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Weekend Chat Support Jobs in Fishkill, NY (NOW HIRING)

Client Support Specialist

Montebello, NY ยท On-site +1

$70K - $90K/yr

What You'll Do This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related ...

Free People Key Holder

Danbury, CT ยท On-site

$18.63/hr

Supports the store management team by participating in daily office procedures, execution of ... Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and ...

Free People Key Holder

Danbury, CT ยท On-site

$18.63/hr

Supports the store management team by participating in daily office procedures, execution of ... Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and ...

Client Services Rep. II

Danbury, CT

$16.25 - $22.25/hr

Respond to telephone, email, and live chat inquiries from clients and retailers. * Keep up-to-date on new information or changes that have been issued to the product line or within the company.

Client Services Rep. II

Danbury, CT ยท On-site

$16.25 - $22.25/hr

Respond to telephone, email, and live chat inquiries from clients and retailers. * Keep up-to-date on new information or changes that have been issued to the product line or within the company.

Client Services Rep. II

Danbury, CT

$16.25 - $22.25/hr

Respond to telephone, email, and live chat inquiries from clients and retailers. * Keep up-to-date on new information or changes that have been issued to the product line or within the company.

Client Services Rep. II

Danbury, CT

$16.25 - $22.25/hr

Respond to telephone, email, and live chat inquiries from clients and retailers. * Keep up-to-date on new information or changes that have been issued to the product line or within the company.

Client Services Rep. II

Danbury, CT ยท On-site

$16.25 - $22.25/hr

Respond to telephone, email, and live chat inquiries from clients and retailers. * Keep up-to-date on new information or changes that have been issued to the product line or within the company.

Client Services Rep. II

Danbury, CT

$16.25 - $22.25/hr

Respond to telephone, email, and live chat inquiries from clients and retailers. * Keep up-to-date on new information or changes that have been issued to the product line or within the company.

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Weekend Chat Support information

See Fishkill, NY salary details

$14

$25

$44

How much do weekend chat support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for weekend chat support in Fishkill, NY is $25.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.32 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Fishkill, NY? The most popular types of Chat Support jobs in Fishkill, NY are:
What are popular job titles related to Weekend Chat Support jobs in Fishkill, NY? For Weekend Chat Support jobs in Fishkill, NY, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Fishkill, NY look for? The top searched job categories for Weekend Chat Support jobs in Fishkill, NY are:
What cities near Fishkill, NY are hiring for Weekend Chat Support jobs? Cities near Fishkill, NY with the most Weekend Chat Support job openings:
Infographic showing various Weekend Chat Support job openings in Fishkill, NY as of July 2026, with employment types broken down into 58% Full Time, 16% Part Time, 8% Temporary, and 18% Contract. Highlights an 84% In-person, 8% Hybrid, and 8% Remote job distribution, with an average salary of $54,047 per year, or $26 per hour.
Client Support Specialist

Client Support Specialist

Empeon

Montebello, NY โ€ข On-site, Remote

$70K - $90K/yr

Full-time

Posted 24 days ago


Job description

What You'll Do
This person will become a subject matter expert on the Empeon platform and be responsible for empowering our clients to succeed by providing support and responding to inquiries related to our Payroll, Human Resources, and Time & Attendance application.
Responsibilities include:
  • Administrate client inquiries through our ticketing system
  • Assist clients via email and phone with Payroll & HR practice guidance and apply this knowledge within the toolset of Empeon
  • Assist internal and external users with system modules such as profile setups, reporting, accrual setups, and payroll processing setups
  • Stay abreast of system modules and updates and test for understanding of monthly released features
  • Assist other departments such as Tax and Implementation if the need arises.
  • Communication with Product team, management & Development regarding client needs
  • Assist with other business objectives as determined by management
  • Previous experience in Customer Success, Technical Support, Sales or other client relations fields
  • Previous experience working for a payroll service provider or as an organization's Payroll Manager is a plus. Experience in using Empeon's payroll platform a major plus.
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Excel with an understanding of querying and V-Lookups needed
  • CPP preferred though not required depending on experience

What you'll need to get the job done:
What we offer:
  • Competitive salary
  • Flexible work schedule
  • Positive, respectful, and relaxed environment
  • Flat organization - no bureaucracy, stuff gets done!

Empeon logo

About Empeon

Sourced by ZipRecruiter

Industry

Software development

Company size

51 - 200 Employees

Headquarters location

Montebello, NY, US

Year founded

1998