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Weekend Customer Service Jobs in Ohio (NOW HIRING)

Donatos Pizza

Customer Service

Wilmington, OH · On-site

$13.50/hr

Customer Service Share Apply Part-time Up to $13.50 per hour Restaurant Associates are high-energy ... Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even ...

InnVite Hospitality

Customer Service

Columbus, OH · On-site

Confirm group reservations and arrange personalized services for VIP customers and event attendees ... Requirements * Should be available to work at least one weekend day. * Should be able to work in ...

Innvite Hospitality

Customer Service

Columbus, OH

$15.50 - $21/hr

Confirm group reservations and arrange personalized services for VIP customers and event attendees ... Requirements * Should be available to work at least one weekend day. * Should be able to work in ...

InnVite Hospitality

Customer Service

Columbus, OH · On-site

$15.50 - $21/hr

Confirm group reservations and arrange personalized services for VIP customers and event attendees ... Requirements * Should be available to work at least one weekend day. * Should be able to work in ...

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All JobsCustomer Service JobsWeekend Customer Service JobsWeekend Customer Service Jobs in Ohio

Weekend Customer Service information

See Ohio salary details

$9

$17

$25

How much do weekend customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for weekend customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Weekend Customer Service vs Weekend Retail Associate?

AspectWeekend Customer ServiceWeekend Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; sales or retail experience beneficial
Work EnvironmentCall centers, online support, or in-store customer service desksRetail stores, supermarkets, or shopping malls
Employer & Industry UsageCustomer service departments across various industriesRetail stores, supermarkets, and shopping centers
Common Search & ComparisonOften compared for customer interaction roles on weekendsCompared for retail sales roles during weekends

Weekend Customer Service and Weekend Retail Associate roles both involve customer interaction during weekends, but differ mainly in work environment and industry. Customer service roles focus on support and communication, while retail associates handle sales and store operations. Both require similar credentials and are common weekend positions in their respective sectors.

What are the key skills and qualifications needed to thrive as a weekend customer service representative?

To thrive as a Weekend Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help you stand out when assisting customers during high-demand weekend hours. These skills are essential to provide efficient, empathetic support and maintain customer satisfaction during peak periods.

What can I expect in terms of scheduling and team support as a weekend customer service representative?

As a Weekend Customer Service representative, you will typically work shifts that cover busy weekend hours, which may include evenings or holidays, depending on the company's needs. While weekend teams are often smaller than weekday teams, you can expect to collaborate closely with supervisors and fellow representatives via chat or call systems to resolve customer inquiries efficiently. Many companies provide remote or in-office options, and regular check-ins help ensure you’re supported even during high-volume periods. Flexibility and strong communication skills are key, as you may need to coordinate with other departments to address customer concerns that arise outside of standard business hours.

What is a weekend customer service?

Weekend Customer Service jobs involve assisting customers with inquiries, complaints, or support needs specifically during weekends. These roles can be in-person or remote and are common in industries such as retail, hospitality, call centers, and online businesses. Duties typically include answering phone calls, responding to emails or chat messages, processing orders, and resolving issues to ensure customer satisfaction. Working weekends may include daytime, evening, or overnight shifts depending on the employer. These positions are ideal for those seeking flexible work hours or supplemental income.
What are the most commonly searched types of Customer Service jobs in Ohio? The most popular types of Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Weekend Customer Service jobs? Cities in Ohio with the most Weekend Customer Service job openings:
Weekend Customer Service jobs near you
Infographic showing various Weekend Customer Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Weekend Customer Advocate

Jenis Splendid Ice Creams LLC.

Columbus, OH • On-site

Part-time

Retirement

Posted 18 days ago

Job description

Weekend Customer Advocate

Jeni's Splendid Ice Creams is looking for a weekend Customer Advocate to work Fridays 1p.m.-5p.m., Saturday and Sundays 9 a.m.-5 p.m. The Customer Advocate is the friendly voice on the other end of the line helping answer all our online customers’ questions, placing their orders, and fixing any problems. As their first point of contact, the Customer Advocate becomes the “face” of Jeni’s to our customers. This particular Customer Advocate works weekends from home. The ideal candidate will be relentlessly upbeat, intelligent, and enjoy helping sweet grandmothers send ice cream to their grandkids, and helping sweet grandkids send ice cream to their grandmothers.

This position is remote, with occasional in-office visits so the candidate should be located in the Columbus, Ohio area.

OUR COMPANY: Jeni’s Splendid Ice Creams is a modern American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made—Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 80 scoop shops (and counting), an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.

OUR MISSION: Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart, too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our communities, ice creams and customers. We are a force for good!

This position is responsible for and great at:

  • Communicating with customers via phone calls, online chats, and emails in professional and helpful manner

  • Organizing and placing bulk orders for holiday gifts, and catering events

  • Righting wrongs and advocating for customers

  • Getting to know customers, many on a first-name basis, and providing them with world-class customer service that is on par with our ice creams

  • Written and verbal communication

The Customer Advocate will become an expert in all things Jeni's including:

  • Products

  • Flavor suggestions

  • Placing, altering, and tracking orders

  • Knowledge of marketing promotions

  • Wholesale and Scoop Shop on goings

  • Shipping policies

  • Allergen information

Jeni’s offers the following employment benefits:

  • A one-month paid sabbatical after 3 years of continuous service

  • Annual paid day to volunteer for a non-profit organization that matters to you

  • 50% discount at Jeni’s Scoop Shops and online

  • 4% match on 401k contributions after 3 months of employment (for qualifying employees)

If this opportunity sounds delicious to you, please apply!

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.