ZipRecruiter

Log In

1

Weekend Comcast Call Center Jobs in Ohio (NOW HIRING)

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Description Call Center Coordinator Association Services Office Dayton, OH Full-Time/Non-Exempt $16 ... Ability to work flexible hours, including evenings and weekends, as well as overtime. * Thrives ...

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Description Call Center Coordinator Association Services Office Dayton, OH Full-Time/Non-Exempt $16 ... Ability to work flexible hours, including evenings and weekends, as well as overtime. * Thrives ...

Leaf Home

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Previous experience in a dynamic call center or customer service role * Home Improvement knowledge ... May be requested to work overtime on evenings and weekends dependent on business needs. Physical ...

LeafHome

Call Center Representative

Hudson, OH · On-site

$15 - $17/hr

Previous experience in a dynamic call center or customer service role * Home Improvement knowledge ... May be requested to work overtime on evenings and weekends dependent on business needs. Physical ...

Cincinnati Animal CARE

Call Center Coordinator

Cincinnati, OH · On-site

$17.25 - $22.50/hr

... weekends, and holidays. * Prior experience in call center management, dispatch, animal control, or ... law enforcement strongly preferred; ability to handle confidential, sensitive, and escalated ...

previous pagenext page

Showing results 21-40

All JobsComcast Call Center JobsWeekend Comcast Call Center JobsWeekend Comcast Call Center Jobs in Ohio

Weekend Comcast Call Center information

What is the difference between Weekend Comcast Call Center vs Customer Service Representative?

AspectWeekend Comcast Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, primarily inbound calls, weekend shiftsOffice or call center, inbound and outbound calls, flexible schedules
Industry UsageTelecommunications, cable servicesVarious industries including retail, telecom, finance
Search & Comparison IntentSpecific to weekend shifts at ComcastGeneral customer support roles across industries

The Weekend Comcast Call Center role focuses on providing customer support during weekends within the telecommunications industry, often requiring specific shift availability. Customer Service Representatives have broader roles across multiple industries, with flexible schedules and varied responsibilities. Both roles require similar credentials and training but differ mainly in scheduling and industry focus.

What are the most commonly searched types of Comcast Call Center jobs in Ohio?

The most popular types of Comcast Call Center jobs in Ohio are:

Weekend Comcast Call Center jobs near you

Call Center Coordinator

Job openings | YMCA of Greater Dayton

Dayton, OH

$16 - $19.20/hr

Full-time

Posted 8 days ago

Job description

Call Center Coordinator

Association Services Office

Dayton, OH

Full-Time/Non-Exempt

$16.00-$19.20/Hourly

This position requires an in-office presence. Hours are 11:30am-8:30pm

Position Summary:
Assists in monitoring the call center team's productivity. Oversees the effective and efficient teamwork of all staff and may also be tasked with assisting with hiring, scheduling, and other leadership responsibilities, as needed.
At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
Essential Functions:
  • Works closely with the team, motivating and coaching team members as needed, to positively affect performance.
  • Keeps up to date with business development and changes in policy or procedures.
  • Reports any issues or concerns to the Director of Call Center Operations
  • Manages day-to-day line activities, prioritizes, and makes risk/impact assessments within existing processes and procedures.
  • Answers inbound calls as needed or directed by the Director of Call Center Operations
  • Ensures training and development plans are maintained for all team members.
  • Uses association methodology, team input and own initiative to ensure attendance and daily goals are met.
  • Supports the Director of Call Center Operations to highlight operational risks and areas for improvement.
  • Keeps up to date with any industry changes affecting the business and relays this knowledge back to the team.
  • Escalates any appropriate problems to senior management.
Qualifications:
  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Minimum of 2 years' experience within a contact center environment required. Experience in customer service preferred.
  • Ability to complete YUSA's Listen First training module.
  • Excellent leadership and communication skills with the ability to work and communicate in a positive manner.
  • Strong coaching and people-development skills through call listening, quality feedback, etc.
  • Ability to deal with demanding customers and escalations.
  • Proficient computer skills, including Microsoft Office.
  • A strong commitment to nonprofit, mission-based work.
  • Must be able to multi-task, problem solve and prioritize tasks.
  • Ability to exercise poise, tactfulness, diplomacy and maintain confidentiality.
  • Exemplifies YMCA values, leadership qualities and professional image.
  • Enjoys building genuine relationships and is able to build rapport and credibility quickly.
  • Genuinely cares about helping others reach their full potential.
  • Ability to work flexible hours, including evenings and weekends, as well as overtime.
  • Thrives working in a fast-paced work environment, strives to meet/exceed performance goals and has passion for the Y cause.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Embraces change and the opportunity to perform other related duties as assigned.
  • Bilingual (English/Spanish) is desired, but not required.

Apply