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Weekend Chat Support Jobs in Pennsylvania (NOW HIRING)

Customer Support Specialist

York, PA ยท Hybrid

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with day-to-day aspects of Support issues and optimization of service * Facilitating support requests ...

Customer Support Specialist

York, PA ยท Hybrid

$17.75 - $23.75/hr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with day-to-day aspects of Support issues and optimization of service * Facilitating support requests ...

Customer Support Specialist

York, PA ยท On-site

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with day-to-day aspects of Support issues and optimization of service * Facilitating support requests ...

$13.50 - $18.50/hr

You will have one weekend day off and one weekday off. Days off are typically not consecutive, we ... Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ...

$12.50 - $17/hr

You will have one weekend day off and one weekday off. Days off are typically not consecutive, we ... Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ...

Banking CSR

Blue Bell, PA ยท On-site

$18.50/hr

Deliver responsive phone, email, and chat support to customers seeking assistance with various banking products and online services. * Guide clients through questions related to checking, savings ...

... Weekend and PM Time Crew at our Wexford location. We ask our crew to embrace a culture of ... Real Community Love and Support. Apply to be part of the team and we'll set up a chat ASAP to see ...

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Weekend Chat Support information

See Pennsylvania salary details

$14

$26

$44

How much do weekend chat support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend chat support in Pennsylvania is $26.11, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.41 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Pennsylvania?

The most popular types of Chat Support jobs in Pennsylvania are:

What are popular job titles related to Weekend Chat Support jobs in Pennsylvania?

For Weekend Chat Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Weekend Chat Support jobs in Pennsylvania look for?

The top searched job categories for Weekend Chat Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Weekend Chat Support jobs?

Cities in Pennsylvania with the most Weekend Chat Support job openings:

Infographic showing various Weekend Chat Support job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $54,309 per year, or $26.1 per hour.

Customer Support Specialist

Shipfusion

York, PA โ€ข Hybrid

$55K - $65K/yr

Full-time

Re-posted 5 days ago


Job description

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.

At Shipfusion we pride ourselves on our commitment to entrepreneurship and innovation. We are always looking for individuals who share these values, and who are looking to further their careers in a unique and rapidly growing organization!

The Opportunity:

We are looking for a highly motivated Support Associate to join our Customer Success team. Reporting to the Manager, Customer Experience you will be a key part of supporting Shipfusion's clients.

In this role you will…

  • Handle incoming chat, support tickets and email interaction with Shipfusion clients
  • Assist with day-to-day aspects of Support issues and optimization of service
  • Facilitating support requests within Shipfusion's facilities as required
  • Manage orders in "Review" in Shipfusion Support Portal
  • Execute support tickets from start to finish
  • Reshipments, requests for receiving inventory, status of returns and general updates
  • Communicate directly with the customer and carriers regarding shipments and shipment issues
  • Follow up on internal order status for aged orders
  • Work directly with our Client Service, Engineering and Warehouse teams to ensure deliverables are being achieved
  • Generate and distribute reporting to the business outlining Client Support issues and metrics
  • Ensure the integrity and continued operation of the food safety system (SQF Program) in the event of organizational or personnel changes within the company or associated facilities.

What You'll Bring to the Team (Required Skills):

  • 2+ years experience working in an customer service, warehousing or logistics environment
  • Excellent written and oral communication skills
  • A self-starter who is result-oriented, resourceful, innovative, intellectually curious and who takes initiative and risks.
  • Demonstrate strong ability to embrace and adapt to changes and learn quickly in a fast-paced environment
  • Strong organizational skills
  • Experience with Zendesk Support and Hubspot a plus but not mandatory

Why join Shipfusion?

Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.

Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.

Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.

Cutting-Edge Tech Setup: Receive a brand-new MacBook shipped to you, plus a budget to personalize your workspace with peripherals of your choice.

Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.

Hybrid Work Opportunities: Enjoy the flexibility and convenience of working from the comfort of your home.

Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.

Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.

Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.

High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.

Compensation Range
$55,000—$65,000 USD