The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for ...
The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for ...
CALL CENTER REPRESENTATIVE I
Daly City, CA · On-site
$18.50 - $23.25/hr
The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for ...
CALL CENTER REPRESENTATIVE I
Daly City, CA · On-site
$18.50 - $23.25/hr
The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for ...
CALL CENTER REPRESENTATIVE I
Daly City, CA · On-site
$31.60/hr
The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for ...
CALL CENTER REPRESENTATIVE I
Daly City, CA · On-site
$31.60/hr
The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for ...
Call Center Representative
Oakland, CA · On-site
$17.75 - $22.25/hr
Planet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.
Call Center Representative
Oakland, CA · On-site
$17.75 - $22.25/hr
Planet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.
Call Center Representative
Oakland, CA · On-site
$17.75 - $22.25/hr
Planet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.
Call Center Representative
Oakland, CA · On-site
$17.75 - $22.25/hr
Planet Fitness prides itself on creating a unique environment where anyone - and we mean anyone - can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.
Call Center Representative I - Napa County
Napa, CA · On-site
$24.21 - $29.59/hr
Call Center Representative Department: Patient Access Location: Napa, CA Pay Range: $24.21 to $29.59/hr, depending on years of experience Schedule: Monday to Friday, 8am to 5pm DLSE/FLSA Status: No ...
Call Center Representative I - Napa County
Napa, CA · On-site
$24.21 - $29.59/hr
Call Center Representative Department: Patient Access Location: Napa, CA Pay Range: $24.21 to $29.59/hr, depending on years of experience Schedule: Monday to Friday, 8am to 5pm DLSE/FLSA Status: No ...
CUSTOMER EXPERIENCE CENTER REPRESENTATIVE
$18.25 - $23.50/hr
... call center team. If you thrive in a fast-paced environment and love helping people, we want to talk to you! Why Work with Us? * Work-Life Balance: Enjoy your weekends! We offer a reliable Monday ...
CUSTOMER EXPERIENCE CENTER REPRESENTATIVE
$18.25 - $23.50/hr
... call center team. If you thrive in a fast-paced environment and love helping people, we want to talk to you! Why Work with Us? * Work-Life Balance: Enjoy your weekends! We offer a reliable Monday ...
Call Center Customer Service Representative
South San Francisco, CA · On-site
$20 - $21/hr
The Customer Service Representative position is responsible for providing the highest level of customer service while ensuring that all catering orders are produced per Boudin Catering standards and ...
Call Center Customer Service Representative
South San Francisco, CA · On-site
$20 - $21/hr
The Customer Service Representative position is responsible for providing the highest level of customer service while ensuring that all catering orders are produced per Boudin Catering standards and ...
Client Care Representative/Dispatcher
Novato, CA · On-site
$25 - $27/hr
Must be open to working weekends and evenings as we have staggered schedules for the dispatch and call center team. In office out of our Novato, CA location. Compensation: $25.00 - $27.00 per hour We ...
Client Care Representative/Dispatcher
Novato, CA · On-site
$25 - $27/hr
Must be open to working weekends and evenings as we have staggered schedules for the dispatch and call center team. In office out of our Novato, CA location. Compensation: $25.00 - $27.00 per hour We ...
WAREHOUSE WILL-CALL AGENT
Brisbane, CA · On-site
$22 - $24/hr
WAREHOUSE WILL-CALL AGENT BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of ...
WAREHOUSE WILL-CALL AGENT
Brisbane, CA · On-site
$22 - $24/hr
WAREHOUSE WILL-CALL AGENT BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of ...
WAREHOUSE WILL-CALL AGENT
$22 - $24/hr
Description WAREHOUSE WILL-CALL AGENT BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all ...
WAREHOUSE WILL-CALL AGENT
$22 - $24/hr
Description WAREHOUSE WILL-CALL AGENT BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all ...
Client Care Representative/Dispatcher
Novato, CA · On-site
$25 - $27/hr
Must be open to working weekends and evenings as we have staggered schedules for the dispatch and call center team * In office out of our Novato, CA location
Quick apply
Client Care Representative/Dispatcher
Novato, CA · On-site
$25 - $27/hr
Must be open to working weekends and evenings as we have staggered schedules for the dispatch and call center team * In office out of our Novato, CA location
WAREHOUSE WILL-CALL AGENT
Brisbane, CA · On-site
$22 - $24/hr
WAREHOUSE WILL-CALL AGENT BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of ...
WAREHOUSE WILL-CALL AGENT
Brisbane, CA · On-site
$22 - $24/hr
WAREHOUSE WILL-CALL AGENT BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of ...
Bilingual Customer Support Associate (Call Center)
Fairfield, CA · On-site
$25/hr
At least 1 year of experience in a call center or client service role. Nice to Have * Background in program evaluation and benefits eligibility How We Support Our People At Promise, we invest in our ...
Quick apply
Bilingual Customer Support Associate (Call Center)
Fairfield, CA · On-site
$25/hr
At least 1 year of experience in a call center or client service role. Nice to Have * Background in program evaluation and benefits eligibility How We Support Our People At Promise, we invest in our ...
Nephrology Physician
Novato, CA · On-site
$43K - $52K/hr
... with a regional medical center. Partnership track available. Competitive compensation $350K-$420K with loan repayment negotiable. Monday-Friday schedule with 1:3 weekend call. Four affiliated ...
