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Weekend Cisco Collaboration Engineer Jobs in Riverside, CA

Participate in on call rotations and provide after-hours and weekend support as needed ... Experience working with Juniper EX, Centec, and Cisco switches * Background supporting customer ...

Govern SaaS spend optimization for platforms such as Splunk, Dynatrace, Cisco cloud services ... Collaboration Help enable engineering, operations, and application teams with costaware best ...

... Vendor Collaboration • Help enable engineering, operations, and application teams with cost ... Cisco cloud services, Salesforce, and similar tools. • Proven ability to establish tagging ...

FinOps Analyst

Irvine, CA · On-site

$100K - $155K/yr

... Vendor Collaboration • Help enable engineering, operations, and application teams with cost ... Cisco cloud services, Salesforce, and similar tools. • Proven ability to establish tagging ...

Site Reliability Engineer

Irvine, CA · On-site

$100K - $140K/yr

Contribute to writing and executing disaster recovery plans in collaboration with the Development ... Be part of the on-call rotation and provide support after work hours and on weekends. * Other ...

Site Reliability Engineer

Irvine, CA · On-site

$100K - $140K/yr

Contribute to writing and executing disaster recovery plans in collaboration with the Development ... Be part of the on-call rotation and provide support after work hours and on weekends. * Other ...

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Weekend Cisco Collaboration Engineer information

See Riverside, CA salary details

$20

$62

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How much do weekend cisco collaboration engineer jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for weekend cisco collaboration engineer in Riverside, CA is $62.17, according to ZipRecruiter salary data. Most workers in this role earn between $54.18 and $69.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Weekend Cisco Collaboration Engineer, and why are they important?

To thrive as a Weekend Cisco Collaboration Engineer, you need in-depth knowledge of Cisco collaboration technologies, VoIP systems, and a relevant certification such as CCNP Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Cisco Webex, troubleshooting tools, and network monitoring systems is typically required. Strong problem-solving abilities, effective communication, and the ability to work independently during off-hours are valuable soft skills. These skills ensure seamless system performance and rapid resolution of issues to maintain business continuity during weekend operations.

What are the typical responsibilities of a Weekend Cisco Collaboration Engineer, and how does the work schedule impact team collaboration?

As a Weekend Cisco Collaboration Engineer, your primary responsibilities include monitoring, maintaining, and troubleshooting Cisco collaboration systems such as Unified Communications Manager, Jabber, and Webex during weekend shifts. You will regularly handle incident response, perform system updates, and ensure seamless communication services for end users. Working weekends often requires clear documentation and handovers to weekday teams, so strong communication and collaboration skills are essential. The role may also involve participating in remote meetings or on-call rotations to coordinate with other engineers and support staff.

What is the difference between Weekend Cisco Collaboration Engineer vs Weekend Network Support Technician?

AspectWeekend Cisco Collaboration EngineerWeekend Network Support Technician
CertificationsCCNA, CCNP, Cisco Collaboration certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, enterprise networks, collaboration systemsNetwork operations centers, client sites, troubleshooting
Industry UsageIT, telecommunications, enterprise techIT, service providers, technical support

The Weekend Cisco Collaboration Engineer primarily focuses on configuring and maintaining Cisco collaboration solutions like VoIP, video conferencing, and unified communications. In contrast, the Weekend Network Support Technician handles broader network issues, including troubleshooting and maintaining network hardware and connectivity. Both roles often require similar certifications and work in related environments, but their specific responsibilities differ based on technical focus.

What are Weekend Cisco Collaboration Engineers?

Weekend Cisco Collaboration Engineers are IT professionals who specialize in supporting, maintaining, and troubleshooting Cisco Collaboration solutions—such as Cisco Unified Communications, Webex, and related voice, video, and messaging systems—specifically during weekend hours. They ensure that communication infrastructure remains operational outside of regular business hours, addressing issues and performing maintenance to minimize downtime. These engineers often work on-call, remotely, or onsite, and require expertise in Cisco technologies, networking, and VoIP systems.
What are popular job titles related to Weekend Cisco Collaboration Engineer jobs in Riverside, CA? For Weekend Cisco Collaboration Engineer jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Weekend Cisco Collaboration Engineer jobs in Riverside, CA look for? The top searched job categories for Weekend Cisco Collaboration Engineer jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Weekend Cisco Collaboration Engineer jobs? Cities near Riverside, CA with the most Weekend Cisco Collaboration Engineer job openings:
Infographic showing various Weekend Cisco Collaboration Engineer job openings in Riverside, CA as of July 2026, with employment types broken down into 29% As Needed, 61% Full Time, 5% Part Time, 4% Contract, and 1% Summer. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $129,315 per year, or $62.2 per hour.

