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Weekend Chat Support Jobs in Columbus, IN (NOW HIRING)

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Weekend Chat Support information

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How much do weekend chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for weekend chat support in Columbus, IN is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.39 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Columbus, IN?

The most popular types of Chat Support jobs in Columbus, IN are:

What job categories do people searching Weekend Chat Support jobs in Columbus, IN look for?

The top searched job categories for Weekend Chat Support jobs in Columbus, IN are:

What cities near Columbus, IN are hiring for Weekend Chat Support jobs?

Cities near Columbus, IN with the most Weekend Chat Support job openings:

DWU - CESC - Support Specialist Maintenance - 3rd Shift

Cummins

Columbus, IN • On-site

Full-time

Re-posted 20 days ago


Cummins rating

8.0

Company rating: 8.0 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

137th of 544 rated manufacturers


Job description

Job Summary:

Performs skilled activities which support manufacturing business needs. Selects and uses appropriate tools, machinery and specialty equipment completing work with limited guidance. Learns and understands the protocols of working safely with electricity and other energy sources with industrial equipment.

Key Responsibilities:

Health, Safety & Environmental (HSE) Stop work and immediately report any major injury hazards. Report any work-related injury, illness, incident or hazard. Comply with HSE standards, policies, procedures and regulations. Use appropriate personal protective equipment. Promote interdependence by looking out for one another. Correct hazards within your control and capabilities. Recognize how your work may impact the environment and work to minimize the negative impact. Engage in HSE Training. Quality Applies high standards of workmanship and craftsmanship. Support equipment uptime and downtime failure analysis. Performs work in accordance with diagrams, sketches, operation manuals and specifications using various tools, measuring and testing instruments. Provide feedback into the Preventive Maintenance system. Follows all process documentation and quality procedures. Raises issues to minimize cost and quality exposures. Performs quality inspections. Delivery Performs the skilled activities expected by their roles in accordance with defined roles and responsibilities. Demonstrates a high level of competency in core work skills. Repairs and maintains equipment. Performs and documents preventive, emergency, corrective and predictive maintenance activities. Maintains clean and orderly work area, including routine housekeeping and machine cleaning tasks. Performs other miscellaneous duties as required to meet business goals. Work with peers and support staff to: Identify and reduce manufacturing constraints Solve problems and improve processes Participate in continuous improvement activities Teamwork Communicates effectively with the assigned team and with all support teams. Completes training and personal development in line with business requirements. Participates actively with local Total Productive Maintenance (TPM) teams in ways to improve quality, safety, process, material flow, and employee development.

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

Perform a wide range of maintenance activities across mechanical, electrical, and fabrication disciplines to ensure equipment reliability, safety, and operational efficiency. Troubleshoot, diagnose, repair, assemble, install, test, and maintain industrial equipment and systems using appropriate tools, technologies, and best practices.

Apply working knowledge of electrical systems, mechanical components, and fabrication techniques to support production and facility operations. Safely work with electricity, stored energy, and other hazardous energy sources by adhering to established protocols, including Lockout/Tagout (LOTO), and continuously building competency in industrial safety standards.

Operate with a high degree of independence while also supporting team development by sharing knowledge, coaching, and providing guidance to other technicians as needed.

Establish and maintain effective working relationships across departments. Communicate clearly and professionally to coordinate work, report issues, and ensure alignment with operational needs. Demonstrate strong teamwork by contributing positively to the work environment and supporting collective goals.

Execute all tasks within established safety and risk management frameworks. Recognize hazards, assess risk, and follow defined procedures to mitigate potential issues. Comply with all site-specific safety policies and actively support continuous improvement in safety performance.

Competencies:
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Drives results - Consistently achieving results, even under tough circumstances.
Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Controls Safety - Recognizes controls related hazards in a manufacturing environment (Electrical, Hydraulic, Pneumatic) to incorporate safe practices and procedures as part of the daily work plan to reduce injuries and create a safe machine environment.
Manufacturing Knowledge - Demonstrates the knowledge of manufacturing by correctly implementing changes in current processes, equipment, and applications to meet the function's needs and contribute towards continuous improvement.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
High school diploma, GED, or equivalent AND

Associate's degree with two-four years of relevant experience OR

Trade certificate with six years of relevant experience OR

Eight years of relevant experience OR

Department of Labor certification.

Must pass all related testing.
Experience:
Experience Associate's degree with two-four years of relevant experience OR Trade certificate with six years of relevant experience OR Eight years of relevant experience OR Department of Labor certification.


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About Cummins

Sourced by ZipRecruiter

Cummins Inc., headquartered in Columbus, IN, US, is a global power leader that designs, manufactures, and distributes numerous power products and systems. With its genesis from as early as 1919, the company readily serves diverse industries such as transportation, industrial, generator drive, or marine applications, among others. At the heart of Cummins' operations, its key product lineup encompasses diesel & natural gas engines, generator sets, engine components, and filtration, emission solutions, and electrical power generation systems. Cummins deeply embodies core values of integrity, respect for diversity, teamwork, performance excellence, and social responsibility - all of which dynamically fuel their mission 'Making people's lives better by powering a more prosperous world'.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Columbus, IN, US

Year founded

1919