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Weekend Customer Service Representative Jobs in Knox, IN

pregis

Customer Service Representative

Granite Falls, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service Manager, the Customer Service Representative is responsible for sales and service support of an ...

Pregis

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service Manager, the Customer Service Representative is responsible for sales and service support of an ...

Solve IMG

Customer Service Representative

La Porte, IN · On-site

$14.75 - $20.25/hr

Thee Customer Service Representative serves as the primary point of contact for customers, providing timely support and information regarding products, services, orders, and account inquiries. The ...

Solve IMG

Customer Service Representative

La Porte, IN · On-site

$14.75 - $20.25/hr

Thee Customer Service Representative serves as the primary point of contact for customers, providing timely support and information regarding products, services, orders, and account inquiries. The ...

Mr. Rooter

Customer Service Representative

Valparaiso, IN · On-site

$13.75 - $18.50/hr

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and ...

Mr. Rooter

Customer Service Representative

Hebron, IN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and ...

Good Oil Company

C Store CSR

North Judson, IN · On-site

$14.25 - $19.25/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

Good Oil Company

C Store CSR

Winamac, IN · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

Good Oil Company

C Store CSR

Rochester, IN · On-site

$15 - $20.25/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

Good Oil Company

C Store CSR

Winamac, IN · On-site

$14.75 - $20/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

Good Oil Company

C Store CSR

Culver, IN · On-site

$13 - $17.75/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

Good Oil Company

C Store CSR

Rochester, IN · On-site

$15 - $20.25/hr

As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining ...

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All JobsCustomer Service Representative JobsWeekend Customer Service Representative JobsWeekend Customer Service Representative Jobs in Knox, IN

Weekend Customer Service Representative information

See Knox, IN salary details

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$16

$23

How much do weekend customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend customer service representative in Knox, IN is $16.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Knox, IN?

The most popular types of Customer Service Representative jobs in Knox, IN are:

What job categories do people searching Weekend Customer Service Representative jobs in Knox, IN look for?

The top searched job categories for Weekend Customer Service Representative jobs in Knox, IN are:

What cities near Knox, IN are hiring for Weekend Customer Service Representative jobs?

Cities near Knox, IN with the most Weekend Customer Service Representative job openings:

Weekend Customer Service Representative jobs near you

Customer Service Representative

Mauser Packaging Solutions

Valparaiso, IN • On-site

$16 - $21.75/hr

Full-time

Re-posted 28 days ago

Mauser Packaging Solutions rating

7.2

Company rating: 7.2 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

63rd of 122 rated packaging manufacturers

Job description

The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise.

Responsibilities: 

  • Establish relationships with customers by communicating and resolving issues.
  • Responsible for order entry and/or maintenance for assigned accounts. 
  • Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer.
  • Communicate order confirmations, changes and cancellations to both customers and internal BWAY team members.
  • Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary.
  • Reviews orders after shipment for billing accuracy and any quantity item errors.
  • Manages the issuing of credits, return authorizations and pallet returns.
  • Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan.
  • Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary.
  • Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed.
  • Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices  
  • Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items.
  • Files any customer paperwork such as shipping documentation or customer orders in a timely fashion.
  • Performs other duties as assigned.

Requirements: 

  • Associate or Bachelor's degree preferred but not required
  • Manufacturing experience is strongly preferred
  • 1-3 years of customer service experience required
  • Microsoft Office Suite - basic to above-average computer skills including Excel
  • CRM experience preferred
  • Ability to perform basic quantitative skills required,
  • Ability to work with all areas of the business including plant and sales personnel.
  • Professional verbal and written communication
  • Strong customer service advocacy and problem-solving skills
Do you want to work with people who are dedicated to innovation and making the world a better place? Do you want to build a career with a company that provides opportunities for growth and development?
Mauser Packaging Solutions is that company.
Our mission is to help our customers achieve better sustainability with their packaging. And we do that by giving our people the opportunity to do important work, solve interesting problems and be part of a diverse, forward-looking team.
At Mauser Packaging Solutions, you can be proud to work for a company that's always striving to innovate and serve customers better-and help them be better stewards of the environment.
Whether you're a seasoned professional-or just beginning your career-there's a place where you can help make a difference at Mauser Packaging Solutions. Join us!

Mauser Packaging Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

What Mauser Packaging Solutions employees say

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Benefits

Hours and flexibility

Workplace

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About Mauser Packaging Solutions

Sourced by ZipRecruiter

Mauser Packaging Solutions is a global leader in solutions and services across the packaging lifecycle, providing packaging worldwide to companies in industries from food, personal care, paints and chemicals.

Industry

Plastics and rubber products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Oak Brook, IL, US

Year founded

2018

Social media

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