Genesys Cloud Engineer (Telecom Network Engineer)

Schoolsfirstfcu

Riverside, CA

Full-time

Re-posted 12 days ago


Job description

We're always looking for diverse, talented, service-oriented people to join our exceptional team.

Genesys Cloud Engineer (Telecom Network Engineer)

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$96,110.00 - $153,777.00

Scheduled Weekly Hours:

40
What You'll Be Doing
Responsible for effective design, administration, configuration, installation, provisioning, monitoring and troubleshooting to ensure availability, capacity and performance of Contact Center systems, is achieved. Perform assigned duties as listed in RACI model(s) and under general direction from manager. Collaborate with peers, architects, project managers, managers and business stakeholders on design, strategy and project activities.
  • Support SchoolsFirst's complex telecommunications infrastructure, with a focus on one or more key functional areas: Routing and Switching, Voice & Collaboration and Contact Center
  • Design, install and configure systems for the telecommunications infrastructure, using best practice principles
  • Design and implement highly available solutions, in order to minimize repair and recovery efforts from hardware or software failures
  • Perform tasks to ensure system availability and reliability, including daily monitoring, ongoing performance tuning and optimization, and OS and application patching
  • Document Standard Operating Procedures (SOPs) for current system administration, while developing innovative and automated approaches for those processes which can be improved
  • Troubleshoot, resolve and provide root cause analysis of complex system and user issues, independently or through coordination with 3rd party vendor support
  • Collaborate with team members, service stakeholders and vendors to fulfill service and enhancement requests
  • Manage vendor relationships by defining objectives, maintaining regular communication and establishing KPI's to assess vendor performance
  • Support ongoing improvements, including periodic failover and testing efforts, of disaster recovery and business continuity solutions
  • Forecast, recommend, and implement capacity planning
  • Provide after-hours maintenance and support as needed
  • Provide world-class end-user service and technical support
  • Obtain relevant certifications based on the Certification Path identified by management
  • Consistently strive to make improvements to our processes and technology
  • Participate in regularly scheduled huddles and meetings; report on individual metrics, analyze deviations, and discuss areas of improvement with the team as a whole
  • On call rotation supporting the production environment 24x7x365.

Additional Job Functions

  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications
  • Bachelor's Degree with a technical major, such as engineering or computer science or equivalent years of experience required
  • 5-7 years of contact center application and IP telephony experience required
  • GCX-GCP Genesys Cloud CX Certified Professional preferred
  • GCX-GCD Genesys Cloud CX Certified Developer preferred
  • GCX-ARC Genesys Cloud Architect Certification
  • GCP-GC Genesys Cloud Certified Professional
  • GCD-GC Genesys Cloud Certified Developer
Knowledge, Skills, and Abilities
  • Advanced knowledge of UC/CC applications with 4+ years of experience with applications such as: Genesys, Cisco Unified Contact Center Enterprise, Avaya, Five9, 8x8...
  • Advanced knowledge of IP telephony architecture with 3+ years of practical experience with SIP trunks, SBCs, Media Gateways, FXS/FXO, Codecs...
  • Advanced knowledge of UC/CC technologies (e.g. IVR, APIs, ACD, WFM/WFO, Omnichannel communications...)
  • Advanced knowledge of voip protocols (e.g., SIP/SDP, RTP/SRTP, WebRTC, MGCP...)
  • Intermediate knowledge of network communication as defined by TCP/IP and OSI models
  • Intermediate knowledge of POTS, DS1/T1, E1, DS3, OC3, FE, GigE and 10GigE.
  • Intermediate knowledge monitoring tools for SNMP, packet capturing and application log files
  • Intermediate knowledge of operating systems, servers and storage.
  • Intermediate knowledge of CoS and QoS designs, configurations and support.
  • Intermediate knowledge of audit and security best practices (CCPA, PII, PCI DSS, ISO).
  • Additional Knowledge, Skills, and Abilities
      Advanced knowledge of UCaaS/CCaaS, with 2+ years of practical experience with Genesys CloudSupport ongoing designs, implementations and management of Genesys Cloud's Contact Center solutionMonitor, analyze and report on contact center performance using analytic tools for forecasting, metrics, and KPI's.Support capacity planning, load testing and performance tuning, to ensure optimal performance of the contact center systems.Manage cloud services vendor(s), monitoring ticket escalations, coordinating upgrades and holding them accountable to contractual SLA's and obligations.Collaborate with cross-functional teams to ensure successful delivery of organizational projects, which require integration through Genesys Cloud APIsWork closely with internal departments to understand their business requirements, in order to provide customized contact center solutions.

    SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

    At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you're excited about a position or wanting to make a career change but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

    SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

    This organization participates in E-Verify.