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Description

About Nine Orchard

Nine Orchard is a luxury hotel located on Manhattan's Lower East Side, blending historic architecture with thoughtful design, warm hospitality, and a strong sense of place. As part of the McGuire Moorman Lambert Hospitality (MML) family, Nine Orchard reflects a people-first culture grounded in excellence, creativity, and genuine care for both guests and team members.

About MML Hospitality

At McGuire Moorman Lambert Hospitality (MML), our mission is to create some of the world's most memorable hospitality experiences-where food, design, service, and storytelling come together seamlessly. Led by Larry McGuire, Tom Moorman, and Liz Lambert, MML is known for its refined, character-driven approach to hospitality.

As we continue to grow, we're entering an exciting new chapter-welcoming James Beard Award-winning chef April Bloomfield to our culinary leadership team and expanding our portfolio of iconic hotels, restaurants, and lifestyle concepts nationwide.

About the Role

The Human Resources Manager at Nine Orchard serves as the primary HR leader for the hotel, acting as a trusted partner to hotel leadership and employees alike. This role oversees all on-property HR functions, including union labor relations, employee relations, onboarding, compliance, HRIS administration, and employee engagement.

The ideal candidate brings strong hospitality experience, proven union expertise, excellent judgment, and a hands-on leadership style suited to a fast-paced luxury hotel environment.

What You'll Do

Labor Relations & Employee Relations

• Serve as the primary HR contact for unionized and non-union employees
• Manage union relationships, including contract interpretation, grievances, investigations, and disciplinary processes
• Partner with hotel leadership to ensure consistent application of collective bargaining agreements and company policies
• Provide guidance on employee relations issues with professionalism, discretion, and empathy

Onboarding & Employee Experience

• Manage full-cycle onboarding for all hotel employees, including new hire paperwork, orientation, and system setup
• Lead engaging and informative new hire orientations (Spanish-language support when needed)
• Act as a consistent, accessible HR presence on property, fostering trust and approachability

Compliance & Policy Administration

• Ensure compliance with federal, New York State, and New York City labor laws
• Conduct regular audits (I-9s, certifications, postings, safety training, union documentation)
• Maintain, communicate, and enforce HR policies and procedures

HRIS & Reporting

• Maintain accurate employee data in HRIS systems (Paylocity preferred)
• Generate and analyze reports related to staffing, turnover, retention, and compliance
• Ensure data integrity across HR, payroll, and benefits platforms

Leave Tracking & Payroll Coordination

• Track employee leave (medical, FMLA, NY Paid Family Leave, sick time, parental leave)
• Partner with payroll and benefits teams to ensure accurate processing and communication

Culture, Engagement & Recognition

• Lead employee recognition initiatives, including anniversaries, milestones, and celebrations
• Support engagement efforts that strengthen morale, retention, and workplace culture

Special Projects

• Participate in cross-functional HR initiatives aligned with hotel and corporate priorities
• Support continuous improvement of HR systems, communication, and employee experience

What We're Looking For

• 7+ years of HR experience, preferably in hospitality, hotels, or a unionized environment
• Demonstrated union experience required (grievance handling, CBAs, labor relations)
• Strong working knowledge of employment law and compliance best practices
• HRIS experience required (Paylocity preferred)
• Spanish fluency (written and spoken) is a strong plus
• Exceptional communication, organization, and problem-solving skills
• High level of discretion and professionalism

Work Environment & Requirements

• On-call availability during select weekends as needed
• Regular computer use; occasional lifting of up to 25 lbs
• Employment is contingent upon successful completion of a comprehensive background check

What MML Hospitality Offers

• Competitive salary and bonus potential
• Paid Time Off
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement benefits
• Parental Leave
• MML property discounts (hotel, restaurant, retail)
• Beverage education reimbursement
• Advancement and promotion opportunities
• Community service opportunities
• Relocation assistance (if applicable)

If an offer is accepted for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information.

By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend for all qualified applicants to be given equal opportunity and for selection decisions based on job-related factors, merit, and business needs.