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Weekend Call Center Jobs in San Rafael, CA (NOW HIRING)

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Planet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Planet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

WAREHOUSE WILL-CALL AGENT BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of ...

Nephrology Physician

Novato, CA · On-site

$43K - $52K/hr

... with a regional medical center. Partnership track available. Competitive compensation $350K-$420K with loan repayment negotiable. Monday-Friday schedule with 1:3 weekend call. Four affiliated ...

Gynecology Physician

Novato, CA · On-site

$293K - $317K/yr

... weekend call for any post op complications Patient volume: Clinic consults: 10-15 per day / OR 6 ... Epic Hospital: 685 bed, Level I Trauma center Group/support: Full time APP and part time APP 4 days ...

... center. Position Highlights: * Partnership opportunity within 1-2 years. * 4-day workweek with 1:5 call, taken from home. Weekend call includes rounding on signed-out patients. * Starting salary ...

Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...

Test Center Manager

San Francisco, CA

$21 - $24.75/hr

Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...

Test Center Manager

San Francisco, CA

$21 - $24.75/hr

Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...

Showing results 21-40

Weekend Call Center information

See San Rafael, CA salary details

$12

$19

$27

How much do weekend call center jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for weekend call center in San Rafael, CA is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.44 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in San Rafael, CA? The most popular types of Call Center jobs in San Rafael, CA are:
What job categories do people searching Weekend Call Center jobs in San Rafael, CA look for? The top searched job categories for Weekend Call Center jobs in San Rafael, CA are:
What cities near San Rafael, CA are hiring for Weekend Call Center jobs? Cities near San Rafael, CA with the most Weekend Call Center job openings:
Infographic showing various Weekend Call Center job openings in San Rafael, CA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,531 per year, or $20 per hour.

$31.60/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago


Job description

The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for assisting patients in scheduling appointments, screening, referring eligible patients to NEMS’ participating programs, and answering patients’ inquiries.

ESSENTIAL JOB FUNCTIONS:

  • Answers and routes incoming calls, including the provider line, through Cisco telephone system to appropriate resources while adhering to NEMS’ telephone etiquette standards
  • Manages large amounts of inbound and outbound calls in a timely manner
  • Follows communication “scripts” when handling different topics
  • Identifies patients’ needs, clarifies information as necessary, researches every issue, and provides solutions or alternatives
  • Builds sustainable relationships and engages customers by going  the extra mile
  • Meets personal/team qualitative and quantitative targets
  • Schedules appointments for patients for all NEMS clinics and various specialties and departments
  • Conducts updates of demographic data for current and new patients
  • Verifies/updates patient insurance and knows corresponding clinic insurance acceptance
  • Submits PCP change request through EHR
  • Informs and refers patients to NEMS services and programs
  • Assists in outreach projects
  • Enters new customer information into the system
  • Follows-up on customer calls when necessary
  • Checks and executes patient portal messages daily
  • Occasional travel to other sites as needed
  • Performs other job duties as required by manager/supervisor
  • Completion of a high school certificate or equivalent required
  • Ability to work in a fast-paced environment, be able to multi-task
  • Must have basic computer knowledge i.e. Microsoft Office Suite
  • Must be able to work variable hours and Saturdays in rotation
  • Must be detail oriented
  • Prior customer service experience preferred
  • Prior experience in a healthcare setting preferred
  • Ability to relate to patients in a professional and courteous manner, maintain a positive environment while working with coworkers and/or patients within a diverse culture
  • Provides great customer service to ensure that we are living up to NEMS vision and mission statement

LANGUAGE:

  • Must be able to fluently speak, read and write English
  • Fluency in Chinese and Vietnamese required.
  • Fluency in other languages is an asset

STATUS:

  • This is an FLSA Non-exempt position.
  • This is not an OSHA high-risk position.
  • This is a Full Time position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).