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Weekend Customer Service Representative Jobs in Coventry, RI

IRA GREEN INC

Customer Service Representative

Providence, RI · On-site

$16.25 - $22/hr

Customer Service Representative The Customer Service Representative is a critical part of our mission to deliver timely, accurate, and professional customer service. This vital position is a part of ...

Midas

Customer Service Representative

Middletown, RI · On-site

$18 - $20/hr

Responsibilities As a Midas Customer Service Representative, you will be performing the following ... Ability to work a flexible retail schedule including weekends, evenings and holidays * Valid driver ...

Domino's

Customer Service Representative

Killingly, CT · On-site

$15.75 - $21.50/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got ...

Domino's Pizza

Customer Service Representative

Killingly, CT · On-site

$15.75 - $21.50/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member) to join their team! Job type: Full time and Part time, Permanent You got game? You got spring in ...

MCS RESI LLC

Customer Service Representative

Attleboro, MA · On-site

$18 - $20/hr

As a Customer Service Representative of CSM, your goal is to ensure exceptional service standards and sustain high customer satisfaction. Essential Duties & Responsibilities: * Handle large volume of ...

MCS RESI LLC

Customer Service Representative

Attleboro, MA · On-site

$18 - $20/hr

As a Customer Service Representative of CSM, your goal is to ensure exceptional service standards and sustain high customer satisfaction. Essential Duties & Responsibilities: * Handle large volume of ...

Composites One

Customer Service Representative

Bristol, RI · On-site

$16.75 - $22.75/hr

As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order ...

New

Aptiv PLC

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Partner with and support inside/outside sales team to meet and exceed customers' service ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

Aptiv

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Partner with and support inside/outside sales team to meet and exceed customers' service ... PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an ...

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Weekend Customer Service Representative information

See Coventry, RI salary details

$9

$18

$26

How much do weekend customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for weekend customer service representative in Coventry, RI is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a weekend customer service representative?

A Weekend Customer Service Representative assists customers with inquiries, complaints, and support needs during weekends. They typically communicate via phone, email, or chat to resolve issues efficiently. This role requires strong problem-solving skills, patience, and knowledge of company policies. It is ideal for individuals looking for part-time work with flexible weekend hours.

What does a typical weekend shift look like for a weekend customer service representative?

As a Weekend Customer Service Representative, your shifts will often involve responding to customer inquiries via phone, email, or chat during high-traffic hours when many businesses see increased customer activity. You’ll handle a range of issues, from product support to order concerns, often as part of a small team or occasionally working independently, depending on the company. These shifts may be fast-paced, requiring you to multitask and prioritize customer needs effectively. Working weekends can also provide valuable experience in handling urgent issues and sometimes offers premium pay or flexible scheduling options. This role is ideal for those who enjoy helping people and want to gain further experience in customer service outside of a traditional weekday schedule.

What are the key skills and qualifications needed to thrive in the weekend customer service representative position, and why are they important?

To thrive as a Weekend Customer Service Representative, you need strong communication skills, problem-solving ability, and experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, or ticketing platforms is typically expected. Excellent active listening, patience, and a calm demeanor help individuals excel when addressing customer concerns during high-demand weekend shifts. These skills ensure efficient issue resolution and create a positive customer experience, which is crucial for building brand loyalty and maintaining operational success outside typical business hours.

What are the most commonly searched types of Customer Service Representative jobs in Coventry, RI?

The most popular types of Customer Service Representative jobs in Coventry, RI are:

What job categories do people searching Weekend Customer Service Representative jobs in Coventry, RI look for?

The top searched job categories for Weekend Customer Service Representative jobs in Coventry, RI are:

What cities near Coventry, RI are hiring for Weekend Customer Service Representative jobs?

Cities near Coventry, RI with the most Weekend Customer Service Representative job openings:

Weekend Customer Service Representative jobs near you

Customer Service Representative

IRA GREEN INC

Providence, RI • On-site

$16.25 - $22/hr

Full-time

Posted 10 days ago

Key responsibilities

  • Respond to customer inquiries via phone, email, and chat, providing information on products, orders, and account details.

  • Enter, review, and process customer orders accurately in the ERP system, monitoring order status and coordinating changes or cancellations.

  • Collaborate with internal departments such as Sales, Planning, Purchasing, Production, and Logistics to support customer requirements and resolve order-related issues.

Job description

Customer Service Representative The Customer Service Representative is a critical part of our mission to deliver timely, accurate, and professional customer service. This vital position is a part of our scan-based trading department and requires an action-oriented, flexible problem-solver who will assist both our internal and external customers. Associates communicate with customers primarily through phone, e-mail, and chat, along with utilizing a variety of systems to navigate customer accounts, research policies, and communicate effective solutions in a fast-paced environment.

The ideal candidate is organized, detail-oriented, professional, and able to effectively manage multiple priorities while maintaining positive relationships with customers and internal teams. Essential Duties and Responsibilities Customer Service Serve as a primary point of contact for assigned customers and respond to customer inquiries by phone, email, and other communication methods.Provide timely and professional responses regarding products, pricing, availability, lead times, orders, shipments, and general account information.Build and maintain positive working relationships with customers and internal departments.Identify customer needs and work to provide appropriate solutions.Handle customer complaints and concerns professionally, escalating issues when necessary.Perform other duties as assigned by management. Order Management Enter and process customer orders accurately in the companys ERP system.Review orders for accuracy, including quantities, pricing, product specifications, requested delivery dates, and shipping requirements.Monitor open orders and follow up on potential delays or issues.Provide customers with order acknowledgments, status updates, and estimated completion or shipment dates.Coordinate order changes, cancellations, and special requests with appropriate internal departments.Follow orders through completion and shipment to ensure customer expectations are met

Internal Coordination Work closely with Sales, Planning, Purchasing, Production, and Logistics to support customer requirements.Communicate customer priorities and special requirements to the appropriate departments.Research product availability, production status, inventory levels, and expected completion dates.Assist in resolving order discrepancies, shortages, backorders, shipping issues, and other customer-related problems.Communicate changes in customer requirements to affected departments in a timely manner. Qualifications Required High school diploma or equivalent.2+ years of customer service, order entry, sales support, or related experience.Strong verbal and written communication skills.Strong attention to detail and organizational skills.Ability to manage multiple priorities and meet deadlines.Proficiency with Microsoft Office, including Outlook and Excel.Ability to learn and effectively use ERP and other business systems.Strong problem-solving and follow-up skills.Ability to work effectively with customers and employees at all levels of the organization. Preferred Experience in a manufacturing or distribution environment.Experience working with an ERP system such as Syspro.Experience with military insignia, metal products, jewelry, promotional products, or a related manufacturing industry.Experience managing customer orders from receipt through production and shipment.customers

Ira Green, Inc. is an Affirmative Action/Equal Opportunity Employer Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

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