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Weekend Customer Service Representative Jobs in Maple Grove, MN

PetSuites

Customer Service Representative

Eagan, MN · On-site

$12 - $15/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

PetSuites

Customer Service Representative

Blaine, MN · On-site

$12 - $14/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Work weekends and holidays Stand, walk, bend, and lift up to 60 lbs Work in a busy, sometimes noisy ...

CFS

Customer Service Representative

Edina, MN · Hybrid

$25 - $29/hr

Customer Service Representative Location: Edina, MN, Hybrid Work Model (3 days in office required per week) Pay: $25-$29/hour Schedule: M-F, 8:00/8:30 AM - 5:00 About the Role We're looking for a ...

Minnesota Jobs

Customer Service Representative

Saint Paul, MN · On-site

$16.25 - $22/hr

Seasonal Customer Service Representative We are looking for a Seasonal Customer Service Representative who thrives in a fast-paced, client-focused environment. (January - April) This role requires ...

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All JobsCustomer Service Representative JobsWeekend Customer Service Representative JobsWeekend Customer Service Representative Jobs in Maple Grove, MN

Weekend Customer Service Representative information

See Maple Grove, MN salary details

$10

$19

$27

How much do weekend customer service representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend customer service representative in Maple Grove, MN is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.39 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Maple Grove, MN?

The most popular types of Customer Service Representative jobs in Maple Grove, MN are:

What are popular job titles related to Weekend Customer Service Representative jobs in Maple Grove, MN?

For Weekend Customer Service Representative jobs in Maple Grove, MN, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Service Representative jobs in Maple Grove, MN look for?

The top searched job categories for Weekend Customer Service Representative jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Weekend Customer Service Representative jobs?

Cities near Maple Grove, MN with the most Weekend Customer Service Representative job openings:

Weekend Customer Service Representative jobs near you
Infographic showing various Weekend Customer Service Representative job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,034 per year, or $19.2 per hour.

Customer Service Representative

Hero Home Services

Minneapolis, MN • On-site

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

Customer Service Representative (CSR)

Bloomington, MN | Full-Time | Entry-Level | Growth Opportunity

At Hero, we're more than a service provider—we're a trusted partner in delivering comfort, safety, and peace of mind to our community. Our team is committed to creating a seamless, high-quality experience for every customer, from their first interaction through the completion of their service.

About the Role

As a Customer Service Representative, you'll be the first point of contact for our customers, helping to deliver a smooth and professional experience across calls, texts, and emails. You'll play a critical, task-focused role in scheduling service appointments, supporting our dispatch team, and ensuring our technicians are running at full capacity.

This is an excellent opportunity for someone early in their career who is eager to build skills, work in a fast-paced environment, and grow within a supportive, performance-driven organization.

What You'll Do
  • Answer inbound calls, texts, emails, and customer inquiries with professionalism and positivity
  • Schedule, reschedule, and confirm service appointments with accuracy and efficiency
  • Make outbound calls to customers to fill open appointment slots and maintain a full dispatch board
  • Work closely with the dispatch team to ensure schedules are optimized and running smoothly
  • Resolve customer concerns using established processes, focusing on first-call resolution whenever possible
  • Accurately enter and update customer information in company systems
  • Manage a steady volume of tasks while staying organized, focused, and on schedule
  • Stay informed on current promotions, services, and processes to effectively support customers
  • Perform additional duties as assigned
What We're Looking For
  • Strong communication skills and a customer-first mindset
  • High attention to detail and strong organizational skills
  • Comfortable using computers and learning new systems quickly (ServiceTitan experience is a plus)
  • Ability to multitask, problem-solve, and work with a sense of urgency
  • Self-motivated and able to work independently while staying on task
  • Reliable, punctual, and prepared to start work on time
  • Sales or call center experience is a plus
What Success Looks Like
  • Accurate and efficient scheduling that supports a full and optimized technician schedule
  • Consistent, high-quality customer interactions across all channels
  • Strong productivity and ability to manage multiple tasks effectively
  • Successful resolution of customer concerns with minimal escalation
  • Dependable execution of daily responsibilities
Compensation & Benefits
  • Full-time, 40 hours per week
  • Hourly pay (based on experience)
  • Weekly and monthly performance-based incentives
  • Pay increases tied to performance levels—not tenure
  • Overtime opportunities may be available or required based on business needs
  • Full benefits package, including:
    • Medical, dental, and vision insurance
    • 401(k)
    • Employee discounts
Growth Opportunities

This role is designed as a starting point for career growth at Hero. High-performing CSRs have opportunities to advance within the Contact Center (e.g. Lead roles) or explore career paths in areas like Customer Care, Dispatch, Trade Operations or specialized support teams like Marketing and Accounting.

Why Join Hero?
  • Build valuable, transferable skills in customer service and operations
  • Work in a supportive, team-oriented environment
  • Gain exposure to growing service and technology-driven operations
  • Be part of a company that values performance, development, and internal growth

Apply