$15.25 - $20.75/hr
Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner ...
$15.25 - $20.75/hr
Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner ...
Miami, FL · On-site
$15.25 - $20.75/hr
Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner ...
Miami, FL · On-site
$15.25 - $20.75/hr
Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner ...
Pompano Beach, FL · On-site
$23 - $28/hr
Participate in after-hours (evening and weekend) on-call rotation. * Travel to remote locations to provide support as needed. * Perform other duties as assigned. * Must be able to lift 50 pounds.
Quick apply
Pompano Beach, FL · On-site
$23 - $28/hr
Participate in after-hours (evening and weekend) on-call rotation. * Travel to remote locations to provide support as needed. * Perform other duties as assigned. * Must be able to lift 50 pounds.
Miami, FL · On-site
$38K - $42K/yr
Providing constant technical support to partners and customers remotely from our Miami offices ... Availability to work 24/7 shifts during nights, weekends, and holidays. * Full-time position with 5 ...
Miami, FL · On-site
$38K - $42K/yr
Providing constant technical support to partners and customers remotely from our Miami offices ... Availability to work 24/7 shifts during nights, weekends, and holidays. * Full-time position with 5 ...
Miami, FL · On-site
Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...
Miami, FL · On-site
Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...
Miami, FL · On-site
Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...
Quick apply
Miami, FL · On-site
Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...
Miami, FL · On-site
Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...
Miami, FL · On-site
Join Gopuff as a Support Specialist where you will be responsible for resolving the organization's most complex support issues across Customer, Driver, and Acquisition Support. As a member of the ...
Pompano Beach, FL · On-site
$36 - $53/hr
The PT provides or directs a majority of the patient's physical therapy to support patients ... Days with rotating weekends Requirements : College degree, FL license, BLS cert, at least 2 years ...
Pompano Beach, FL · On-site
$36 - $53/hr
The PT provides or directs a majority of the patient's physical therapy to support patients ... Days with rotating weekends Requirements : College degree, FL license, BLS cert, at least 2 years ...
Miami, FL · On-site
$14.75 - $19.25/hr
Support Center Representative Corporate Job Title: Associate Division: Operations Department ... Phone (Inbound and Outbound), Email, Web/Live Chat and other channels implemented in the future.
Miami, FL · On-site
$14.75 - $19.25/hr
Support Center Representative Corporate Job Title: Associate Division: Operations Department ... Phone (Inbound and Outbound), Email, Web/Live Chat and other channels implemented in the future.
Miami, FL · On-site
$38K - $42K/yr
Providing constant technical support to partners and customers remotely from our Miami offices ... Availability to work 24/7 shifts during nights, weekends, and holidays. * Full-time position with 5 ...
Quick apply
Miami, FL · On-site
$38K - $42K/yr
Providing constant technical support to partners and customers remotely from our Miami offices ... Availability to work 24/7 shifts during nights, weekends, and holidays. * Full-time position with 5 ...
Miami, FL · On-site
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
Miami, FL · On-site
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
Quick apply
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
Coral Gables, FL · On-site
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
Coral Gables, FL · On-site
$16 - $18/hr
... video chat for your convenience. If you're passionate about supporting older adults so they can ... Weekdays, Weekends, Day shift, Night Shift *Shifts will always be a minimum of 5 hours but can be ...
They are seeking a Multimedia Technical Support Specialist to provide graphic and audio support to ... weekends and holidays depending on case load; flexibility is key • Strong communication and ...
They are seeking a Multimedia Technical Support Specialist to provide graphic and audio support to ... weekends and holidays depending on case load; flexibility is key • Strong communication and ...
Miramar, FL · On-site
Technician Support (providing real-time technical troubleshooting, equipment provisioning, and ... The incumbent must be willing to work variable shifts, including days, evenings, weekends, and ...
Miramar, FL · On-site
Technician Support (providing real-time technical troubleshooting, equipment provisioning, and ... The incumbent must be willing to work variable shifts, including days, evenings, weekends, and ...
