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Weekend Customer Service Google Jobs in Illinois

About the job The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers ...

About the job The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers ...

Customer Service Specialist

Chicago, IL · On-site

$17.50 - $23.25/hr

Solid computer and keyboarding skills; proficiency with Google Suite or Microsoft Office ... Willingness to work a flexible schedule, which may include weekends, holidays, and occasional ...

Customer Service Location: Bridgeview,IL60455 Pay Rate: $20.00/hr Shift: SEAT GEEK Description ... Attendance is very important- There is no switching of days off and weekends are a must Assignment:

Office Associate

Belleville, IL · On-site

$17 - $22/hr

Basically, we need someone to help with everything from scheduling, production, accounting, customer service, google reviews, marketing, etc. * In the beginning the associate will have to come into ...

Proficient in the use of Microsoft Office Suite, particularly Excel, Google Suite tools and must ... in customer service, logistics operations, or call center environments, with demonstrated ...

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Weekend Customer Service Google information

What is the difference between Weekend Customer Service Google vs Weekend Retail Associate?

AspectWeekend Customer Service GoogleWeekend Retail Associate
Required CredentialsBasic customer service skills, familiarity with Google toolsHigh school diploma, customer service experience
Work EnvironmentRemote, digital platform-basedPhysical retail store
Employer & IndustryTech companies, online servicesRetail stores, shopping centers
Search & Comparison IntentOnline customer support rolesIn-store customer service jobs

Weekend Customer Service Google roles focus on remote support using digital tools, often requiring familiarity with Google products. In contrast, Weekend Retail Associate positions involve in-person customer interactions in retail stores. Both roles serve customer needs but differ in environment and skill requirements.

Does weekend customer service work on weekends?

Weekend customer service roles typically require employees to work on weekends, as these positions are designed to provide support during peak hours when customers are most active. Scheduling can vary by company, but weekend shifts are common for customer service jobs to ensure coverage outside regular weekday hours.

What are the most commonly searched types of Customer Service Google jobs in Illinois?

The most popular types of Customer Service Google jobs in Illinois are:

What cities in Illinois are hiring for Weekend Customer Service Google jobs?

Cities in Illinois with the most Weekend Customer Service Google job openings:

$20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Customer Service Representative

Reports to: Office Manager

One shift available: 8am-4:30pm Monday thru Friday with weekend rotation

Pay Scale: $20/hour

Customer Service Representative Position Summary:

This position is primarily responsible for providing customer service over the phone to obtain complete and accurate information while assisting customers in a timely manner. The position also includes dispatching calls to technicians as well as various administrative duties.

Customer Service Representative Job Duties and Responsibilities:

  • Answer inbound phone calls to schedule jobs and handle customer service inquiries
  • Initiate outbound phone calls for scheduling of service calls
  • Handle various customer inquiries and requests efficiently and accurately
  • Dispatch the correct technician (based on qualifications, geography, customer preference) to each job
  • Utilize Service Titan software to effectively plan and dispatch jobs
  • Proactively communicate with customers regarding estimated arrival times, technician details, etc.
  • Communicate with technicians regarding availability, expected completion time, etc.
  • Ensure accuracy of details (customer name, phone number, address, etc.) on all scheduled calls
  • Perform a variety of administrative duties as requested by your direct supervisor and other managers in the company
  • High interaction with service technicians and various customers from residential to commercial
  • Additional duties as assigned

Customer Service Representative Qualifications:

  • High school diploma or equivalent (GED)
  • Minimum of 3 years relevant work experience in customer service environment
  • Previous dispatch experience a plus
  • Strong verbal and written communication skills
  • Plumbing, Electric & HVAC experience a plus
  • Attention to detail
  • Ability to manage priorities and workflow
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Versatility, flexibility and a willingness to work within constantly changing priorities
  • Proficient in Microsoft Office
  • Ability to commute to the McHenry, IL office on a daily basis
  • Ability and willingness to work weekends

Customer Service Representative Benefits:

  • Medical, Dental & Vision Insurance
  • Supplemental AFLAC Insurance Options
  • 401(k) Plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Tuition Reimbursement
  • On-site training facility for continuous employee development
  • Company-provided Life Insurance
  • Employee discounts on company-provided services