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Weekend Chat Support Jobs in Augusta, GA (NOW HIRING)

Circle K

Customer Service Representative

North Augusta, SC · On-site

$15 - $20.50/hr

Store 2723249: 421 W Martintown Rd, North Augusta, South Carolina 29841 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Full time Customer Service Representative We want ...

Circle K

Customer Service Representative

Graniteville, SC · On-site

$13.50 - $18.50/hr

Store 2703117: 651 Bettis Academy Rd, Graniteville, South Carolina 29829 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time Customer Service Representative We ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Augusta, GA

Weekend Chat Support information

See Augusta, GA salary details

$13

$24

$42

How much do weekend chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for weekend chat support in Augusta, GA is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $26.68 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Augusta, GA?

The most popular types of Chat Support jobs in Augusta, GA are:

What job categories do people searching Weekend Chat Support jobs in Augusta, GA look for?

The top searched job categories for Weekend Chat Support jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Weekend Chat Support jobs?

Cities near Augusta, GA with the most Weekend Chat Support job openings:

Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Augusta, GA as of August 2026, with employment types broken down into 65% Full Time, 30% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $50,929 per year, or $24.5 per hour.

Call Center Representative - Customer Retention & Sales Support

Zodiac Solutions

Augusta, GA • On-site

$16 - $17/hr

Contractor

Re-posted yesterday

Job description

Call Center Representative – Customer Retention & Sales Support

Location: Augusta, GA (Onsite – 5 Days/Week)
Pay Rate: $16–$17/hr on W2
Interview Type: In-Person Interview Required

Job Summary

We are hiring a motivated and customer-focused Call Center Representative for our Augusta, GA location. This is a fully onsite position ideal for candidates with prior call center, customer service, customer retention, or sales support experience.

The ideal candidate will have strong communication skills, the ability to handle high-volume inbound/outbound calls, and experience assisting customers in a fast-paced call center environment.

Key Responsibilities
  • Handle inbound and outbound customer calls professionally and efficiently
  • Promote, retain, and support company products and services
  • Assist customers with service requests, account inquiries, and issue resolution
  • Provide excellent customer service while maintaining high customer satisfaction
  • Explain fees, billing adjustments, and service options clearly to customers
  • Follow structured call flows and company procedures during customer interactions
  • Demonstrate active listening and problem-solving skills
  • Negotiate and process customer retention/save requests when applicable
  • Maintain accurate call notes and customer records
  • Meet performance metrics related to customer experience and productivity
Required Qualifications
  • Prior experience in a call center environment is required
  • Experience in customer service, customer retention, sales, or collections preferred
  • Strong verbal communication and interpersonal skills
  • Comfortable working in a fast-paced, high-call-volume environment
  • Ability to multitask and navigate computer systems efficiently
  • High School Diploma or GED required
  • Ability to work onsite 5 days per week in Augusta, GA
Preferred Skills
  • Customer Retention
  • Inbound/Outbound Calling
  • Sales Support
  • Customer Relationship Management (CRM)
  • Call Center Operations
  • Problem Solving
  • Active Listening
  • Data Entry
  • Customer Support
Work Location

621 NW Frontage Rd, 2nd Floor, Augusta, GA 30907

Additional Information
  • Fully onsite role
  • In-person interview mandatory
  • Immediate interview and quick hiring process

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Call Center Representative, Customer Service Representative, Customer Support, Customer Retention Specialist, Call Center Agent, Inbound Call Center, Outbound Calling, Sales Support Representative, Customer Care Representative, CSR, Augusta GA Jobs, Onsite Customer Service Jobs