekend Customer Service information

See Ohio salary details

$9

$17

$25

How much do weekend customer service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for weekend customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a Weekend Customer Service representative, and why are they important?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a Weekend Customer Service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What are Weekend Customer Service jobs?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Ohio? The most popular types of Customer Service jobs in Ohio are:
What are popular job titles related to Weekend Customer Service jobs in Ohio? For Weekend Customer Service jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Service jobs in Ohio look for? The top searched job categories for Weekend Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Weekend Customer Service jobs? Cities in Ohio with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Ohio as of July 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Evening and Weekend Customer Service Coordinator

Ladies & Gentlemen Hair Stylists

Mentor, OH • On-site

$14.50 - $18.75/hr

Full-time

Posted 7 days ago

Job description

Description:Front Desk Guest Service Associate – Evenings & WeekendsPurpose

The Front Desk Guest Service Associate creates an exceptional guest experience by providing warm, professional service from the moment each guest contacts or enters the salon until their visit is complete. This role coordinates guest and stylist schedules, supports salon operations, promotes retail and service offerings, and ensures every interaction reflects our commitment to outstanding customer care.

Essential ResponsibilitiesGuest Experience
  • Welcome every guest warmly, both in person and over the phone.
  • Create a positive, friendly, and professional first and last impression.
  • Anticipate guest needs and provide prompt, personalized service throughout their visit.
  • Identify arriving guests and notify their service provider in a timely manner.
Appointment Scheduling
  • Schedule, confirm, and adjust appointments accurately and efficiently.
  • Coordinate guest and stylist schedules to maximize productivity and guest satisfaction.
  • Communicate appointment details clearly and professionally.
Point of Sale & Guest Records
  • Process all guest transactions accurately and efficiently.
  • Maintain accurate guest records and appointment information in SpaBiz.
  • Update service and retail tickets, adjust charges as needed, and collect payments according to company procedures.
Retail & Sales
  • Promote salon services, Aveda retail products, and gift cards through genuine guest recommendations.
  • Develop knowledge of Aveda products to confidently educate guests and support retail sales goals.
  • Assist with merchandising, stocking, and maintaining attractive retail displays.
Operations
  • Operate SpaBiz accurately and efficiently to support guest service and daily operations.
  • Maintain a clean, organized, and welcoming front desk, retail area, and guest spaces.
  • Ensure supplies and merchandise are stocked and presented according to company standards.
Communication & Teamwork
  • Document and communicate guest concerns using Challenge Forms and notify management as appropriate.
  • Collaborate with salon team members to ensure seamless guest experiences.
  • Perform additional duties and projects as assigned to support salon operations.
Qualifications
  • Excellent customer service and communication skills.
  • Professional, positive, and friendly attitude.
  • Strong organizational and multitasking abilities.
  • Basic computer skills with the ability to learn SpaBiz software.
  • Ability to work efficiently in a fast-paced environment.
  • Willingness to learn Aveda products and recommend services and retail items confidently.
  • Availability to work evenings, weekends, and holidays as scheduled.
Requirements:Job Requirements & QualificationsEducation & Experience
  • High school diploma or equivalent required.
  • Previous customer service, hospitality, retail, or salon/spa experience preferred.
  • Previous cash handling and point-of-sale experience is an asset.
Knowledge, Skills & Abilities
  • Exceptional customer service and interpersonal skills.
  • Professional appearance and positive attitude.
  • Excellent verbal communication and telephone etiquette.
  • Strong organizational and time management skills with the ability to multitask.
  • Ability to remain calm and courteous in a fast-paced environment.
  • Basic computer proficiency and the ability to learn SpaBiz software.
  • Ability to recommend salon services, Aveda products, and gift cards confidently.
  • Strong attention to detail and accuracy in scheduling, guest records, and financial transactions.
  • Dependable, punctual, and able to work independently as well as part of a team.
Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift and carry up to 25 pounds.
  • Ability to bend, reach, stoop, and perform light cleaning and stocking duties.
  • Ability to use a computer, telephone, and point-of-sale equipment for extended periods.
Work Schedule
  • Availability to work evenings, weekends, holidays, and other shifts as needed.
  • Flexibility to assist with additional hours during peak business periods.
  • Reliable transportation and consistent attendance are required.
Core Competencies
  • Guest-focused service
  • Communication
  • Teamwork and collaboration
  • Professionalism
  • Adaptability
  • Sales and product knowledge
  • Problem-solving
  • Attention to detail
  • Accountability
  • Initiative