Nephrology Physician
Novato, CA · On-site
$43K - $52K/hr
... with a regional medical center. Partnership track available. Competitive compensation $350K-$420K with loan repayment negotiable. Monday-Friday schedule with 1:3 weekend call. Four affiliated ...
Gynecology Physician
Novato, CA · On-site
$293K - $317K/yr
... weekend call for any post op complications Patient volume: Clinic consults: 10-15 per day / OR 6 ... Epic Hospital: 685 bed, Level I Trauma center Group/support: Full time APP and part time APP 4 days ...
Gynecology Physician
Novato, CA · On-site
$293K - $317K/yr
... weekend call for any post op complications Patient volume: Clinic consults: 10-15 per day / OR 6 ... Epic Hospital: 685 bed, Level I Trauma center Group/support: Full time APP and part time APP 4 days ...
Gastroenterology Physician
Novato, CA · On-site
$450K/yr
... center. Position Highlights: * Partnership opportunity within 1-2 years. * 4-day workweek with 1:5 call, taken from home. Weekend call includes rounding on signed-out patients. * Starting salary ...
Gastroenterology Physician
Novato, CA · On-site
$450K/yr
... center. Position Highlights: * Partnership opportunity within 1-2 years. * 4-day workweek with 1:5 call, taken from home. Weekend call includes rounding on signed-out patients. * Starting salary ...
Test Center Manager
San Francisco, CA · On-site
$25/hr
Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...
Test Center Manager
San Francisco, CA · On-site
$25/hr
Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...
Test Center Manager
$21 - $24.75/hr
Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...
Test Center Manager
$21 - $24.75/hr
Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...
Test Center Manager
$21 - $24.75/hr
Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...
Test Center Manager
$21 - $24.75/hr
Minimum of two years of customer service experience required (call center, retail, restaurant, etc ... Availability - Should be flexible to work various days and times including evening and weekends ...
Weekend Call Center information
See San Rafael, CA salary details
$12.06 - $13.50
1% of jobs
$13.50 - $14.93
4% of jobs
$14.93 - $16.37
9% of jobs
$17.60 is the 25th percentile. Wages below this are outliers.
$16.37 - $17.81
13% of jobs
$17.81 - $19.24
22% of jobs
The median wage is $19.35 / hr.
$19.24 - $20.68
22% of jobs
$21.21 is the 75th percentile. Wages above this are outliers.
$20.68 - $22.12
14% of jobs
$22.12 - $23.56
8% of jobs
$23.56 - $24.99
4% of jobs
$24.99 - $26.43
3% of jobs
$26.43 - $27.87
1% of jobs
$12
$19
$27
How much do weekend call center jobs pay per hour?
What is a weekend call center representative?
What challenges do weekend call center representatives face, and how can they manage them?
What skills and qualifications are needed to thrive as a weekend call center representative?
What is the difference between Weekend Call Center vs Customer Service Representative?
| Aspect | Weekend Call Center | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call centers, often in shifts including weekends | Office or remote, handling customer inquiries |
| Industry Usage | Common in telecommunications, retail, and tech | Used across various industries like retail, finance, healthcare |
| Search & Comparison Intent | Focus on weekend availability and call center roles | Broader customer service roles, not limited to weekends |
The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

$31.60/hr
Full-time
Medical, Dental, Vision, Retirement
Posted 14 days ago
Job description
The Call Center Representative I, will be responsible for assisting the team in answering and routing a high volume of calls a day to appropriate recipients. Additionally, they are responsible for assisting patients in scheduling appointments, screening, referring eligible patients to NEMS’ participating programs, and answering patients’ inquiries.
ESSENTIAL JOB FUNCTIONS:
- Answers and routes incoming calls, including the provider line, through Cisco telephone system to appropriate resources while adhering to NEMS’ telephone etiquette standards
- Manages large amounts of inbound and outbound calls in a timely manner
- Follows communication “scripts” when handling different topics
- Identifies patients’ needs, clarifies information as necessary, researches every issue, and provides solutions or alternatives
- Builds sustainable relationships and engages customers by going the extra mile
- Meets personal/team qualitative and quantitative targets
- Schedules appointments for patients for all NEMS clinics and various specialties and departments
- Conducts updates of demographic data for current and new patients
- Verifies/updates patient insurance and knows corresponding clinic insurance acceptance
- Submits PCP change request through EHR
- Informs and refers patients to NEMS services and programs
- Assists in outreach projects
- Enters new customer information into the system
- Follows-up on customer calls when necessary
- Checks and executes patient portal messages daily
- Occasional travel to other sites as needed
- Performs other job duties as required by manager/supervisor
- Completion of a high school certificate or equivalent required
- Ability to work in a fast-paced environment, be able to multi-task
- Must have basic computer knowledge i.e. Microsoft Office Suite
- Must be able to work variable hours and Saturdays in rotation
- Must be detail oriented
- Prior customer service experience preferred
- Prior experience in a healthcare setting preferred
- Ability to relate to patients in a professional and courteous manner, maintain a positive environment while working with coworkers and/or patients within a diverse culture
- Provides great customer service to ensure that we are living up to NEMS vision and mission statement
LANGUAGE:
- Must be able to fluently speak, read and write English
- Fluency in Chinese and Vietnamese required.
- Fluency in other languages is an asset
STATUS:
- This is an FLSA Non-exempt position.
- This is not an OSHA high-risk position.
- This is a Full Time position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
About North East Medical Services
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
1968