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Weekend Call Center Jobs in Woonsocket, RI (NOW HIRING)

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$15.50 - $20.25/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key role within the organization and is focused on providing exceptional service through various ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key role within the organization and is focused on providing exceptional service through various ...

Mechanics Cooperative Bank

Call Center Agent

Taunton, MA · On-site

$19.23 - $27.88/hr

Call Center Agent Status: Full Time Location: Taunton, MA Summary: The Call Center Agent is a key role within the organization and is focused on providing exceptional service through various ...

vTech Solution

Call Center Executives

Canton, MA · On-site

$17 - $21.25/hr

Call Center Executives vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing ...

Rodenhiser Home Services Inc

Call Center Manager

Holliston, MA · On-site

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Scope The Call Center Manager is responsible for leading the daily operations of Rodenhiser Home Services' Customer Service Department. This role ensures exceptional customer experience from the ...

Rodenhiser Home Services Inc

Call Center Manager

Holliston, MA · On-site

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Scope The Call Center Manager is responsible for leading the daily operations of Rodenhiser Home Services' Customer Service Department. This role ensures exceptional customer experience from the ...

Adecco

Call Center Representatives

Boston, MA

$23 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Adecco Staffing is currently hiring experienced Call Center Representatives for a temp-to-hire opportunity in Boston, MA. Pay Rate: $23.00-$25.00/hour Location: Boston, MA Available Schedules 2nd ...

Alphabe Insight Inc

Call Center Representative

Boston, MA · On-site

$17.50 - $21.75/hr

We are seeking a dedicated and customer-oriented Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing ...

Apex Systems

Call Center Representative

Lincoln, RI

$15 - $18.75/hr

Provide call center based technical support to store locations, vendors and staff. Serve as first level support for troubleshooting of issues encountered in store rollouts. Rollouts may include POS ...

Vitra Health

Call Center Manager

Boston, MA · On-site

$110K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Opportunity The Call Center Manager is responsible for the strategic leadership, operational management, and overall performance of the Client Scheduling Department. This role oversees a team of ...

Tempus

Call Center Representative

Stoughton, MA · On-site

$17 - $21.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Call center and phone customer service experience highly preferred * Bilingual preferred: Fluent in English and all languages * Stoughton office location * 3 months required in person for training ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Woonsocket, RI

Weekend Call Center information

See Woonsocket, RI salary details

$10

$17

$23

How much do weekend call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for weekend call center in Woonsocket, RI is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.41 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Woonsocket, RI?

The most popular types of Call Center jobs in Woonsocket, RI are:

What job categories do people searching Weekend Call Center jobs in Woonsocket, RI look for?

The top searched job categories for Weekend Call Center jobs in Woonsocket, RI are:

Weekend Call Center jobs near you

Call Center Agent

Mechanics Cooperative Bank

Taunton, MA • On-site

$15.50 - $20.25/hr

Other

Re-posted 7 days ago

Job description

Position: Call Center Agent
Status: Full Time
Location: Taunton, MA
Summary:
The Call Center Agent is a key role within the organization and is focused on providing exceptional service through various communication channels including phone, secure messaging and contact us. The Call Center Agent is expected to be highly proficient in resolving problems, identifying customer needs, and aiding in the resolution of customer complaints while recommending appropriate solutions.
Key Accountabilities for This Position:
  • Thorough knowledge of the Bank's core system.
  • Proper phone skills and etiquette.
  • Strong attention to detail and follow through.
  • Thorough knowledge of Mechanics Cooperative Bank's products and services.
  • Ability to market and refer products to customers.
  • Strong compliance and Federal Regulation knowledge.
  • Good problem-solving and decision-making abilities.
  • Knowledge of basic computer functions and strong math skills.
  • Excellent oral and written communication skills.
  • Retail/sales experience or equivalent work experience preferred.
  • Must possess at least intermediate technology, fluency in Windows Operating Systems and Microsoft Office tools.
  • Must be able to relate to other people beyond giving and receiving instructions
  • Must be able to get along with coworkers or peers without exhibiting behavioral extremes
  • Display a willingness to receive and respond appropriately to criticism from a supervisor
  • Ability to effectively communicate information and respond to questions in person and in group settings with customers, vendors, and employees
Specific Duties and Accountabilities:
  • Always deliver superior customer service.
  • Identify, support and resolve service needs of customers in an environment that requires accuracy, multi-tasking and effective listening and communication skills.
  • Provide back-office support for the branch network.
  • Demonstrate an understanding of the multiple ways customers' bank using online and mobile technology and branch offices. Explain the services and various channels.
  • Identify and report fraud or suspected fraud occurrences. Is continuously aware of fraud threats and steps needed to protect customers and the Bank.
  • Provide assistance with debit card travel alerts, daily limit increases, card activation/deactivation, and new card orders.
  • Protect customer information by following department security guidelines and procedures.
  • Complete necessary customer documents and forward them to branches for customer signatures.
  • Participate in and support Call Center sales and cross selling efforts.
  • Verification of address changes and online banking enrollments.
  • Assist with Online Banking password resets and customer inquiries.
  • Complete outbound calls for the 2 day calls on the 2x2x2's.
  • Responsible for reviewing incoming fax requests and forwarding them to the correct departments.
  • Take ownership for customer error and problem solving including any necessary research to bring about a positive resolution to the problem.
  • Participate in customer courtesy call initiatives including quarterly Call Night.
  • Serve as sales champion for all delivery channels
  • Meet expectations for all call center-related statistics, including but not limited to measurement of calls handled and not ready times.
  • Responsible for tracking and maintaining detailed customer call notes.
  • Actively listens to clients to identify referral opportunities.
  • Respond to Contact Us and Secure Messaging and respond to customers in a timely manner.
  • Address basic loan inquiries.
  • Complete all training requirements on time.
  • Other duties as assigned.
Job requirements:
  • Calls may be monitored and or recorded for quality service and training purposes.
  • Strong computer skills including familiarity with multiple browsers, multiple tabs, and multiple window navigation required.
  • Must be able to overcome disgruntled customer objections and work toward a positive outcome.
  • Ability to perform in a face-paced environment requires high energy and strong sense of urgency.
  • Stationary position wearing a headset for extended periods of time.
  • Good knowledge of Bank products and services, sufficient to have initial conversations with prospects, qualified leads and refer business customers.
  • Responsible for adhering to all applicable Bank policies, procedures, law and regulations.
  • Thorough understanding of residential and consumer lending products.
  • Call Center/sales experience or equivalent work experience preferred.
  • A mobile phone is required to perform multifactor authentication on system applications and as a method of contact.
  • Flexibility with scheduling and Saturday hours required.
  • Must be self-motivated and work well in a team environment.

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