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Weekend Chat Support Jobs in Lancaster, TX (NOW HIRING)

Remotetravelcareers

Travel Customer Support

Dallas, TX · Remote

$16.75 - $21.50/hr

Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions and guide customers to the right options. * Update reservations and confirm details for accuracy.

Alphabe Insight Inc

Customer Support Specialist

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Resolve customer complaints via phone, email, or chat in a professional manner. * Maintain an in ... Proven experience in a customer support role or similar position. * Exceptional communication ...

Nexora Talent

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Support daily administrative and operational tasks as assigned * Maintain professionalism and ...

Pye Barker Fire and Safety LLC

Customer Support

Grapevine, TX · On-site

$15.75 - $20/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Lancaster, TX

Weekend Chat Support information

See Lancaster, TX salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for weekend chat support in Lancaster, TX is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.88 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Lancaster, TX?

The most popular types of Chat Support jobs in Lancaster, TX are:

What job categories do people searching Weekend Chat Support jobs in Lancaster, TX look for?

The top searched job categories for Weekend Chat Support jobs in Lancaster, TX are:

What cities near Lancaster, TX are hiring for Weekend Chat Support jobs?

Cities near Lancaster, TX with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you

Service Desk Agent-Technical Support

Workforce Opportunity Services

Dallas, TX • Hybrid

$19/hr

Full-time

Medical, PTO

Re-posted 8 days ago

Job description

OverviewPosition Description:
  • In this role, under the direct supervision and with mentoring and guidance, the IT Support technician provides technical support to end users of company workstations, personal computers, hardware, software, peripherals and mobile/cellular devices.
  • You will respond to standard questions, issues and problems reported via phone, chat or tickets.
  • May investigate and respond to standard requests for information as well as IT issues, questions and problems.
  • Assignments are directed at gaining experience in basic techniques and procedures for handling service, issues, questions and problems arising in the day to day use of individual workstations, computers, hardware and software. 
  • Ideal candidate will be versatile, enthusiastic to work in highly flexible, team-oriented environments that have exceptional communication, analytical and organizational skills. 
Responsibilities
  • Provides technical support for standard configurations of workstations, personal computers and associated hardware and software.
  • Troubleshoots standard software and hardware questions, issues, problems and failures via telephone, chat or tickets.
  • Identifies complex issues, questions and problems and refers them to more senior staff or other IT groups for investigation and resolution.
  • Screens, diagnoses and resolves or refers specific assigned inquiries and work requests received via phone, chat or tickets related to maintenance of personal computers, workstations, software and associated hardware; refers those requests to appropriate IT staff for resolution.
  • May work with other members of the staff to resolve more complex matters.
  • Works to develop an understanding of standard issues, questions and problems with standard workstations, personal computers, software and associated hardware and the resolutions to those matters.
  • Follows policies, procedures and standards in responding to end user requests and providing end user support.
  • Documents and reports all service requests and their outcome, following standard procedures and practices.
  • Performs other responsibilities associated with this position as may be appropriate and assigned.
QualificationsCandidate Profile:
  • Authorized to work in the United States
  • High School Diploma or Equivalent
  • Available to work full-time
  • Experience with MacOS. 
  • Experience with Linux.
  • Knowledge of Microsoft Operating Systems (Windows 10/11 and Office 365) and applications. 
  • Knowledge of personal computer technology and hardware as well as cellular telephones.
  • Knowledge of the M.I.S. environment
  • Knowledge of M.A.C. (Moves, Adds, and Changes) and Virtual Desktop preferred
  • Knowledge of KCS Method and Knowledge based articles
  • Excellent customer service skills
  • An aptitude for identifying, analyzing, and resolving common technical issues, questions, and problems with personal computers, workstations, software, and associated hardware
Additional InformationDuration/Schedule:
  • Full-Time (40 hours/Week)
  • On-Call rotation (Nights/Weekends/Holidays)
  • Individual MUST be available to work ONE of the following shifts:
    • Monday-Friday, 10:00am-7:00pm CST
    • Monday-Friday, 11:00am-8:00pm CST
    • Monday-Friday, 12:00am-9:00pm CST
Salary:
  • $19.00/Hour (Plus Benefits)
Location:
  • Hybrid (3 days on-site / 2 days remote)
  • Office Location:
    • Dallas, TX
Benefits
  • Low Cost Health Insurance (after 90 days Full Time) 
  • Paid Vacation (Accrual begins immediately - Available After 90 days Full Time) 
  • Paid Company Holidays 
  • Education (Tuition Assistance, Student Loan Reimbursement or Professional Development) 
  • Individual Mentor
About Us

Our vision is to empower early-career professionals to achieve long-lasting professional success and financial independence while supporting companies in building workplaces that reflect and engage with the communities they serve.We are in the business of creating dynamic partnerships that transform lives.  

Pay RangeUSD $19.00 - USD $19.00 /Hr.Employment Type: FULL_TIME

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