Hialeah, FL · On-site
$42 - $44/hr
Contract Support Specialist with Creative Engineering, Strategic Partner with DJ&A Location: Palm Beach County and Treasure Coast, Florida Company: Creative Engineering Group LLC . About Creative ...
Quick apply
Hialeah, FL · On-site
$42 - $44/hr
Contract Support Specialist with Creative Engineering, Strategic Partner with DJ&A Location: Palm Beach County and Treasure Coast, Florida Company: Creative Engineering Group LLC . About Creative ...
Fort Lauderdale, FL · On-site
$17.75 - $23.75/hr
Your Purpose The Post-Cruise Support Agent provides exceptional support to guests, travel advisors ... Scheduled hours may include evenings, weekends, and holidays. Flexibility is required, as schedules ...
Fort Lauderdale, FL · On-site
$17.75 - $23.75/hr
Your Purpose The Post-Cruise Support Agent provides exceptional support to guests, travel advisors ... Scheduled hours may include evenings, weekends, and holidays. Flexibility is required, as schedules ...
Fort Lauderdale, FL · On-site
$23.80 - $27.13/hr
The Kinship Support Specialist is responsible for identifying family needs and driving the implementation of accessing and connecting the family to support the youth placed in their home. Position ...
Fort Lauderdale, FL · On-site
$23.80 - $27.13/hr
The Kinship Support Specialist is responsible for identifying family needs and driving the implementation of accessing and connecting the family to support the youth placed in their home. Position ...
$13.79 - $16.43
14% of jobs
$17.81 is the 25th percentile. Wages below this are outliers.
$16.43 - $19.06
21% of jobs
$19.06 - $21.70
14% of jobs
The median wage is $21.85 / hr.
$21.70 - $24.33
18% of jobs
$26.12 is the 75th percentile. Wages above this are outliers.
$24.33 - $26.96
12% of jobs
$26.96 - $29.60
6% of jobs
$29.60 - $32.23
4% of jobs
$32.23 - $34.86
3% of jobs
$34.86 - $37.50
3% of jobs
$37.50 - $40.13
3% of jobs
$40.13 - $42.76
1% of jobs
$13
$24
$42
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
The most popular types of Chat Support jobs in Miami, FL are:
For Weekend Chat Support jobs in Miami, FL, the most frequently searched job titles are:
The top searched job categories for Weekend Chat Support jobs in Miami, FL are:
Cities near Miami, FL with the most Weekend Chat Support job openings:
$15.25 - $20.75/hr
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 27 days ago
Job Context
The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders.What You'll Do
Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries and software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support.
Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive and memorable customer experience in every interaction.
Ensure first contact response and resolution for non-complex customer queries is within defined targets.
Develop expertise relative to the Product suite you support.
Create and update case documents based on the information identified during troubleshooting, maintaining thorough records of customer interactions and issue resolutions.
Proactively identify technical issues with the software and accurately report them through our internal escalation channels to our Sr.CSRs, ensuring that they receive the necessary information to address and resolve these issues promptly.
This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.
What You'll Bring
Excellent communication and relationship building skills.
A polite and friendly telephone manner.
An eagerness and enthusiasm to learn, along with the ability to learn quickly.
Good time management and organizational skills.
Upbeat and proactive can-do attitude.
Ability to demonstrates an understanding of supported product/suite of focus and can explain how configurations affect results.
Able to demonstrate troubleshooting abilities by grasping the situation and knowing what part of the application is the likely root cause (profiles, settings, actions/workflows).
Able to utilize knowledge base articles.
An understanding or insight into trades industries would be advantageous.
A good understanding of cloud based technologies and systems would be advantageous.
What We Can Offer You
Responsible Time Off
Comprehensive medical, dental, vision package with 100% employer paid options
Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase.
Wellness Challenge App, Diabetes Prevention App, and Health Hub App
401k/Retirement Plan with 6% employer match
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Program - get rewarded for referring a friend to join our team!
Diverse training & internal networking opportunities across all of our product lines
Opportunities for career progression and development
Service recognition awards
Click here to find out more about working at Simpro Group!
Our Core Values
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
*Please note, no agencies will be accepted in the recruitment of this role.
